Researching ECM: Start with an Analyst Report
Have you been given the task of researching enterprise content management (ECM) software for your organization? It can be difficult to know where to start when it comes to determining which ECM solution is the best fit for your organization. We understand that there are so many variables to consider when purchasing an ECM system, like:
- The differing ECM requirements and functionality required by each department across an organization. For example, local government agencies may be interested in finding the best solution to automate records management processes or streamline case management.
- Budgetary constraints and the need to implement a shared service model.

A recent survey by SageCircle, indicated that the two most common resources used in the process of purchasing new technology are an individual’s peers and reports from industry analysts. While your peers may have some great recommendations, it’s important to perform your due diligence and find the right ECM solution tailored to meet the needs of your organization.
As part of our getting started with ECM series, Kimberly Samuelson, Director of Analyst Relations at Laserfiche (follow her on twitter @ECMchick) joins us to discuss analyst reports. In her vlog, Kimberly will provide insight to help answer some of the most common questions we hear, such as, “What do ECM analyst reports mean?” and “How should I use these reports to guide my research?”
Now that you know why technology analyst reports can help save you time researching, and provide valuable insights into the buying process, take a look at the Gartner 2019 Magic Quadrant for Content Service Platforms (CSP).
Inside the report is Gartner’s evaluation of 18 CSP vendors, which include Laserfiche for the tenth consecutive year. The report also shares key insights on the state of the evolving content services market.