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Laserfiche Global Municipal Exchange Issue #2


Conundrum

Disaster recovery planning for your records: What are the options?

Imagine this scenario:

There's been a fire or flood in a neighboring municipality that has destroyed some of their records.

Soon thereafter, the elected officials in your municipality vote to implement a "comprehensive" disaster recovery plan for your records.

Your task is to develop a plan that fulfills the intent of the vote. That is, they want the disaster plan to be comprehensive, but cost-effective. Once again, the challenge is to do more with less.


Goals:

Whether you are working with paper and/or microfilm documents or you have converted to electronic filing, the goals of a disaster recovery plan for municipal records are generally the same:

  1. To get back to work as quickly and as fully as possible.
  2. To be sure that backup copies of records are legally acceptable and are going to remain that way.

Conventional Solution


Paper files: You can try to maintain an exact copy of your entire paper filing system, including indexes, in a secured off site facility.  In the event of a disaster, you could start working and serving your constituents again as soon as needed files (and equipment) are loaded at the facility, trucked over to your offices and unloaded.

Microfilm files: Microfilm is a reliable, durable and reasonably portable medium for storing files off site.

Microfilm is a difficult medium, however, when the goal is to get back to work as quickly as possible. You will still spend long hours finding what you need. Plus, you'll struggle to recreate works in progress

 

21st Century Solution


There are generally three types of technological approaches to disaster recovery for records in common usage:

Virtually every computer network creates backup tapes of all digital records at regular intervals. If you have scanned your paper files into a document imaging system, this will backup your scanned paper files. The backups save your documents, but if the central computers have been damaged it may take considerable time to restore the network before you can access your records.

Some organizations use a "mirrored" server-a server hundreds of miles away that is instantaneously making copies of all files-to back up their files. This is a commendable but very expensive way to back up your documents

A far more practical and less expensive approach to disaster recovery for records is to save them to a document imaging system and then copy them to read-only CDs. Ideally, you would make multiple CD copies of your records and place them in different locations off site.

If the CDs include database structures, you will be able to recreate your files in your document imaging system very quickly and get back to work. If you have a Laserfiche document imaging system, you can also use Laserfiche Plus to create CDs that can be viewed on virtually any PC in the event that your document imaging system is unavailable.

Images on read only CDs can't be altered and are accepted as bona fide legal documents in most jurisdictions.

To learn more about document recovery visit these links:

Disaster Recovery Journal  http://www.drj.com/

Protecting Paper Records http://www.Laserfiche.com/basics/benefits.html#5

Disaster Recovery World http://www.disasterrecoveryworld.com/

This newsletter is an open space for you to share your experiences and knowledge. If you have a story to share about disaster recovery planning for your important records, let us know. Similarly, if you'd like to suggest a document related conundrum for a future issue, please drop us an e mail at usernews@Laserfiche.com We look forward to hearing from you.

If you have a colleague who would like to receive this newsletter, please send an email with the subject "subscribe" to usernews@Laserfiche.com with their name and email address

 

 
 
 

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