What Is Robotic Process Automation?Robotic process automation is the use of specialized computer programs to automate repeatable business processes. Learn about RPA in this… Read more
#TechNews Round-Up: Our Top 10 Posts of 20172018 is here, and there’s already a lot happening. Reflecting a change in how organizations get work done, ECM is… Read more
4 Courses for Financial Professionals at Empower 2018Attendees are busy planning their schedules for Empower 2018. The premier enterprise content management conference is hosted in Long Beach,… Read more
How ECM Has Shifted to Content ServicesGartner, the renowned research and advisory firm, has rebranded the term enterprise content management (ECM), and replaced it with content… Read more
6 Classes You Should Take at Empower 2018Empower 2018 is the premier ECM industry conference. Taking place in Long Beach, CA from January 9-12, 2018, Empower is… Read more
4 Ways Document Management Software Saves Time and Money The inefficiencies of pushing paper and using manual processes in today’s office can add up. With the demand for… Read more
Machine Learning as the Fuel for Digital TransformationDigital transformation and artificial intelligence techniques such as machine learning have been two of the hottest technology trends in the… Read more
Discussing the Modernized CampusJohn Hermes, the VP of Information Technology and CTO at Oklahoma Christian University, spoke with Laserfiche in a presentation about… Read more
Machine Learning: Key to Digital Transformation?Digital transformation and artificial intelligence (AI) techniques such as machine learning have been two of the hottest technology trends in… Read more
How Much Will Automation Change the Workforce and Your Job?Will your job be replaced by a machine? As automation becomes increasingly adopted, this question continues to be top of… Read more
Digital Transformation Model for Customer Service 2017A key concept in business today is “digital transformation,” which centers on how companies can tap new technologies to re-think… Read more
Customer Service: It’s the Journey That CountsThinking of a customer’s interaction with a brand as a journey offers numerous benefits. At its most basic, it allows… Read more
