Foia Systems LogoMany of our clients began experiencing a rapid increase in the volume of public records requests, while dealing with a growing movement towards greater governmental transparency. We sat down with clients large and small, talked with attorneys, and even met with some Attorney General’s Offices to truly understand the impact of public records requests on local governments. As result of many conversations and long hours, FOIA Systems is the only FOIA and Open Records System dedicated to municipalities and agencies.

Our goal is to help municipalities and agencies evolve from a labor-intensive, manual process to an efficient automated process. With an automated process, staff members quickly gain the most valuable resource—time.

Features

FOIA Systems seamlessly integrates with the Laserfiche platform for a comprehensive public records request process. FOIA Systems enhances the staff process with automated request capture, routing, and management. Staff members have immediate access to tools and reporting on all aspects of the request process.

FOIA Systems integration successfully works in tandem with Laserfiche to search, link and attach related documents that are necessary for a response to a public records request.

The FOIA Systems and Laserfiche integration eliminates paper-intensive request process and enhances your request process across all departments.

Key Features:

  • Easily capture requests by web, email, fax, letter, or walk-in
  • Automatically assign, update, and notify with a complete business rules engine
  • Track all fees associated with a request, including waived fees to understand the true costs organizationally
  • Track all staff time to gauge the impact departmentally or organizationally
  • Escalation Engine with automatic notifications to ensure compliance with state laws and timely responses
  • Efficiently manage large requests that require multi-departmental responses

Specifications

Product Edition: Laserfiche Server version 8
Languages Supported: English Spanish French German

Pricing

Pricing is based on the following elements: your population size, number of staff members that need access to the system, and the total number of public records requests received.

Publisher

FOIA Systems is the only FOIA and Open Records Tracking System dedicated to municipalities and agencies. The FOIA Systems team has been providing service solutions to municipalities and agencies for over six years. Our goal is to help municipalities and agencies evolve the public records request process from a labor-intensive, manual process to an efficient automated one. With an automated process, staff members quickly gain the most valuable resource—time. The FOIA Systems Suite automates the staff process and seamlessly integrates with the Laserfiche platform for a complete public records solution.

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