Public Service at the Speed of Technology
As society becomes more complex, so does government. Cities, counties, states and federal agencies are all under pressure to deliver tomorrow’s services with yesterday’s budget. And while staff struggle to provide broader-ranging yet cost-effective services, citizens continue to demand more in return for their tax dollars. Whether it’s police and fire protection or sanitation and maintenance, citizens want the best services—and they want them delivered with the technology and speed found in the private sector.
Rio enterprise content management helps you improve service in every department, satisfying citizens while generating more value from tax revenues.
- Accelerate finance processes, shortening collection times and reducing banking fees.
- Provide services online, increasing transparency and reducing costly face-to-face interaction.
- Simplify human resources management, securing private information and automating the hiring process.
- Connect disparate applications, linking your information with GIS applications, ERP systems, human resources applications and financial management systems.
- Link digitized paper archives with your case management system for better customer service and faster clearance rates in the courts.
- Improve public safety by improving information accessibility for officers at the precinct and in the field.
Featured Customer
State of Guerrero, Mexico
“The initial implementation at the city of Acapulco was such a success, we’re now extending it across our entire state.”
Cities
City of Anaheim, CA
“We needed to partner with the perfect company, and we did with Laserfiche.”
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Read Run Smarter Award
City of Bakersfield, CA
“A big key to our success is using Laserfiche throughout the city, not just in a single department.”
City of Buffalo, MN
“The bottom line was collaboration and cross-departmental functionality. Laserfiche met these criteria.”
City of Gilroy, CA
“Laserfiche has helped our IT division deploy several cutting-edge technologies already, and I believe that in the coming year, our service offerings will rival those of any city of any size.”
City of Niagara Falls, ON, Canada
“I know we’ll continue to have success with Laserfiche.”
City of North Richland Hills, TX
“Everyone talks about it, and everyone who doesn’t have it yet is clamoring for it. We even have other municipalities contacting us. They want to know how they can get on our track.”
City of Wichita, KS
“In my opinion, the reason we’re doing so well is because Laserfiche software allowed us to scale up. This enabled us to get started, win over staff and figure out where we wanted to go, which is an ideal approach for any local government.”
Counties
Blue Earth County, MN
“From the outset, we knew that we needed a solution that could serve as the document management ‘back-end’ for our other applications, without requiring elaborate custom programming.”
Chesterfield County, VA
“I would definitely say that this has been the best enhancement we’ve done—I’ve been here 5 years, but I’ve heard the same thing from people who have been here for 20 years.”
County of Hawaii, HI
“Ultimately, no software, program or other tool has been as valuable to our office as Laserfiche.”
Summary | Full Story | Video
San Luis Obispo County, CA
“Laserfiche saves us tons of time. We’re not going home any earlier, we’re just doing more work in a day.”
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Have a Laserfiche Solutions Specialist help you decide if Rio is the right solution for your organization.
