Niagara Falls, ON
Organization Profile
A city of 82,000 residents, Niagara Falls, ON, is best known for its proximity to one of North America’s top tourist attractions.
Situation
The city implemented Laserfiche in 2001, but poor project planning and lack of consistency prevented staff from making the best use of the system’s tools.
Solution
In 2005, the city’s records coordinator undertook an initiative to reorganize the city’s document repository and help staff use Laserfiche more effectively. Multiple departments have now integrated Laserfiche into their everyday work processes, and the city’s return on investment has risen significantly.
Benefits
- Powerful search and retrieval functionality helps staff in all city departments find information in seconds.
- WebLink provides citizens with online access to bylaws, meeting minutes and other documents stored in Laserfiche.
- Integration with Microsoft Active Directory streamlines security management by eliminating the need to maintain multiple accounts for each user.
Laserfiche Components
Quicklinks
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Have a Laserfiche Solutions Specialist help you decide if Rio is the right solution for your organization.
