Case StudyRecords ManagementFinancial ServicesAfrica & Middle EastBanks and Credit UnionsCompliance

Bank of Beirut Increases Customer Transaction Times and Improves Staff Productivity by 60 Percent

The Bank of Beirut, one of Lebanon’s leading banks, provides commercial, corporate and correspondent banking services across 85 branches in Lebanon as well as in the UK, Germany, Australia, Nigeria, Ghana, Cyprus, Sultanate of Oman and the United Arab Emirates. The bank’s previous system for handling bank transactions, which was paper-based, made it difficult for…

Read more
Case StudyNorth AmericaState and Local GovernmentCompliance

DESAF Supports Social Programs with Digital Documentation

As part of Costa Rica’s Ministry of Labor and Social Security, DESAF finances and oversees a broad range of social services across the nation. The agency is responsible for administering the Fund for Social Development and Family Allowances, which allocates budget to 28 different institutions for education, poverty, housing and other programs. In 2010, new…

Read more
Case StudyCase ManagementEuropeComplianceLawyers and Law Firms

Murria Solicitors Modernizes Legal Forms

Murria Solicitors is a general practice law firm located in the United Kingdom. With a broad range of services across many types of UK law—such as crime, personal injury, property, and commercial—the firm requires clear accountability and compliance for each litigator’s daily activities. Helping Firm-wide Compliance Prior to using Laserfiche, lawyers would fill out a…

Read more
Case StudyNorth AmericaRecords ManagementGovernmentState and Local GovernmentCompliance

North County Transit District Improves Public Records Access and Retention

The North County Transit District manages public transportation operations in the North San Diego County area, including light rail and community rail systems, buses and disability transportation. “We move approximately 12 million people a year,” says Sonya Finley, Document Control Coordinator. “We’re small in size, but we do a lot of heavy lifting when it…

Read more
Case StudyNorth AmericaRecords ManagementHuman ResourcesHigher EducationStudent ServicesContract ManagementHigher EducationCompliance

Texas A&M University System: Shared Services for Increased Efficiency

Texas A&M University System is one of the largest university systems in the United States. Coordinating, managing and archiving documentation is an intensive task for such an organization—yet the university system has found an efficient way by offering Laserfiche enterprise content management (ECM) as a shared service through its central IT office. One of the university…

Read more