Charles County, MD, was named America’s #1 advanced digital county last year by the Center for Digital Government and Digital Communities magazine. In fact, the Washington DC-area county with 130,000 residents has won all seven years the award’s been given out. But what makes Charles County different from the other 20 Laserfiche users on the list is that the county only began its Laserfiche implementation late last year. Now thanks to a comprehensive data governance strategy and a new Transparency Web Portal, Charles County is poised to continue its winning streak using Laserfiche.
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The Town of Florence, AZ, is a modest town of just over 20,000 located between Phoenix and Tucson. Even with its small size, Florence has always had big ideas for how to use Laserfiche to do more with less, growing its system from a simple archiving tool to a town-wide enterprise content management (ECM) and business process management (BPM) solution.

“Our approach to technology has always been to be proactive, not reactive,” says Town Clerk Lisa Garcia.
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One of the top entomology departments in the U.S., Texas A&M University (TAMU)’s Department of Entomology offers outstanding academic programs for undergraduate and graduate student preparation for careers in research, extension, business or industry. In fact, in May 2007, the department began offering a new degree in Forensic and Investigative Sciences, accredited by the American Academy of Forensic Science – the only accredited program in Texas and the Southwest.

But with state facilities in College Station, TX, a major USDA entomology research laboratory, and members of the department’s graduate faculty stationed in nine major agricultural areas in the state, sharing information efficiently had become problematic for department staff.
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LONG BEACH, CA (Laserfiche)—January 6, 2010—Laserfiche and FileTek today announced that they have teamed to create the Trusted Edge Intelligent Email Archive for Laserfiche, a policy-driven solution that enables secure, enterprise-wide e-mail management while concurrently reducing the cost and burden of eDiscovery and compliance. Full story »

LONG BEACH, CA (Laserfiche)—December 15, 2010—Laserfiche today announced that it has renewed its records management certification with the DoD 5015.2-STD version 3 standard. Furthermore, Laserfiche has extended the certification beyond electronic records management to include physical records management through integration with technology provided by Infolinx, a Laserfiche Professional Developer Program partner. Full story »

Bingo. Poker. Underwear with retention schedules. And of course, Laserfiche RME and Workflow. If it sounds like a fun way to learn about Laserfiche and share best practices, it was. For the almost 100 Laserfiche users and staff who attended the inaugural Virginia Statewide User Group Seminar December 1, the day-long experience was nothing short of amazing.

“Everyone contributed, everyone rose to their assignments and when someone asked the rest of the group for feedback, they got it and the end product ended up being even better,” says Laserfiche Luminary Rosalind Collins, Deputy Commissioner of the Revenue for Charlottesville, VA, who helped organize the event. “I’ve never been in a group that had all those ingredients plus excellent communication, a singular focus of outcome and FUN all together!” Full story »

This month, Laserfiche renewed its DoD 5015.2-STD Ver. 3 records management certification. With our software’s expanded functionality, Laserfiche now has more certified components than any other vendor.

We’ve also extended our certification beyond electronic records management to include physical records management through integration with technology provided by Infolinx, a Laserfiche Professional Developer Program partner. The integration brings physical records management features such as barcode and RFID tracking, space management, inventory reconciliation and online requesting and transferring of records to Laserfiche. Full story »

When you think of Vail, you think of a winter wonderland of world-class skiing by day and cozy, snowed-in evenings in front of a roaring fire by night. So do the wealth of seasonal visitors and second homeowners that make their way to the outdoor recreation destination in numbers that can quadruple the town’s modest population of 5,000 residents. “Vail’s a small town with a huge national and international visitor population which can grow to over 20,000 at times,” says Michael Wolfe, the Town’s records manager.
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Giving underprivileged children a head start in life is more difficult now than ever before. Broken homes, urban violence, poorly-funded school districts, inadequate access to health care and constant increases in the cost of living are making life more and more challenging for these kids every day. That’s why, for the disadvantaged youngsters in Los Angeles County, the Head Start-State Preschool program is so vital to their well-being and future success.

Created in 1965, Head Start is the most successful national school readiness program in the United States. It provides comprehensive education, health, nutrition and parent involvement services to low-income children and their families. All told, nearly 25 million preschool-aged children have benefited from the program nationwide.
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No municipality has dedicated itself to the growth of the Laserfiche community more visibly this year than Norfolk, VA. So much so that the city’s in-house Laserfiche champions have encouraged user interaction by co-founding the Hampton Roads User Group, one of an unprecedented number of user groups that have sprung up across the state in the last two years.

The way W. Alondo McClees, Laserfiche Luminary and leader of the Technology Systems Team for the Norfolk Commissioner of Revenue, explains it, he and his colleagues were just “filling a need” when he and users from three other Virginia municipalities (Fredericksburg, Hanover and Charlottesville) first initiated a statewide Laserfiche user group for their Commissioner of Revenue offices at a 2007 regional conference.
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LONG BEACH, CA (Laserfiche)—November 2, 2009—Laserfiche has selected Infolinx System Solutions as a valued member of its Professional Developer Partnership™ (PDP) Program. Infolinx will provide an integrated enterprise records management solution that also encompasses physical records. The integrated offering manages the full life-cycle of corporate records, regardless of media type, while streamlining the processes for managing documents and workflow.
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ORLANDO, FL (Laserfiche) – October 15, 2009 – Laserfiche (booth #525) will showcase transparent records management at ARMA International’s 54th Annual Conference & Expo at the Orlando World Center Marriott, October 15 -18, 2009.

“Laserfiche Records Management Edition (RME) reduces costs, improves accountability and enhances security,” said Margaret Anderson, Certified Records Manager for Collin County, Texas.
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Monica Baccardax, IT Project Manager for the Faculty of Medicine at Dalhousie University Medical School, in Halifax, Nova Scotia, Canada, finds Laserfiche a solid improvement over the school’s old system of managing records with paper and custom software applications. Relying on custom databases and spreadsheets was fine—as long as a programmer was available to keep the system current. Laserfiche is not only much quicker and much more reliable, but gives her many more options to collect, store, search and import data.

Not that she wants to reinvent the wheel. “The Medical School has been collecting student and resident records for many years,” she says, “and has developed a workable filing method. Rather than change something that works well for them, I created the Laserfiche system to follow their method.”
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The City of Sun Prairie, WI, is the fastest growing city in Wisconsin with 26,000 residents and counting. But serving this rapidly expanding community has meant its municipal offices are spread out between its City Hall and satellite facilities that house various departments, its wastewater treatment and even a public access cable station. The main fire and EMS stations are housed in yet a third location.

So when City Clerk Diane Hermann-Brown says staying on top of Sun Prairie’s mounting paperwork was a city-wide problem, she literally means city-wide. “With all of our various departments that are off-site, it wasn’t just an issue of the time involved to retrieve the documents, but the time and resources involved in sending a clear, clean copy to the requesting party,” she says. “From the start our vision was to have a records management system where people could search, retrieve and print their own copies without ever leaving their work station.”
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“We have a fiduciary responsibility to get value from tax dollars,” says Captain Blakely of the Riverside, California Police Department. For the past decade, Riverside has increasingly turned to information management technology, emerging as a model of public efficiency, especially these days.

As Roz Vinson, Police Records and Information Manager puts it, “I’m short 10 bodies – that’s where we are right now. Where can I work smarter? If we only have to touch something once, that’s progress.” Full story »