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Laserfiche empowers millions of organizations across hundreds of industries just like yours.
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Support paperless goals with a proven document management system
$50 USD /user/month*
$600 USD /user/year*
Starts at 1 user
Import, Store & Organize Files
Collaborate Across Content
Manage Access to Information
Transform processes from end-to-end with powerful automation and integration tools
$69 USD /user/month*
$830 USD /user/year*
Starts at 5 users
Everything in Starter, plus:
Automate Business Processes
Build & Customize Forms
Auto-Classify & Auto-File Documents
Gain Business Insights
Scale across departments with extensive administration and compliance features
$79 USD /user/month*
$950 USD /user/year*
Starts at 25 users
Everything in Professional, plus:
Enable Customer Engagement
Onboard Users at Scale
Perform and save granular searches across a wide set of search attributes for easy and quick content retrieval.
Store previous versions of documents to refer or revert back to prior versions if necessary.
Collaborate on and edit Microsoft 365 content with other users at the same time.
Add searchable comments, callouts, highlights, stamps and more to images and content.
Share content via secure links within and outside of the organization.
Define a metadata template that can be automatically populated to support keyword search, document classification and more.
Access and update files on the go, even without internet connection.
Provide read-only web access to documents for a population outside of your organization with a customizable public portal site.
Automate email alerts, document routing, approvals and much more with a drag-and-drop interface to automate and optimize virtually any process.
Reference and restore previous versions of process definitions.
Centrally define repeatable decision logic, formulas, scripts and more that can be defined once and used across multiple processes as relevant.
View, manage, and report on individual and team tasks, which can be sorted by priority and deadlines in a central task inbox.
Create custom scripts that incorporate third-parties as part of automated solutions.
Identify process bottlenecks and inefficiencies using out-of-the-box insights reports that monitor process health metrics.
Create custom report visualizations on process data to gain business intelligence and inform strategic decisions.
Automatically import electronic files from network drives and file shares in bulk or on a schedule.
Archive emails automatically, using filing rules based on email properties such as "subject" or "from/to".
Perform automated clean-up (e.g. page separation, image improvement, deskew, etc.) to improve OCR and indexing.
Sort and classify documents as they are added to the repository, simplifying the process to search and retrieve content.
Easily capture documents through your mobile device's camera and access offline documents via mobile app.
Automatically capture information from any invoice, in any format with machine learning technology.
Dynamically show and hide certain form fields based on the values of other fields for more complex forms.
Use pre-built forms and process templates to reduce development time and jumpstart automation efforts.
Automate approval tasks, document routing, reminders and more using a code-free business process designer to outline the process steps after a form submission.
Create surveys and view results as responses are submitted via visualized charts.
Set colors, font sizes, borders, logos and everything else to design the look of an electronic form.
Complete electronic forms on the go or through kiosk mode via mobile app, even when offline. Offline forms are submitted when connection is restored.
Publish external-facing forms for public users or external constituents to submit information and kick off internal review processes.
Work more efficiently and support governance using native integrations with Microsoft Teams, Word, PowerPoint, Excel and Outlook.
Access local databases to populate form fields, metadata, process logic and more via lookups.
Push and pull data between Laserfiche and Redtail to reduce data entry and optimize CRM process flows.
Push and pull data between Laserfiche and Microsoft Dynamics 365 CRM integration to reduce data entry and optimize CRM process flows.
Push and pull data between Laserfiche and Salesforce to reduce data entry and optimize CRM process flows.
Use robotic process automation-powered software "bots" to automate manual, repetitive clicks and data entry across websites and software applications that lack traditional integration access points, without any code.
Use a set of RESTful web APIs to design custom integrations between Laserfiche and third-party enterprise apps.
Integrate third-party apps and data with Laserfiche to create custom solutions via the SDK and supporting documentation.
Send documents from the Laserfiche repository via DocuSign to complete e-signatures.
Seamless exchange of student personal information and course information between Laserfiche and Banner SIS to support the student registrar forms use case.
Configure a Laserfiche repository as a content repository in SAP, where you can directly archive SAP content in Laserfiche as well as search, retrieve, update, and delete content.
Import filled out Laser App forms into the Laserfiche repository and set Laserfiche metadata field values based on Laser App data.
Redact images and/or text associated with a document to hide sensitive data from unauthorized users.
Track successful user actions, such as create/delete/edit actions performed on documents and metadata.
Track successful and unsuccessful changes to access rights, global and user settings, passwords and more.
Place an administrator-defined watermark on content printed or exported by a user.
Manage records through creation, active use and disposition, based on compliance and organizational requirements. This includes classifying, securing, storing, tracking and destroying records as necessary.
Apply a legal hold to specified content, preserving all forms of relevant information and halt retention policies to avoid evidence tampering or accidental removal when litigation is possible.
Quickly locate and create a report on relevant records based on their retention and disposition schedules.
Automatically set cutoff instructions, retention schedules, holds and more to reduce manual records-related actions.
Ensure that no user can make any modifications to a record’s content or perform any action that may shorten or bypass its retention schedule.
Set access rights by individuals, roles or groups to limit and control access to documents and objects across the platform.
Enable multi-factor authentication to strengthen user security.
Configure single-sign on via Active Directory Federation Services to use existing AD credentials.
Configure SAML-based single sign-on with a variety of identity providers.
Create and assign user licenses upon initial user log in to eliminate the need to configure user accounts in advance.
This report details the controls for Laserfiche Cloud related to the criteria for the security, availability and confidentiality principles set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy (AICPA, Trust Services Criteria).
All data sent between Laserfiche customers and applications is encrypted in transit using Transport Layer Security (TLS) with Perfect Forward Secrecy (PFS). Data volumes on servers storing customer data and attachments in Laserfiche Cloud are encrypted at rest using industry-standard full-disk AES-256 encryption.
Laserfiche Cloud utilizes host-based intrusion detection systems to reduce the risk of data theft by individuals or organizations attempting to gain unauthorized access.
Laserfiche engages third-party vendors to conduct external penetration testing of the Laserfiche Cloud system.
Laserfiche performs a vulnerability scan of backend servers that run in the Laserfiche Cloud hosting environment.
Laserfiche Cloud SaaS services are hosted in multiple regions, consisting of multiple availability zones with multiple data centers. These data centers are housed in separate facilities with redundant power, networking and connectivity.
Customer data is backed up several times each day. The backups are encrypted, replicated and stored in geographically separate data centers.
Continue to drive innovation with the latest features and enhancements without requiring any manual updates.
Access a variety of training videos, certification courses, documentation and more to support smooth implementation and user adoption.
Engage with a vibrant user community, including Laserfiche staff, resellers and other customers, to share questions and find answers.
To explore all the capabilities Laserfiche can offer first-hand, Laserfiche Cloud is available as a free trial. If you’re ready today to transform the way you work and accelerate how business gets done, ask for a customized demo or call us at 1-800-985-8533 to get started now.
Consider what challenges your organization is facing and what your organization is looking to accomplish. If you’re a small department primarily struggling with lost documents stored across multiple places, Starter will provide a centralized and secure platform to search, retrieve and archive important content. For any organization or large department challenged with inefficient manual processes that are prone to error and delays, Professional will provide a broad suite of automation, advanced document management and business intelligence tools to transform entire processes. Business will provide even more advanced functionality, supporting large organizations who have to satisfy certain compliance policies such as records management, have sophisticated integration requirements or have more demanding administration needs to efficiently scale across the whole organization. For custom enterprise needs or any other questions, Laserfiche is happy to help guide you towards the best package tier based on your immediate business challenges.
Laserfiche offers several user license types to account for varying levels of usage across internal and external users. The full user license provides complete access to the features included in the respective package purchased at the discretion of an administrator. Participant user licenses allow read-only access to the repository, as well as the ability to submit forms and complete process approval and review tasks. Community user licenses are also available for external users to gain read-only access to documents and participate in automated forms processes. To learn about these license options and pricing for your organization, please get in touch with Laserfiche.
Yes, site licensing may be available depending on your organization’s needs. Please contact Laserfiche to explore potential site licensing options.
Professional services may be offered at additional cost to help your organization throughout the deployment process to ensure successful solution implementation and a fast return on investment. Additionally, Laserfiche also provides online certification training courses, a community forum to interact with Laserfiche developers and other customers, extensive documentation and videos, an annual Empower conference and more so you can get the most out of your Laserfiche purchase.
Laserfiche offers both a SaaS-based cloud deployment, Laserfiche Cloud, as well as a self-hosted deployment offering. With Laserfiche Cloud, Laserfiche hosts the software for you, providing enterprise-grade security, automatic updates, disaster recovery and much more included as part of the platform. This is the best choice for organizations that want to immediately get up and running without the technical burden and complexity of managing servers themselves. The Laserfiche self-hosted offering will be relevant for organizations who must abide by certain compliance requirements or have the technical resources to support and maintain their own custom implementations on their own servers or via third-party cloud infrastructure.
As supported by the SOC 2 Type 2 attestation report, Laserfiche Cloud includes stringent environmental security practices to keep customer information safe and secure including penetration testing, vulnerability scanning and more, in addition to administration-based security features such as granular access controls, multifactor authentication, records management and audit logs. Learn more about all the security-related features here.
For Laserfiche Cloud customers, data is backed up several times each day. The backups are encrypted, replicated and stored in geographically separate data centers with redundant power, networking and connectivity. For Laserfiche Self-Hosted, organizations are responsible for their own system backups.
For Laserfiche Cloud, minor enhancements and updates automatically release on a frequent and continuous basis. Major feature updates are released each quarter with immediate access upon launch. For Laserfiche Self-Hosted systems, minor updates are released throughout the year with at least one major release per year.
Yes, multi-year subscriptions are available.
Please get in touch with your Laserfiche solution provider or contact us to learn more.
Contact us and we’ll be happy to help answer additional questions on our packages or our software offering in general.