When I talk to our users working in local and state government organizations, I hear the same need across the board from clerks, IT managers and public affairs officers: We want systems in place to communicate with and provide for our citizens in more immediate ways.

Traditional methods of citizen engagement focus on city council meetings and maybe the city’s website, but engaging with citizens no longer just occurs at City Hall.

Citizens have come to expect a personal, consumer-like experience where they can give feedback on public initiatives or simply access documents like permit requests without needing to be physically present. With social media and other online distribution channels, local governments have many new—and often overwhelming—options for listening to and responding to citizens’ opinions.

So how advanced is your organization at connecting with its citizens? We’ve put together a simple quiz for determining your level of citizen engagement. Take the quiz and get your results below!

Your organization provides basic avenues for government organizations to share information with and receive information from citizens.

Your organization has a systematic way to crowdsource public feedback and integrate it into government decision-making processes.

Your organization facilitates continuous conversations with loops of crowdsourcing. Feedback is used to drive decisions and results are shared with the public to show how ideas have been put to use.

Want to advance your citizen engagement further? Get your copy of the latest Center for Digital Government strategy paper, “A Community for Collaboration & Innovation“.