The Northeast Virtual User Group held its inaugural meeting earlier this month – and it’s already inspired at least one Laserfiche user to start her own user group!

The first-ever online regional user group attracted nearly 30 attendees from the New York, Vermont, New Hampshire, Maine, Massachusetts, Rhode Island, Connecticut, and New Jersey areas eager to learn more about Laserfiche—and how to start their own local user groups.
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Are you interested in joining a User Group for your area, industry, or profession? If so, you can visit the Laserfiche Support Site and post about yourself in the User Groups Forum. By posting who you are, what you do and where you’re located, you’ll be able to connect with other like-minded users. There are benefits available for everyone, regardless of your skill level and interest level.
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Bingo. Poker. Underwear with retention schedules. And of course, Laserfiche RME and Workflow. If it sounds like a fun way to learn about Laserfiche and share best practices, it was. For the almost 100 Laserfiche users and staff who attended the inaugural Virginia Statewide User Group Seminar December 1, the day-long experience was nothing short of amazing.

“Everyone contributed, everyone rose to their assignments and when someone asked the rest of the group for feedback, they got it and the end product ended up being even better,” says Laserfiche Luminary Rosalind Collins, Deputy Commissioner of the Revenue for Charlottesville, VA, who helped organize the event. “I’ve never been in a group that had all those ingredients plus excellent communication, a singular focus of outcome and FUN all together!” Full story »

Cambridge Financial Group, a Columbus, OH-based registered investment advisor managing assets of around $1 billion, is committed to technical efficiency – with good reason. With 12 employees managing 4,000 active accounts from 32 different brokers and supporting Delivery Versus Payment (DVP) accounts for over 50 banks, Cambridge has to maximize the productivity of each staff member.

That meant finding a way to help staff keep up with processing the 50,000 pages of statements that arrived in the mail each month, adding to the 20 years of back files spread out over 400 square feet of file cabinet space that had already spilled over into two storage lockers filled with statements and account records.
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No municipality has dedicated itself to the growth of the Laserfiche community more visibly this year than Norfolk, VA. So much so that the city’s in-house Laserfiche champions have encouraged user interaction by co-founding the Hampton Roads User Group, one of an unprecedented number of user groups that have sprung up across the state in the last two years.

The way W. Alondo McClees, Laserfiche Luminary and leader of the Technology Systems Team for the Norfolk Commissioner of Revenue, explains it, he and his colleagues were just “filling a need” when he and users from three other Virginia municipalities (Fredericksburg, Hanover and Charlottesville) first initiated a statewide Laserfiche user group for their Commissioner of Revenue offices at a 2007 regional conference.
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I just set up my first Quick Fields session using Real Time Lookup and it was so amazingly easy! The lookup process is very easy to use if you’ve dealt at all with ODBC Data Sources. Once I had my ODBC data source set up to know what database on what network drive, the rest was simply a matter of knowing the data and where it goes on the document template. I was even able to go to the ODBC data sources configuration from within the Quick Fields window, instead of having to go through Control Panel. The wizard walked me all the way through with no trouble at all.
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Laserfiche customers and staff regularly share their experiences and thoughts in our Laserfiche Luminary and Staff Blogs, posted on the Laserfiche News Portal. Haven’t been reading? Here’s what you’ve been missing! Full story »

In Central Virginia, our Laserfiche User Group is moving right along! In fact, the Central Virginia Regional Laserfiche User Group is meeting Wednesday, September 30th at 1:00 pm at the Albemarle County Office Building. This meeting will feature speakers from the Library of Virginia, who will give a presentation and field questions about records management for local governments and state agencies.

Training will cover electronic records, both scanned documents as well as other electronically stored records (such as databases, Word files, Excel, etc). Retention and destruction requirements and using the retention schedules will all be included as well.
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This past Thursday, August 20, 2009, the Hampton Roads “chapter” of Laserfiche User Groups hosted its third successful meeting, and we showed no indications that we will be slowing down any time soon.

In typical fashion, the meeting provided those 3 key elements to the success of everything: food, folks, and fun. But in the midst of all of this frivolity, a lot of information was shared, too.
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Laserfiche user groups have become DIY workshops for users inspired to maximize the value of their organization’s Laserfiche investment.

“It’s all about the ROI,” says Laserfiche Luminary Alondo McClees, co-chairperson of the newly-formed Hampton Roads Laserfiche User Group (HRLUG) and Technology Systems Coordinator, City of Norfolk Commissioner of the Revenue.

The HRLUG hosted its first quarterly meeting in February, which inspired McClees’ co-chairperson Debbie Wolff, Records Manager for the City of Hampton, to share her tips for little efficiencies. “My goal for this year is to continue to help people change the way that they work by changing how they think about their work,” Wolff explains. “Laserfiche is fundamental in that.” Full story »

What a great time we all had as interested members from 9 different cities converged at the Norfolk City Hall conference room for the kick-off of our newly formed Hampton Roads User Group. For those who might be reading this from outside of Virginia, I’ll tell you that Hampton Roads is a geographic area comprised of many cities and counties along the southeastern shoreline of Virginia. More information about our little “neighborhood” can be found here.
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Nien-Ling Wacker with Run Smarter Winners Kristin Nace and Bob Hensz of Texas A&M

“Yes, we can!”

That’s how Gary Agira, IT Manager for Uganda’s Ministry of Finance and Planning, concluded his 2009 Laserfiche Institute Conference presentation, “Blazing the Trail for Document Management.”
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Rosalind Collins is the Laserfiche Administrator for the City of Charlottesville.

The problem Rosalind Collins faced as Charlottesville, VA’s Laserfiche Administrator was not unique.

As Deputy Commissioner of the Revenue, she championed the need for a document management solution that brought Laserfiche to Charlottesville in 2000. But after years of successfully streamlining business practices in her own office and others, she was frustrated more of the city departments weren’t realizing the cost and time savings she and her staff enjoyed. Collins faced a dilemma: did she throw up her hands in frustration or would she roll up her sleeves and do something about it?

The way she tells it, she did a little bit of both: She started her own regional Laserfiche User Group.
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