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Love it or hate it, Microsoft Sharepoint is in a fair number of installations, which is why it's always useful…

If you’re looking for justification for your decision to go to electronic records — or evidence that your organization needs…

Is software-as-a-service “software”? Or a “service”?Think carefully. Your tax bill may change depending on how you answer.Increasingly software is being…

GE’s appointment of a woman, Jamie Miller, as CIO — replacing Charlene Begley, who resigned for medical reasons — has…

Putting a dollar value on clean water, stable markets,  the quality of schooling or access to the judiciary is no…

State and federal governments have received a lot of attention lately for their efforts to improve government transparency. But cities…

Waiting at a window for a permit in a dusty government office during business hours is becoming a thing of…

If you think case management is just something that social workers do with problem families, think again. The definition set…

When we meet doctors and other medical personnel in a hospital or emergency room, we assume without thinking that they’re…