Professional
Transform processes from end to end with powerful automation and integration tools.
Billed annually:
$73 USD /user/month
$875 USD /user/year
Starts at 5 users- 100GB storage per user
- 1 Repository
- 1,000 AI Units/year
- 50,000 API calls/month
- Automate business processes
- Custom forms
- Process reporting and analytics
- Laserfiche AI Agents
- Laserfiche AI data extraction, classification, tags
- Enterprise app integration
- Laserfiche native Microsoft 365 collaboration
- Cloud Security with SOC2 Type 2+ HIPAA, ISO27001 certified
- Granular permissions, role-based access controls
- Audit logging
Business
Scale across departments with extensive administration and compliance features.
Billed annually:
$93 USD /user/month
$1115 USD /user/year
Starts at 25 users- 100GB storage per user
- 3 Repositories
- 50,000 AI Units/year
- 150,000 API calls/month
- Automate business processes
- Custom forms
- Process reporting and analytics
- Laserfiche AI Agents
- Laserfiche AI data extraction, classification, tags
- Enterprise app integration
- Laserfiche native Microsoft 365 collaboration
- Cloud Security with SOC2 Type 2+ HIPAA, ISO27001 certified
- Granular permissions, role-based access controls
- Audit logging
- Records Lifecycle Management
- SSO, MFA, SCIM provisioning and automated deprovisioning
- Public-facing hosted content portals
Business+
For enterprise-wide automation and business-critical operations with Enterprise Security capabilities.
Billed annually:
$42 USD /user/month
$500 USD /user/year
Starts at 500 users- 30TB storage per account
- 3 Repositories
- 250,000 AI Units/year
- 500,000 API calls/month
- Automate business processes
- Custom forms
- Process reporting and analytics
- Laserfiche AI Agents
- Laserfiche AI data extraction, classification, tags
- Enterprise app integration
- Laserfiche native Microsoft 365 collaboration
- Cloud Security with SOC2 Type 2+ HIPAA, ISO27001 certified
- Granular permissions, role-based access controls
- Audit logging
- Records Lifecycle Management
- SSO, MFA, SCIM provisioning and automated deprovisioning
- Public-facing hosted content portals
- Near real-time repository replication, enhanced disaster recovery support
- Multi-region failover and disaster recovery with 4-hour snapshots
- CJIS security requirements and GovRAMP verified starting Q3 2026
- Expanded security events, user activity analytics and privileged account monitoring
Pricing excludes professional services and implementation fees
Contact us to see if these options are right for you.
Cloud Starter
Built for individuals and small teams to store documents securely.
Self-Hosted Laserfiche 12
A trusted standard in document management with Laserfiche’s classic capabilities.
Enhance your Laserfiche experience
Tailor your subscription to your use case with these Add Ons, available for Professional licenses and above. Select Add Ons are automatically included in Business and Business+ subscriptions.
Advanced security keeps your data protected
- TLS encryption in-transit and AES 256 encryption at-rest
- Fine-grained access controls
- Role-based access controls
- Enhanced DDoS protection
- Unauthorized AI bot prevention
Explore Laserfiche Features
- Starter
- Professional
- Business
- Business+
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AI Agents
Delegate tedious work to an intelligent virtual assistant by using natural language to instruct Agents to carry out actions on your behalf.
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Smart Fields
Automatically extract, classify and tag data from documents by typing a brief one-time description prompt in simple, natural language.
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1k AI Units/yr.
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50k AI Units/yr.
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250k AI Units/yr.
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Smart Chat
Get quick access to insights from help documentation and repository content with tailored responses using a chat interface.
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Document Summarization
Generate summaries of repository files containing text or transcribed audio in an instant.
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Audio/video transcription
Perform keyword searches within audio and video content.
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50 hours/yr.
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300 hours/yr.
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300 hours/yr.
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Laserfiche AI Security
Laserfiche AI is encrypted at rest (AES-256) and in transit (TLS 1.2+). Customer content is not used to develop or improve AI models.
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Advanced search
Perform and save granular searches across a wide set of search attributes for easy and quick content retrieval.
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Version control
Store previous versions of documents to refer to or revert back to prior versions if necessary.
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Simultaneous editing of Microsoft 365 content
Collaborate on and edit Microsoft 365 content with other users at the same time.
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Annotations
Add searchable comments, callouts, highlights, stamps and more to images and content.
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Direct file share with external users
Share content via secure links within and outside of the organization.
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7-day expiration
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7-day expiration
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30-day expiration
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30-day expiration
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Customizable metadata templates
Define a metadata template that can be automatically populated to support keyword search, document classification and more.
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- Desktop and mobile access
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Mobile offline file sync
Access and update files on the go, even without internet connection.
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Multiple repository support
Provide additional repositories for document management.
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Add On
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File publishing via public portal
Provide read-only web access to documents for a population outside of your organization with a customizable public portal site.
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Add On
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Storage
Store documents and data in centralized repositories.
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100GB per user
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100GB per user
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100GB per user
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30TB per account
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No-code process designer
Automate email alerts, document routing, approvals and more with a drag-and-drop interface.
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Process versioning
Reference and restore previous versions of process definitions.
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Rules management
Centrally define repeatable decision logic, formulas, scripts and more.
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Task management
View, manage and report on individual and team tasks in a central task inbox.
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Custom scripting
Create custom scripts that incorporate third-parties as part of automated solutions.
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Process health reports
Identify process bottlenecks and inefficiencies using out-of-the-box reports.
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Custom reports
Create custom report visualizations on process data to gain business intelligence.
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Bulk import
Automatically import electronic files from network drives and file shares in bulk or on a schedule.
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Email archiving
Archive emails automatically using filing rules based on email properties.
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Batch document scanning and image clean-up
Perform automated clean-up to improve OCR and indexing.
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Auto-classification and auto-filing
Sort and classify documents as they are added to the repository.
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Mobile app capture
Upload pictures, documents and videos while away from your desk.
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Smart Fields
Automatically extract data from documents using a brief prompt in natural language.
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Dynamic field rules
Dynamically show and hide form fields based on values of other fields.
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Form templates
Use pre-built forms and process templates to reduce development time.
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Approval and task automation
Automate approval tasks, document routing, reminders and more using a code-free process designer.
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Surveys
Create surveys and view results via visualized charts.
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Custom themes
Set colors, font sizes, borders, logos and other electronic form styling.
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CSS/JavaScript scripting
Further customize how a form looks and feels using CSS/JavaScript.
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Mobile offline form submissions
Complete forms on the go or through kiosk mode via mobile app, even when offline.
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Public form submissions
Publish external-facing forms for public users or external constituents to submit information and kick off internal review processes.
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Add On
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Built-in Microsoft 365 integration, including Teams, Outlook and Office
Native integrations with Microsoft Teams, Word, PowerPoint, Excel and Outlook.
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Microsoft Sharepoint Online
Provides common Repository management capabilities for Laserfiche Cloud users within SharePoint.
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Direct database connections
Connect directly with external data sources for real-time use in forms, workflows and business processes.
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Remote lookups
Access local databases to populate form fields, metadata, process logic and more via lookups.
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Redtail CRM integration
Push and pull data between Laserfiche and Redtail to reduce data entry and optimize CRM process flows.
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Microsoft Dynamics 365 CRM integration
Push and pull data between Laserfiche and Microsoft Dynamics 365 CRM.
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Laserfiche API
Use RESTful web APIs to design custom integrations between Laserfiche and third-party enterprise apps. Additional calls available for purchase.
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50k calls/mo.
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150k calls/mo.
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500k calls/mo.
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Boomi (iPaaS) integration
Connect Laserfiche with line-of-business applications using Boomi.
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DocuSign integration
Send documents from the Laserfiche repository via DocuSign to complete e-signatures.
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Add On
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Add On
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Software Development Kit
Integrate third-party apps and data with Laserfiche via the SDK and supporting documentation.
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Add On
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Salesforce CRM integration
Push and pull data between Laserfiche and Salesforce to reduce data entry and optimize CRM process flows.
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Add On
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Add On
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Add On
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Redactions
Redact images and/or text associated with a document to hide sensitive data from unauthorized users.
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Basic audit trail on user activity
Track successful user actions such as create/delete/edit actions performed on documents and metadata.
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Advanced audit trail on user activity
Track successful and unsuccessful changes to access rights, global and user settings, passwords and more.
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Add On
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Content watermarking
Place an administrator-defined watermark on content printed or exported by a user.
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Add On
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Records lifecycle management
Manage records through creation, active use and disposition based on compliance and organizational requirements.
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Add On
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Legal holds
Apply legal holds to preserve relevant information and halt retention policies when litigation is possible.
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Add On
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Records retention and disposition reporting
Locate and create reports on records based on retention and disposition schedules.
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Add On
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Automate records actions and events
Automatically set cutoff instructions, retention schedules, holds and more.
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Add On
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Strict compliance mode WORM-like storage (Laserfiche Vault)
Ensure no user can modify a record’s content or bypass its retention schedule.
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Add On
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Add On
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Add On
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Group and role-based fine-grained security access controls
Set access rights by individuals, roles or groups across the platform.
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Multi-factor authentication
Enable multi-factor authentication to strengthen user security.
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AD FS authentication for Windows users
Configure single sign-on via Active Directory Federation Services.
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SAML authentication
Configure SAML-based single sign-on with a variety of identity providers.
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SCIM user provisioning and management
Automate user provisioning and deprovisioning for SAML users.
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Just-in-time/on-demand provisioning for SAML and AD users
Create and assign user licenses upon initial user login.
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Sandbox Account
Secure environment for users to test and develop processes, scripts, and integrations without affecting their main Laserfiche production instance
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Add On
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Add On
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SOC 2 Type 2
Controls for Laserfiche Cloud related to security, availability and confidentiality principles.
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TLS encryption in transit and AES-256 encryption at rest
Encrypt data in transit using TLS with PFS and data at rest using AES-256 encryption.
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Intrusion detection
Host-based intrusion detection systems reduce risk of unauthorized access.
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Penetration testing
Third-party external penetration testing of Laserfiche Cloud.
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Vulnerability scanning
Backend server vulnerability scanning in the Laserfiche Cloud hosting environment.
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Automated feature and security updates and enhancements
Latest features and enhancements without manual updates.
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Laserfiche AI security
Laserfiche AI is encrypted at rest and in transit, and customer content is not used to train models.
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CJIS Ready
Supports FBI Criminal Justice Information Services (CJIS) standards to safely handle, store and transmit sensitive law enforcement and criminal justice data.
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Add On
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GovRAMP Verified (Pending)
Verified status of 60 foundational NIST security controlsĀ implementation
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Add On
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High availability
Designed to run continuously using data centers with redundant power, networking and connectivity.
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Automated and encrypted backups
Customer data is backed up several times daily; backups are encrypted, replicated and geographically separated.
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Cross-region replication
Automated, real-time copying of data from one geographic cloud region to another enabling data redundancy and faster disaster recovery
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Add On
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Multi-region failover
Shift workloads from primary geographic cloud region to a secondary region when catastrophic failure or outage occurs.
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Add On
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4-hour snapshots
Recovery Point Objective (RPO) of 6 hours; Recovery Time Objective (RTO) of 24 hours or less.
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Add On
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Enhanced Support
Create and edit support tickets directly with Laserfiche support.
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Online learning resources
Free training videos, paid certification courses, documentation and more to support implementation and user adoption.
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Community forum
User community including Laserfiche staff, resellers and customers for questions and answers.
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Award-winning support
Support for essential system maintenance, product updates and general technical troubleshooting.
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Instructor-led training
Virtual workshops, administrator boot camps, hands on masterclasses
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Add On
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Add On
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Add On
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Add On
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Direct-to-Laserfiche Support
Create and edit support tickets directly with Laserfiche support.
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Frequently Asked Questions
Professional services may be offered at additional cost to help your organization throughout the deployment process to ensure successful solution implementation and a fast return on investment. Additionally, Laserfiche also provides online certification training courses, a community forum to interact with Laserfiche developers and other customers, extensive documentation and videos, an annual Empower conference and more so you can get the most out of your Laserfiche purchase.
Laserfiche Cloud is currently available in the following languages: English, French, Spanish, Chinese (Traditional and Simplified), Czech, Dutch, German, Greek, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Romanian, Spanish, Thai and Vietnamese.
Repository data is backed up several times each day. The backups are encrypted, replicated and stored in geographically separate data centers with redundant power, networking and connectivity. In addition, an Enterprise Security add-on is available for Business, some Site Licenses, and is also included with Business+ tier. Enterprise Security provides additional capabilities including multi-region failover and 4-hour recovery snapshots for faster disaster recovery.
Minor enhancements and updates automatically release on a frequent and continuous basis. Major features, when available, are released on a monthly cadence.
Yes, site licensing may be available depending on your organizationās needs. Please contact Laserfiche to explore potential site licensing options.
Yes, multi-year subscriptions are available.
Contact Us for Your ECM Needs
Whether you have product questions, support needs or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.