LONG BEACH, CA (Laserfiche)—December 15, 2010—Laserfiche today announced that it has renewed its records management certification with the DoD 5015.2-STD version 3 standard. Furthermore, Laserfiche has extended the certification beyond electronic records management to include physical records management through integration with technology provided by Infolinx, a Laserfiche Professional Developer Program partner. Full story »

Bingo. Poker. Underwear with retention schedules. And of course, Laserfiche RME and Workflow. If it sounds like a fun way to learn about Laserfiche and share best practices, it was. For the almost 100 Laserfiche users and staff who attended the inaugural Virginia Statewide User Group Seminar December 1, the day-long experience was nothing short of amazing.

“Everyone contributed, everyone rose to their assignments and when someone asked the rest of the group for feedback, they got it and the end product ended up being even better,” says Laserfiche Luminary Rosalind Collins, Deputy Commissioner of the Revenue for Charlottesville, VA, who helped organize the event. “I’ve never been in a group that had all those ingredients plus excellent communication, a singular focus of outcome and FUN all together!” Full story »

This month, Laserfiche renewed its DoD 5015.2-STD Ver. 3 records management certification. With our software’s expanded functionality, Laserfiche now has more certified components than any other vendor.

We’ve also extended our certification beyond electronic records management to include physical records management through integration with technology provided by Infolinx, a Laserfiche Professional Developer Program partner. The integration brings physical records management features such as barcode and RFID tracking, space management, inventory reconciliation and online requesting and transferring of records to Laserfiche. Full story »

The budget crunch is upon all of us, and, as a result, we’re all looking at where the little efficiencies are to stretch our existing dollars as far as possible. With Laserfiche there are many aspects to consider when making decisions.

Repositories and licenses cost money. So does scanning. How can we best use our existing resources?
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At the 2009 Laserfiche Institute Conference, we introduced Laserfiche Avante, a new way to get powerful document and business process management that fits the way you work—at a price that makes sense.
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For Mohave County, AZ, the third time was the charm for the county’s Records Manager to successfully implement Laserfiche enterprise-wide.

The dry-witted comedian Steven Wright once joked, “I’m so far ahead of my time, nobody’s there yet.” Mohave County Records Manager Chuck Chlarson can relate. He saw his two predecessors try without much success to implement an enterprise-wide records management system—despite a state mandate to do so—because of a lack of technical support and user buy-in. But as Chlarson has found, in Mohave County, being the third Records Manager is the ticket to success.
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As one of the fastest growing counties in the nation, Collin County, TX, faced the challenge of managing an increasingly-large number of records generated by a growing population.

According to Records Manager Margaret Anderson, staff in the county’s courts had difficulty finding information, due to disparate systems implemented by each department. “We also had over 15,000 reels of microfilm and 18,450 boxes of paper stored throughout the county,” she says. “Files were everywhere and we couldn’t keep up with the demand. We had to ensure that staff did not unintentionally destroy records that needed to be retained, and we wanted to implement a case management system (CMS). But we also had to manage all the paper.

“Our first step was to select and implement a new case management system for the county court system,” Anderson continues. “The records management system (RMS) we chose needed to interface with this system and provide records management control for closed and disposed case files, as well as support documents.”
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Compared to other cities in Nevada, Boulder City is something of an anomaly. Unlike nearby Las Vegas and the rest of Henderson County, BC is relatively quaint, with a population of just 15,000.

“We’re close to Las Vegas, we’re close to the Hoover Dam, but we’re surrounded by 200 miles of land. It’s like a buffer around us,” explains City Clerk Pamella Malmstrom. “Clark County has been one the fastest growing counties in the country. We’ve taken steps to not grow so rapidly.”

But even as modest Boulder City seems buffered from the noisy neon of its neighbors, it still faced the same information management concerns as every other city in the state. Especially since late 2007, when the state legislature passed a resolution mandating that all government agencies in Nevada be able to honor requests for public records within five working days. Full story »

Instead of always moving through their life-cycles in a perfectly linear order, external events often occur that change how a record should be dealt with. For example, in many cases criminal records for juveniles must be retained for X years, or until the juvenile turns 18. In this scenario, records have two possible retention schedules, depending on whether an external event (the juvenile’s 18th birthday) takes place. A records management system must be flexible enough to take into account this type of either/or logic. Versions 7.2 or later of Laserfiche Records Management Edition (RME) are able to do just that.

When creating a retention schedule in the Laserfiche Administration console, select the Alternate Instructions tab, where you can define an external event and an alternate retention schedule (the alternate retention schedule must already be created).

During a record’s life-cycle, if you specify that an alternate event has taken place, Laserfiche will use the alternate retention schedule for the record in question.

To specify that an alternate event has taken place, select a record folder in the Laserfiche Client, select the Records drop-down item in the menu bar, and select Record Management. In the Record Management dialog box, select the Alt. Retention node, then click Set Event. Define a date for the event. This will trigger the alternate retention schedule to take effect.

Note: Setting an alternate event date changes a record’s final disposition eligibility, but has no effect on a record’s cutoff eligibility. You can define an alternate event date before a record is cutoff or after.

This example points to the overall flexibility that RME provides when dealing with records that have complex life-cycles.

Long Beach, CA – Laserfiche^®, a leading provider of digital document and records management systems, announces the release of Laserfiche Rio™ (www.laserfiche.com/rio), the flexible, scalable and streamlined solution to the enterprise content management (ECM) challenge.

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As the winner of a 2007 InfoWorld 100 Award for IT innovation, Gaston County, NC, is a shining example of the way technology can help move government forward. So when it came time to implement a digital document management solution, it’s no surprise that CIO Brandon Jackson sought the system that could best promote broader-ranging citizen services. As part of the award-winning initiative, a rapidly-growing Laserfiche® system now provides solid technological support for Gaston County’s service mission. Full story »

When Commonwealth Financial Network of Waltham, MA, the nation’s third-largest privately-held broker-dealer, decided to adopt a standardized document management system for its 1,000 financial planners from coast-to-coast, it put its reputation as a technology leader on the line.

But after a 12 month review of 32 software packages, Michael Sundberg, Commonwealth’s Due Diligence Officer, recommended Laserfiche to CIO Ed Bell, and the solution has been working well ever since. Full story »

In the world of finance, managing even a single department’s documents can be an arduous task. When four disparate departments merge, however, managing the ensuing amalgamation of client records takes on a life of its own. For Christina Bacon, client records manager for Fortis Guernsey, taming the paper monster proved a considerable challenge. But through thorough, thoughtful planning, and with the help of Laserfiche® digital document management, staff at Fortis Guernsey now enjoy the familiarity of their former paper-based business processes—accelerated at the speed of today’s technology. Full story »

When it comes to supporting the aircraft that help soldiers protect citizens, no detail is too small to record. That’s why the US Army’s Cargo Helicopters Project Management Office (CHPMO) maintains exhaustive records on every design feature, maintenance procedure and safety analysis performed worldwide on the CH-47 “Chinook” helicopter. With 400 staff members generating new records every day, and with thousands of records series to follow, managing all these records is no easy task. Full story »

The City of Niagara Falls, ON, implemented Laserfiche^® in 2001 to provide all departments with a central location to store and manage information. Over the years, each department had developed its own method for organizing files, and the city chose Laserfiche primarily because its flexible folder structure and unified metadata model would accommodate these various filing systems. Full story »