Laserfiche Applauds America’s Top Digital Counties | Laserfiche News Portal

Laserfiche Applauds America’s Top Digital Counties

10th Annual Digital Counties Survey Spotlights Importance of Shared Services

LONG BEACH, CA (Laserfiche)—July 23, 2012—Laserfiche is proud to announce that 20 of its customers—including the first place winners in all four population categories: Charles County, MD, Sussex County, NJ, Dutchess County, NY, and Fairfax County, VA—have been named among the most advanced digital counties in 2012 by the Center for Digital Government.

In addition to the winners, the survey revealed that county governments are focused on using technology to cut costs and improve service delivery. One key strategy for achieving these goals is implementing shared services. In fact, 78% of the counties surveyed revealed that they are pursuing joint service delivery, an increase of eight percent over 2011.

“This finding reflects what we’re seeing among our customers,” said Kimberly Samuelson, Director of Government Strategy at Laserfiche. “More and more cities and counties are teaming up to implement enterprise content management as a shared service to minimize support and maintenance costs while capitalizing on additional functionality like batch processing, public portals and DoD 5015.2-certified records management.”

According to Bill McIntyre, Division Manager of Enterprise IT at Loudoun County, VA, one of the top digital counties in the 250,000 – 499,999 population category, “Loudoun County and the Loudoun County Public School District came together and are implementing a shared ERP system with Laserfiche Rio integrated on the back end. Laserfiche Rio provides the enterprise document management functionality we need in our ERP system, along with standalone benefits for a number of county departments—including a cost savings of $51,000 a year on office supplies in the Department of Family Services alone. By deploying ERP and ECM as a shared service, we’re leveraging economies of scale and making more efficient use of our IT resources.”

Ten top-ranking cities in the four following population categories were selected: 500,000+, 250,000 – 499,999, 150,000 – 249,999 and less than 150,000. The Laserfiche customers on the list include:

  • Fairfax County, VA (category winner)
  • Dutchess County, NY (category winner)
  • Sussex County, NJ (category winner)
  • Charles County, MD (category winner)
  • Bexar County, TX
  • Tulsa County, OK
  • Chesterfield County, VA
  • Loudoun County, VA
  • Anoka County, MN
  • Cumberland County, PA
  • Tammany Parish, LA
  • Gaston County, NC
  • Catawba County, NC
  • Cabarrus County, NC
  • Davidson County, NC
  • Onslow County, NC
  • Nevada County, CA
  • Roanoke County, VA
  • Albemarle County, VA
  • Moore County, NC

About Laserfiche
Since 1987, Laserfiche has used its Run Smarter® philosophy to create simple and elegant enterprise content management (ECM) solutions. More than 32,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—use Laserfiche® software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to react quickly to changing conditions. The Laserfiche product suite supports Microsoft® SQL and Oracle® platforms.

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