ABBYY FlexiCapture

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ABBYY FlexiCapture is a data capture add-on for Laserfiche that automatically identifies documents, captures business-critical data contained in them, and delivers the data into Laserfiche repositories and workflows. It replaces costly and inefficient manual operations with transparent electronic processes—reducing the cost of operations, shortening time to revenue, improving predictability and ensuring compliance.

ABBYY offers a comprehensive data capture add-on for the Laserfiche solution that accelerates transactions, improves customer service, provides visibility and more data for improved decisions, and ensures compliance. The solution scales from a desktop installation to a distributed, high volume environment where the data being captured is core to driving a business process or customer service operations.

ABBYY FlexiCapture:

  1. Shortens time to revenue; accelerates transactions and decisions. With ABBYY FlexiCapture, the length of the document processing cycle is significantly reduced comparing to manual processes (two times reduction is a common occurrence in many scenarios); data is delivered faster to the point of transaction/decision.
  2. Provides predictability and helps comply with deadlines. The solution is scalable to provide the required delivery timeframes for any given amount of data, and has built-in reporting tools that help fulfill service level agreements and meet imposed deadlines.
  3. Enables visibility into incoming documents. ABBYY FlexiCapture provides means for distributed capture of documents at the points of their origination or arrival, thus enabling early visibility for staff responsible for processing a transaction or making a decision. The visibility benefits not only the internal staff, but also customers that can be provided with better transparency to the status of their requests.
  4. Ensures consistency and legitimacy of data. The data is automatically validated to eliminate errors, inconsistencies and comply with the required formats. Additional controls and checks can be configured to prevent human mistakes and fraudulent transactions.
  5. Improves response times to customer inquiries. Accelerated decision-making translates in more responsive customer service.
  6. Reduces the cost of the document processing, increasing the profitability of the business. Instead of keying all data, operators focus on processing exceptions only, employees can be repurposed on revenue-generating activities.

ABBYY FlexiCapture is versatile and can serve several Laserfiche-based business processes with multiple document types in the organization, allowing departments to share the investment.

Features

  • Multi-channel data capture. Capture documents at the point of arrival regardless of the format or medium. Operational costs and processing time are reduced due to elimination of mailing and hand-over-hand transfer. Instant visibility into the incoming data.
  • Automatic classification. Documents are identified based on their layout and contents, freeing staff from the work of sorting and labeling, reducing the cost and time of processing.
  • Intelligent data extraction. Business-critical data is located and extracted from each document according to its type. The data is automatically validated to ensure accuracy and compliance and delivered into Laserfiche repositories and workflows. Additional automatic controls help prevent fraudulent transactions. The cost of labor is further reduced, and the data is delivered in predictable timeframes.
  • Visibility via reports. Monitoring tools and reports that focus on the operational effectiveness, human resources (labor) performance, classification and recognition accuracy, and overall system productivity provide transparency and predictability of the process. This helps meet deadlines, terms of service-level agreements and, in the case of a volume increase, scale the system with minimal additions to human resource.

Resources

Specifications

Product Version Number: 11
Languages Supported: English, German, French, Spanish, Hungarian, Czech, Polish, Russian
Required Laserfiche Products: Laserfiche Rio or Laserfiche Avante v.9 or later

Pricing

Please contact for pricing.

Publisher

ABBYY offers a comprehensive data capture add-on for the Laserfiche solution that accelerates transactions, improves customer service, provides visibility and more data for improved decisions, and ensures compliance. The solution scales from a desktop installation to a distributed, high volume environment where the data being captured is core to driving a business process or customer service operations.

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