Meet the Challenges of Public Service |
“Our Laserfiche document management system was working
so well for City Hall we decided to try it in the Police
Department. It took half an hour to get Laserfiche working
with the law enforcement CAD/RMS system.”
—Steve Senkle,Information Systems Manager,
City of Claremont, California |
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Challenges
- Preventing the unauthorized viewing and release
of confidential records.
- Compliance with separate retention periods for
juvenile, misdemeanor and felony records.
- Staff hours spent on repetitive data entry tasks,
indexing, photocopying and manual searches for
records in off-site storage facilities.
- Lost or misfiled case documents and records.
- Officers having to wait for records to support their
investigations and court appearances.
- Delays in information access for officers responding
to emergencies.
Summary of Laserfiche Advantages
- Preserve document integrity and control access rights.
- Streamline compliance with multiple retention periods
for different types of records.
- Staff hours spent on repetitive data entry tasks,
indexing, photocopying and manual searches for
records in off-site storage facilities.
- Free staff from repetitive tasks and allow them
to retrieve documents and records instantly from
their desks..
- Automatically file and index documents and records
as soon as they are scanned.
- Put more officers on the streets armed with
complete information.
- Improve emergency response times by delivering
accurate, timely information to first responders.
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