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  Document Management Document Imaging Document System - Laserfiche Global Municipal Exchange Issue #12 - Municipal Land Research
 

Laserfiche Global Municipal Exchange Issue #12


Conundrum

Does municipal land research have to be a major undertaking?

The issues can range from controversial real estate developments and major environmental reviews to a simple request for a permit to add a small addition to a home. The common thread is that municipal decision makers want to know all there is to know about the land involved.

In many municipalities, that still means accumulating a large pile of maps and support documentation.

There might be a general map and separate maps for water lines, sewer lines, storm drains, underground cables and the like. The pile will also include engineering plans for repairs and improvements to the property and public records such as notices of zoning variances, deeds, tax liens and police and fire reports.

Even as a top priority effort, pulling all this information together can take weeks. More than a few attorneys have built lucrative careers around their abilities to ferret out most if not all of these documents.

Conventional Solution


There's no getting around the fact that working with paper-based municipal maps, engineering drawings and supporting documents is an inherently time-consuming process fraught with potential frustrations.

These materials are constant candidates for getting lost, misplaced or damaged. It is also next to impossible to keep them up-to-date. It not only entails a tremendous amount of work to make the changes, you must also make and distribute copies to all departments that might need them. And don't forget about getting rid of the old copies.

In some municipalities, engineers create an identifier number for every improvement in the municipal infrastructure. The number will then be cross-referenced to the appropriate location to every pertinent map and drawing. On a map, the engineers will maintain a key that can be crossed referenced to a list of improvements. They will do the same when referencing support documents from the municipal council.

In an ideal world, maps and drawings would be updated within 24 hours of a change. In the real world of dealing with paper-based documents, conscientious engineering departments will set aside a week every six to twelve months to bring everything up to date.

21st Century Solution


The City of Savage, MN, has dramatically reduced the time needed to pull together comprehensive packets of information about parcels of land with a double shot of technology.

Savage now creates, revises and reviews its maps on computers with a Geographical Information System (GIS). To leverage its investment in GIS, Savage's communication department recently integrated it with a document management system containing images of engineering drawings, deeds and other official documents pertaining to each parcel of land on the maps. The GIS is from ESRI in Redlands, CA. The document management system is from Laserfiche.

"We've combined the best elements of two powerful software applications to create a one-stop land research library," says Blake Crandall, Savage's GIS technician and coordinator of the program's implementation.

"The GIS application is terrific for creating and revising maps," he says. "Our document management system is terrific at locating information. The integration gives us instant access to documents that pertain to points on the map. Conversely, it will give you instant visualization of the location of a parcel of land described in an official document.

"We are saving enormous amounts of time. It translates into greater productivity at every stop within municipal government and equally valuable time savings for the public. For residents, it can also mean considerable savings in fees paid to outside engineers and attorneys."

At this point, the GIS/document management integration provides seamless access from maps to about 120,000 documents including deeds, permits and City Council minutes that might mention the property. The Engineering Department is adding scanned images of all current utility drawings to the system.

Soon, Crandall expects the city to make the maps and documents available to field workers via wireless network and to the public over the Internet. "We have progressed another step into Information Age," said Crandall.

Interesting Links:

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