Resources Overview

When you choose a Laserfiche Rio solution, you have access to all the resources that come with membership in the Laserfiche community.

Laserfiche Support Site

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At Laserfiche, we realize you don’t operate from 9-5. That’s why you can access educational, technical and training materials 24-7 on our Support Site.

  • Training Material:
    White papers, videos and other educational materials provide you with “how-to” information, best practice recommendations and more.
  • Online Forums:
    The Laserfiche Support Site hosts a variety of forums where you can discuss pressing issues with both Laserfiche staff and other Laserfiche users.
  • Knowledge Base:
    Our searchable Knowledge Base helps you stay informed of known issues and workarounds.
  • Downloads:
    A Downloads Page provides you with access to the latest versions of Laserfiche products, as well as various utilities, hotfixes, patches and other items.
  • Code Library:
    The Code Library contains code created by Laserfiche developers to help you customize your system and integrate Laserfiche with third-party applications. You can also review code posted by other Laserfiche users—and contribute your own code as well.

Laserfiche News Portal

The News Portal is your first stop for all the most current information on what’s happening at Laserfiche. From press releases and press clippings to user stories and advice, the News Portal will help you learn more about Laserfiche and our users.

Resource Library

Whether you’re looking for a white paper, a guide or a brochure, all the materials you need are here.

Laserfiche Institute

The Laserfiche Institute teaches staff, resellers and current and prospective users how to use content and records management software most effectively.

  • Webinars:
    Each month, we conduct a number of free Webinars covering such topics as new system functionality and advanced configuration options. These Webinars help you stay current with the latest developments and provide an excellent opportunity for you to get answers from Laserfiche staff who develop, work with and support the software.
  • Annual Conference:
    The Laserfiche Institute Conference includes a variety of classes, presentations and hands-on labs designed to make you an even savvier user of Laserfiche software. We present multiple tracks to ensure that everyone—from IT administrators to managers to users—returns to work with new skills that help them use their Laserfiche solution to its full potential.
  • Regional User Training:
    Throughout the year, our user education staff travels around the country to offer hands-on training to Laserfiche users and administrators. From helping you become more productive to providing answers to your most pressing questions, these sessions include everything you need to get the most from your Laserfiche system.