Dougal, McClellan and Sullivan Eye Associates, Chicago IL

If Janice Goodyear has anything to say about it, Laserfiche will soon be essential software at medical practices in the Chicago area. Ms. Goodyear is the office manager at Dougal, McClellan and Sullivan Eye Associates in Northwest Chicago. She has been using Laserfiche and likes it so much that she tries to convince every medical practice office manager she meets to install Laserfiche in their clinic.

"I'm a one person department servicing six very busy doctors," Ms. Goodyear says. "Laserfiche enables me to handle my insurance paperwork in a few hours every week. It used to take me three days."

Ms. Goodyear has already had a hand in convincing one other eye care practice in the area to convert to Laserfiche, and has prompted no fewer than seven other medical practices to ask her Laserfiche reseller, Jerry Breitbarth of Westmont, IL-based TKB Associates, for demonstrations.

In addition, Ms. Goodyear caused a sensation when she told of her experiences with Laserfiche at the Chicagoland Chapter of the Professional Association of Health Care Office Managers (PAHCOM). "When I told them how much time I was saving, they couldn't believe their ears," Ms. Goodyear says. "Some of them literally ran up to me afterwards to find out how they could get going." Not surprisingly, she and PAHCOM invited Breitbarth to make a full presentation on Laserfiche at one of their meetings.

"I'm involved with my counterparts at other practices because I hope to learn things from them that will make my job easier and better," Ms. Goodyear says by way of explaining her outspoken support for Laserfiche. "So when I have something to offer that I think will really help them, I'm not going to hesitate to let them know."