Build an Information Foundation

This article discusses why ECM is essential for information management.

Public CIO: Building an Information Foundation | Laserfiche

This article also highlights a few examples of how municipal and county governments across North America are using ECM to improve service delivery:

  • The City of Okotoks, AB, Canada, where staff use Laserfiche ECM as a permitting application that generates revenue.
  • York County, PA’s Central Booking Center, which uses a video arraignment booth and custom e-forms to automate prisoner processing and case distribution through its Laserfiche ECM system.
  • Bakersfield, CA, where IT Director Bob Trammell has integrated the city’s enterprise resource planning (ERP) and Laserfiche ECM systems so city staff can track and recoup costs associated with graffiti removal.

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