What happens in Vegas doesn’t have to stay in Vegas. That was the attitude of the 3000-plus attendees at the 2008 ARMA International’s Conference and Expo last month at the Las Vegas Convention Center—especially the ones who made their way to the Laserfiche booth. . . Full story »

Between Elvis impersonators, slot machines and showgirls, educational sessions, product demonstrations and industry research, the Laserfiche team has been working hard at the 53rd annual ARMA International Conference in Las Vegas.

ARMA International has been an exciting show for Laserfiche and our partners. We’ve unveiled Rio to packed crowds in our educational sessions, and we are showcasing the new IntuitionMD product, which has generated interest from prospective customers in the healthcare field. We are also showcasing customer success stories such as the Toronto Region Conservation Authority and the City of Saint John, New Brunswick, highlighting their records management solutions.

It’s been great to meet some of our users from Canada, including Matt from the University of British Columbia and Kim from Westbank First Nation. At our booth, we discussed their planned upgrades to Laserfiche 8 and chatted about our upcoming regional training event in Vancouver this November. The Canadian user community is passionate about Laserfiche, and they never mind sharing tips and tricks with their peers.

We look forward to inviting everyone who attended ARMA to join us next week as we present additional webinars on Rio and records management. You can register at http://www.laserfiche.com/LFEvents/webinar/

Visionaries are not always thinking about the future as they leave the past behind. Sometimes, they are just looking to make a change.

That was Glens Falls Records Management Tech/City Historian Wayne Wright 11 years ago. When he thumbed through a Laserfiche brochure back then, he was thinking about the bulky bound volumes of birth, death and marriage certificates the City Clerk’s office staff wrestled with on top of the copier thirty to forty times each day. A decade later Laserfiche is helping most every aspect of Glens Falls government run more efficiently, largely through the single-minded effort of an administrator who just wanted to make a change.

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If so, please take a few minutes to browse our redesigned Records Management Portal, where you’ll find in-depth information about digital records management and its benefits. . . Full story »

In the world of finance, managing even a single department’s documents can be an arduous task. When four disparate departments merge, however, managing the ensuing amalgamation of client records takes on a life of its own. For Christina Bacon, client records manager for Fortis Guernsey, taming the paper monster proved a considerable challenge. But through thorough, thoughtful planning, and with the help of Laserfiche® digital document management, staff at Fortis Guernsey now enjoy the familiarity of their former paper-based business processes—accelerated at the speed of today’s technology. . . Full story »

With a history dating back to the 1600s and a growth rate of three percent a year, Chesterfield County, Virginia, has no shortage of records to manage. So with their Laserfiche® system working perfectly, why would they change it? To keep up with the ever-changing demands of managing information, of course. The challenge came in successfully migrating to Laserfiche Records Management Edition™ (RME). . . Full story »

Saint John, New Brunswick, is the city “where life is on your terms.” Unless, of course, you’re in charge of the city’s records. Thanks to the Public Records Act and the Archives Act, records managers in the Canadian provinces don’t have a lot of leeway when it comes to record-keeping procedures and retention schedules. For Saint John, it was becoming quite a challenge to keep records while keeping paper under control. . . Full story »

Residents of the 186-year-old City of Bryan, Texas experience “The Good Life, Texas Style.” This trademarked motto motivates members of Bryan City Government to cultivate an active relationship with its 70,000 fellow citizens. To this end, Bryan kicked-off the new millennium with a groundbreaking document management solution that would eventually lead to the development of the first integration module to connect Laserfiche with its management software, SunGard^® HTE. . . Full story »

The City of Anaheim Public Utilities Department ensures that citizens have water and power on demand. But the department’s antiquated filing system had made accessing important information decidedly less reliable. With over 16,000 project files, each containing a jumble of blueprints, wiring schematics, job-site Polaroids and hand-written notes, finding a particular file was often a laborious, time-consuming and ultimately fruitless pursuit. . . Full story »