Discussing the Modernized CampusJohn Hermes, the VP of Information Technology and CTO at Oklahoma Christian University, spoke with Laserfiche in a presentation about… Read more
Machine Learning: Key to Digital Transformation?Digital transformation and artificial intelligence (AI) techniques such as machine learning have been two of the hottest technology trends in… Read more
How Much Will Automation Change the Workforce and Your Job?Will your job be replaced by a machine? As automation becomes increasingly adopted, this question continues to be top of… Read more
Digital Transformation Model for Customer Service 2017A key concept in business today is “digital transformation,” which centers on how companies can tap new technologies to re-think… Read more
Customer Service: It’s the Journey That CountsThinking of a customer’s interaction with a brand as a journey offers numerous benefits. At its most basic, it allows… Read more
Redefining Innovation in BusinessIf every tech company is “innovative,” then what does “innovation” really mean? In this podcast episode, we look into the… Read more
Is There a ‘Wrong Way’ to Innovate?Nearly everyone will tell you that to be successful in business, you need to be innovative. But what does being… Read more
Shared Services and CentralizationShared services are simply the consolidation of back-office functions in a company. Private companies and public sector organizations have increasingly… Read more
Shared Services: Is Your Aim True?Mention shared services, and the rationale that likely comes to mind is savings. After all, the word ‘share’ itself suggests… Read more
How to Prepare Your Business for a Natural Disaster: 4 TipsNatural disasters and extreme weather can destabilize entire regions, damage homes and offices, and upend lives. Disasters disrupt business, so… Read more
The State of Cybersecurity 2017Cybersecurity is a constant challenge for businesses. Niel Harper, Managing Director of Octave Consulting Group, shares tips to protect your… Read more
Cybersecurity: Are Your Priorities on Target?The year’s barely half over, and it’s already setting records for cybersecurity incidents. The National Security Agency has been hacked,… Read more
