County of Essex

“What started as a niche application in the County Clerk’s Office has now become an enterprise infrastructure investment,” says Wendy St. Amour, Essex County’s IT Manager. The county implemented Laserfiche back in 2000 because “managing paper records in an organization of our size was an arduous, time-consuming and expensive task. Complying with a myriad of…

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Franklin County

Ed Yonker joined the Franklin County IT department in 2004, after spending many years in the banking industry. “Government is a different world,” he explains. “Because of its size and structure, it’s a lot harder to implement new technology and get everyone on the same page.” With approximately 150,000 residents, Franklin County comprises 52 different…

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