Laserfiche Support Plans

 
Lower the total cost of ownership and grow the value of your organization’s Laserfiche investment.
 
 
 
 

Choose the Level of Support That’s Right for You

Laserfiche support plans offer various technical support options and comprehensive professional service packages for Laserfiche on-premises and cloud systems. Every new Laserfiche customer has our basic plan, which is the standard for all Laserfiche systems. For organizations that need quick access to Laserfiche experts, Premium support offers a number of benefits.

  • SUPPORT BENEFITS
  • BASIC PLAN
  • PREMIUM PLAN
    • Support Response Times

      Get answers from our expert technical team within certain response times.

    • Within 24 Business hours
    • Within 4 Business hours
    • Latest Product Releases

      Get new versions and product updates as soon as they’re released.

    • Community

      Get tips, tricks and best practice advice from the global Laserfiche community.

    • Online Learning Resources

      Learn basics, get training and adopt best practices with videos, guides and other resources on our interactive portal.

    • Interactive Webinars

      Our experts offer information on products, trends and other topics that help position you for success.

    • 24/7 Online Technical Support

      Get support through the Laserfiche Support Site and Laserfiche Answers discussion forums.

    • Direct-to-Laserfiche Chat

      Available for authorized contacts.

    • Fast-track Escalation

      For urgent support cases.

Ready to take the next step?

Check out our Laserfiche Pricing Plans and Request a Demo today!

Get the Most Out of Your Laserfiche Investment

Looking to improve on your current success? Want to learn how you can get more value out of your Laserfiche system? Contact us to learn more about technical, business process or project-based consulting.

Contact us