Case StudyRecords ManagementFinancial ServicesAfrica & Middle EastBanks and Credit UnionsCompliance

Bank of Beirut Increases Customer Transaction Times and Improves Staff Productivity by 60 Percent

The Bank of Beirut, one of Lebanon’s leading banks, provides commercial, corporate and correspondent banking services across 85 branches in Lebanon as well as in the UK, Germany, Australia, Nigeria, Ghana, Cyprus, Sultanate of Oman and the United Arab Emirates. The bank’s previous system for handling bank transactions, which was paper-based, made it difficult for…

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Case StudyNorth AmericaRecords ManagementGovernmentState and Local GovernmentCompliance

North County Transit District Improves Public Records Access and Retention

The North County Transit District manages public transportation operations in the North San Diego County area, including light rail and community rail systems, buses and disability transportation. “We move approximately 12 million people a year,” says Sonya Finley, Document Control Coordinator. “We’re small in size, but we do a lot of heavy lifting when it…

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Case StudyNorth AmericaRecords ManagementHuman ResourcesHigher EducationStudent ServicesContract ManagementHigher EducationCompliance

Texas A&M University System: Shared Services for Increased Efficiency

Texas A&M University System is one of the largest university systems in the United States. Coordinating, managing and archiving documentation is an intensive task for such an organization—yet the university system has found an efficient way by offering Laserfiche enterprise content management (ECM) as a shared service through its central IT office. One of the university…

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