City of Nappanee, IN

	For Further Information: Francine Marlenée Public Relations Specialist Voice: (562) 988-1688, ext. 211 Fax: (562) 988-1886 E-mail: fmarlenee@laserfiche.com

Nappanee, IN, City Clerk-Treasurer Kim Ingle was ready to build her Laserfiche database and convert to electronic document management the minute the system was installed and her staff had been trained.

"We have a staff of six, including myself and five deputies, and we were all prepared to scan during every down minute," she says. "The goal was to create a searchable database as soon as possible for 20 years of minutes for our City Council and Board of Public Works and the trouble reports for our utilities."

Then something unexpected happened.

"A bid was coming in for a construction project for another department that we support," Ms. Ingle says. "One of the bids was from a questionable contractor who'd had problems with a fairly recent contract.

"I wanted to have the facts on this contractor before I presented the bid to the mayor. So I scanned the minutes for that department for the last three years into Laserfiche. It took less than an hour.

"I was then able to find every reference to the contractor and had copies on the mayor's desk within 15 minutes. That job would have taken at least four hours prior to Laserfiche."

Since that first day three weeks ago, Ms. Ingle and her staff have completed their initial scanning project and are working with Laserfiche every day. Jeff Nelson of Elkhart, IN-based Bolt Document Management handled Nappanee's installation and provides continuing support.