Compared to other cities in Nevada, Boulder City is something of an anomaly. Unlike nearby Las Vegas and the rest of Henderson County, BC is relatively quaint, with a population of just 15,000.

“We’re close to Las Vegas, we’re close to the Hoover Dam, but we’re surrounded by 200 miles of land. It’s like a buffer around us,” explains City Clerk Pamella Malmstrom. “Clark County has been one the fastest growing counties in the country. We’ve taken steps to not grow so rapidly.”

But even as modest Boulder City seems buffered from the noisy neon of its neighbors, it still faced the same information management concerns as every other city in the state. Especially since late 2007, when the state legislature passed a resolution mandating that all government agencies in Nevada be able to honor requests for public records within five working days. . . Full story »

One of the reasons Scot Fraser and the IKON Office Solutions team chose to focus on implementing digital document management solutions in British Columbia’s school districts was out of loyalty to the teachers who helped them succeed.

“I lived in the Kootenay-Columbia area from grade six until high school,” says Fraser, now Enterprise Solutions Manager at IKON. “I attended five schools in the area. The teachers and the school system were great. My most influential teacher was my grade seven teacher, Mr. Truant. I owe him a lot. I wish I could see him again and thank him for helping me immensely through a difficult year where I attended three different schools.”

This devotion to supporting educators led IKON to help school districts throughout British Columbia digitize their paper records and speed their workflows. School District No. 20 (SD20), located in the interior of British Columbia, Canada, serves a number of communities throughout the province. Thanks to IKON, it’s also discovered the benefits of Laserfiche.
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Visionaries are not always thinking about the future as they leave the past behind. Sometimes, they are just looking to make a change.

That was Glens Falls Records Management Tech/City Historian Wayne Wright 11 years ago. When he thumbed through a Laserfiche brochure back then, he was thinking about the bulky bound volumes of birth, death and marriage certificates the City Clerk’s office staff wrestled with on top of the copier thirty to forty times each day. A decade later Laserfiche is helping most every aspect of Glens Falls government run more efficiently, largely through the single-minded effort of an administrator who just wanted to make a change.

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“Police departments in general create a lot of paperwork and kill a lot of trees,” says Jeffrey Beahen, Chief of Police for Elk River, MN.

But Beahen’s department is saving trees and racking up awards—including one for Excellence in Innovation in Information Technology from the International Association of Chiefs of Police (IACP) just this year.

“Our peers are John Hopkins University, the San Diego Police Department, the Canadian Research Center and the Dutch National Police,” Beahen notes proudly. “And little old Elk River is up on the porch with the big dogs.”

Elk Rapids, home to 24,000 and located on the outskirts of greater Minneapolis, got up on that porch thanks to Beahen’s vision of giving his officers every technological advantage available—with Laserfiche playing a vital role in both that vision and that advantage.

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The versatility of Laserfiche’s electronic document technology has inspired creative applications that have taken the paper out of countless government agencies and operations over the past 20 years. Now it’s reaching outside the office into that bastion of paper rustling, public government meetings.

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Thinking of a traditional courthouse records room might conjure up images of file cabinets overflowing with folders, but that’s not how it works in York County, PA, where staff have used technology to streamline the thousands of cases that pass through the court system each year. . . Full story »

The Independent School Districts of Hearne, Calvert, Franklin, Mumford and Bremond, in central Texas, are less than megalopolitan. The largest is Hearne ISD, with 1,500 students. Total enrollment of all five is about 4,000. But the state-mandated chore of retaining student records is just as difficult in districts with fewer students as in big city schools-perhaps tougher, because a smaller student body usually means a rural area with less tax revenue. And less state aid.

Less revenue, but plenty of paper records, in dusty file cabinets and boxes. However, there’s an electronic solution, as the Texans have discovered: Laserfiche document management.
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Suppose your school district was composed of 101 schools, reaching 54,000 youngsters, pre-K to 12th grade.

And of those students, 35,000, give or take X, are eligible for free or low-cost lunches under a state-and- federally-subsidized nutrition program for low-income youth.

(Suppose also, that nobody can be sure whether X represents an insignificant few kids or an army.)

You’d be up against something like what Dr. Nadine Mann faced, as assistant director of the Child Nutrition Program in the East Baton Rouge Parish School System in Louisiana. Hers is a head-counting job worthy of SuperMom—or Laserfiche.
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When you have a state where:

• More than $20 billion is invested, half in blue-chip stocks, the rest in government and corporate bonds and real estate;
• It’s expected to produce $1.5 billion a year, including a dividend for every man, woman and child who’s a legal resident of your state – making yours the only one of the 50 United States to give money to its residents instead of collecting money from them;
• and because we live in a litigious age, when stockholder lawsuits are as commonplace and familiar as the mailman,

It was just common sense for The Alaska Permanent Fund Corporation to install an electronic watchdog, Laserfiche, to keep an eye on its portfolio of stocks in thousands of corporations, domestic and foreign.
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Last year, a rising tide of paper records convinced Benton County that it was time to update its filing system. There were 22 shelves on the second floor of the Benton-Corvallis Law Enforcement Building, 115 boxes of older records in the basement, and 30 boxes stored at an off-site warehouse two miles away. Incident reports for everything from barking dogs to murders filled shelves, drawers, and boxes. There was even a county jail ledger from 1858.
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Two feet of rain, and a brand-new data processing system, arrived in town at about the same time last October. But after the rain swept away homes and inundated the town with mud, the Laserfiche Plus data storage-and-retrieval system made reconstruction efforts a lot easier.
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Tax collection is a major factor in determining the operating income of the city of Acapulco, Mexico. In city government, efficiency is directly related to the size of the operating budget. The success of tax collection efforts determines how much, or how little, a city needs to rely on federal funding.

On the average, Mexican cities rely on federal government for approximately 85 percent of their funding. That means local income, generated from tax collection, usually only constitutes approximately 15 percent of city budgets. The average Mexican city depends heavily on the federal government for money because, in many cases, its tax collection efforts are lacking.
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If you managed a 101 year-old city which had to keep employee records for 50 years after they terminated or retired, would you stick with paper…or even microfilm? This was a question which the Human Resources department of Boynton Beach recently asked themselves. The answer was a resounding NO–there had to be a better way!
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The City of Chula Vista, Calif., has a growing population of 200,000, up almost 10 percent from 2001. The city is expected to continue to expand at a similar rate over the next several years, bringing an influx of development opportunities as more citizens need housing. Continuous growth has made City Hall a bustling business unit dealing with constant activity, employing 1,100 people and issuing approximately 2,000 building permits per year.
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It’s any cop’s nightmare. A serial killer who disappears a quarter century ago pops up again, taunting police with clues about unsolved murders. But it’s not a nightmare; it’s a real case unfolding in Wichita Kansas.

Wichita IT analyst Cliff Thomas became part of the search team when local detectives and FBI agents arrived in his office. Wichita police reports stored in Laserfiche digital records management system contains clues needed to break the case, they said. They’ve been studying Laserfiche files daily ever since.
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