Learn how one city revolutionized public service through greater collaboration and increased efficiency.
Wednesday, September 6, 2017
2:00 PM ET / 11:00 AM PT
One of the best ways to enhance public service is through active collaboration between two principal groups: information managers (clerks, public information officers) and information holders (IT). Without a strong relationship, delays and miscommunications can easily arise, and valuable resources and opportunities can go overlooked. The City of Ithaca, New York, broke new ground when they merged the Clerk’s Office with IT to form the Public Information and Technology Team. This strategic move allowed them to achieve digital transformation and optimize their public service. Now, all those who are responsible for aspects of the city's crucial records and processes work together toward common goals.
In this webinar, we will discuss in detail: