Case StudyProcessesRegionsNorth AmericaCase Management

New Beginning Children’s Homes Transforms Foster Care Placement and Services

New Beginning Children’s Homes Transforms Foster Care Placement and Services New Beginning Children’s Homes—an Arkansas-based nonprofit dedicated to providing long-term, family-style living to children in the foster care system—began a digital transformation initiative to expedite and better personalize services. Using Laserfiche to digitize and automate many of the manual, everyday tasks required in caring for…

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Case StudyNorth AmericaRecords ManagementCase ManagementGovernmentState and Local Government

Digitization Empowers the Arkansas Department of Labor to Better Serve Constituents

The Arkansas Department of Labor works to ensure workplace safety for more than 3 million citizens each year, overseeing inspections for everything from elevator operations and amusement park rides to child labor, minimum wage and overtime practices. Structured information access is critical for the departments’ inspectors to review claims quickly and improve workplace safety standards.…

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Case StudyNorth AmericaRecords ManagementCase ManagementGovernmentState and Local GovernmentUtilities

Laserfiche Enables Digital Transformation in the North Carolina Division of Water Resources

The North Carolina Division of Water Resources’ mission is to protect the state’s surface water and groundwater resources, which includes ensuring safe drinking water, issuing pollution control permits, evaluating environmental water quantity and quality, and enforcing environmental regulations. The division’s functions—from day-to-day operations to long-term initiatives—require the collaboration of multiple agencies, communication with citizens and…

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Case StudyNorth AmericaRecords ManagementCase ManagementGovernmentState and Local Government

Community Action Partnership’s Automated Case Management for Low-Income Energy Assistance

Automating Case Management Paperwork Processing   Each winter, thousands of residents in Minnesota’s Ramsey and Washington Counties struggle to access basic heating and utilities. When a household finds itself in need, it turns to the Community Action Partnership of Ramsey and Washington Counties, which runs one of the state’s largest low-income home energy assistance program.…

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Case StudyNorth AmericaRecords ManagementCase ManagementGovernmentState and Local Government

Olmsted County, MN, Increased Social Work Case Management Productivity by 20%

Managing New Social Work Caseloads from The Affordable Care Act The Affordable Care Act (ACA) has sent many government and county social service agencies scrambling to process the sudden increase in welfare assistance applications. For Olmstead County, MN, the new law catalyzed the need for a more responsive case management paperwork process in the County’s Community Services (OCCS) unit. “The…

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Emirates National Oil Company

Since its establishment in 1993, Emirates National Oil Company (ENOC) has provided the energy behind Dubai’s phenomenal growth. With clients ranging from military bases to big-name manufacturing agencies across the United Arab Emirates (UAE), ENOC touches almost every facet of the Emirate’s development and puts its name firmly on the overseas arena. Today, ENOC owns…

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City of Eugene

In the decade since the City of Eugene, OR, first implemented Laserfiche, the system has been deployed to the City Manager’s Office, City Attorney’s Office and Public Works Administration, Planning and Development, Police, Wastewater, City Prosecutor and Municipal Court. As Department Application Team Manager Loring G. Hummel explains, this resulted in four separate Laserfiche services,…

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