Anaheim, CA

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Organization Profile

The City of Anaheim is the tenth—largest city in California. Founded in 1857 by fifty German families, Anaheim is famed for its theme parks, champion sports teams and convention center.

Situation

The city’s project files were a hodgepodge of blueprints, photographs and diagrams, making it difficult to find mission-critical information. City staff wanted to improve their quality of service by organizing and enabling fast access to over 150 years’ worth of project files.

Solution

Laserfiche was already in use in other city departments, which helped the public utilities department gain approval for their own installation. The department implemented a Laserfiche system and immediately began digitizing over 16,000 project files.

Benefits

• Laserfiche Records Management Edition (RME) simplifies the management of retention cycles.
• RME serves as the centerpiece of an enterprise-wide records management platform. Using Workflow and Import Agent, the system automatically routes completed construction drawings, providing staff with accurate, real-time updates to critical information.
• An integration with the city’s GIS system, which updates the city’s new Outage Management System, solves a major issue with routing finalized construction plans to staff.

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