What's New

*SIX LASERFICHE ENDUSERS HAVE WON THE FIRST Laserfiche Run Smarter Awards. Each has earned a scholarship to next spring's International Laserfiche User Conference and other prizes.

The winners were chosen from entries submitted from the US and around the world. This year's Run Smarter winners (with brief comments from each) are:

GOVERNMENT

Roz Vinson, City of Riverside, CA, Police Department: "Laserfiche is our records management system. We will be able to access all case file information, including police reports, audio recordings, 911 calls, in-car videos, interview videos, photos, diagrams...and the list goes on...in one Laserfiche database. We've shredded 1,000+ boxes of paper so far.”

Chong Yim, US Army, Fort Hood, TX: “Documents are never lost and are acceptable in court. Counselors serving soldiers and families can reliably retrieve educational records...and can provide soldiers with documents needed for promotion.”

COMMERCIAL

Susan Robinson, American Express Financial Advisors, Norman, OK: “We got our compliance staff on a paradigm shift. Before, paper management was a nightmare. We're well on the way to a paperless, more efficient environment.”

HEALTHCARE

Mardi Morillo, MBC Systems, Santa Ana, CA: “Digital workflow has revolutionized our medical collection efforts. The ability to send documents has helped us work smarter and build an intelligent workflow process.”

Martin Handfield, BCE-Emergis, Montreal, Canada: “We eliminated filing cabinets. We can treat more patients than before, and workflow facilitates the way things are handled between nurses and doctors.”

EDUCATION

Robert Sciortino, Los Angeles County Department of Education: “Educational compliance issues have been greatly reduced! Information is available within minutes. Cost of faxing is greatly reduced due to WebLink!”

*A FEW OPENINGS REMAIN in the Laserfiche 7 Pre-Release Program. Highlights of the program include exclusive, early access to Laserfiche 7, the opportunity to influence future product direction and eligibility to win scholarships to Laserfiche educational events. Visit the Laserfiche Support Site for more information.

*THE SECOND ANNUAL LASERFICHE LATIN AMERICAN USER CONFERENCE will convene on Wednesday, June 30, in Mexico City. Under the theme, “Digital Transparency,” the conference will pay special attention to public disclosure laws, a major issue in Mexico and other Latin American nations. For details (in Spanish) and online registration, please click here.

*THE NEXT TWO REGIONAL USER TRAINING SESSIONS are scheduled for the Washington , D.C. area and Toronto . The dates and locations are:

-- Washington DC area, July 27-29, Holiday Inn/Fair Oaks, Fairfax, VA.

-- Toronto, August 10-12, Days Inn/Toronto Airport, Mississauga, Ontario.

Senior Laserfiche technical representatives will lead the presentations. Click here for more information on all conferences and online registration.

*LASERFICHE CHAIRMAN AND CEO NIEN-LING WACKER will be featured this week on "Making It,” a television program profiling successful California business figures. The scheduled broadcasts are:

KKPX (San Francisco and San Jose): 7/3 @ 6:30AM

KSPX (Sacramento): 7/3 @ 6:30AM

KSWB (San Diego): 7/4 @ 5:30AM

Product Focus

QUICK FIELDS HELPS YOU PROCESS AND PLAN

Laserfiche Quick Fields, the complete document capture and processing solution designed from the ground up to work with Laserfiche, helps users take control of document processing both on a day-to-day basis and when planning for the future.

A case in point: Quick Fields was a key factor when Peg Latimer, the IT manager for the Muskegon, MI, Community Mental Health Services, chose Laserfiche for a major document management project. The goal was to convert the organization from paper to electronic document management as quickly as possible, starting with the Patient Records Department. There were more than one million pages of paper records in that department alone.

Ms. Latimer’s game plan depended on having easy and flexible processing capabilities to index and archive documents scanned both by an outside service bureau and by in-house staff.

“Because Quick Fields is close to being an out-of-the-box solution, we were able to get started quickly without custom programming,” she explains. “We were able to bring our back-file patient records online quickly and efficiently using a scanning bureau. We handle day-forward scanning in-house.

“Quick Fields routes the finished and indexed documents where they belong. Changes to the processing needed to accommodate different situations can be performed easily in Quick Fields, if and where required.”

Now that the first phase of the project is fully implemented – ahead of schedule – Ms. Latimer is extending Laserfiche to other departments, starting with Human Resources.

“Quick Fields has changed the way we look at implementing Laserfiche in other departments,” she says. “We used to think of document capture and processing as a major challenge. We now see it as a very important, but very achievable step that we are confident will go well.”

Muskegon Community Mental Health Services assists more than 4,000 area residents as one of 17 local agencies of its kind in Michigan. BOLT Document Management, a Laserfiche Solution Provider based in Elkhart, IN, worked with Ms. Latimer to develop the Muskegon solution and provides continuing support. The system currently serves 120 stations at multiple sites and continues to grow.

If you have questions or want more information about Quick Fields, please click here or contact your local authorized Laserfiche Solution Provider. Don’t know who that is? Call us at 1-800-985-8533 and we’ll put you in touch with the right person.

User Success Stories

*THE EDUCATIONAL SERVICES DIVISION AT FORT HOOD, TEXAS, relies on Laserfiche to ensure that soldiers get credit for their accomplishments. "Before Laserfiche, there were too many ways to make mistakes, and documents got lost," says System Administrator Chong W. Yim. "Soldiers didn't always get credit for training and coursework they completed. Often, the system broke down.” Click here for the Laserfiche solution to these problems.

*AMERICAN CITY AND COUNTY MAGAZINE HIGHLIGHTS Marion County, OR, and its use of Laserfiche Quick Fields to automate processing of construction permits in a thorough case study. All told, more than 200 Laserfiche users on the Marion County staff are working with one million documents. Two thousand documents are added to the system every week and made instantly and securely available over the Web to employees who need them. Click here for the full story.

*THE CURRENT ISSUE OF ESRI ARCNEWS PUTS ITS SPOTLIGHT on the ease with which the City of Chula Vista, CA, integrated information in their Laserfiche repository with its ESRI Geographical Information System. "We only needed to add the appropriate WebLink methods and properties," comments Bob Blackwelder, Chula Vista 's lead programmer/analyst, "and our document management system--which included the entire contents of the city map room--was a full-fledged part of our ArcIMS tool." Please click here for the full story.

Do you know?

*LASERFICHE QUICK FIELDS 6.2 COMES WITH A NEW image enhancement, Dynamic Thresholding. Used with other enhancements such as Despeckle and Smoothing, it can improve the readability of color images.