Contributed by: Vito Filippi, Systems & Procedures Analyst, Fresno County
If you are a new Laserfiche customer, your Laserfiche implementation may seem like a daunting task with many variables to consider. Here are some strategies to help you formulate an effective implementation plan.
The Five Ws
In order to develop an effective implementation strategy, ask yourself the following questions:
- Why do you need to move to this solution?
Find out what needs are driving this move. It is important to have a keen understanding of what is required as opposed to what is desired, as those two may sometimes differ. What users want may not necessarily be what they need.
- Who will guide you? Who will champion this implementation effort?
It is very important to have support from upper management. This will give you leeway to make any necessary decisions during the implementation.
- When will you implement this solution?
Pick a date and stick to it. You can have an incremental implementation or follow the “stream” approach: start small and work your way up to the large components.
- Where will you implement this solution?
Decide on a department or division to go first and serve as proof of concept. Make sure you communicate with all the departments downstream so that they know what is coming and are aware of what to expect.
- What are the skills required for this implementation? What funding sources are required or available?
Decide if you can provide these skills in-house or if you need to outsource them.
Be prepared to show a return on investment to serve as a justification to higher management and as an example to other departments. Quantify your time, energy and money saved and expended.