Empower Your IT Department with Automation

Expand your IT department’s toolkit with automation to efficiently manage information across the enterprise while saving time and resources.

Get the Full Picture on Cases

Ensure you’re getting all the information you need to support those who need IT services. With digital forms and workflows, you can set up a streamlined process for reporting, tracking and following up on requests to accelerate case resolution.

Quickly Retrieve Information

Provide effective support where and when your organization needs it. With a secure, centralized repository that can be hosted on an AWS-backed cloud infrastructure, IT team members can easily store, retrieve and share information to keep cases on track.

Gain Actionable IT Insights

Identify trends in your IT infrastructure to inform decisions on where to innovate next. Use audit trails to track actions performed on support requests, and build reporting and analytics dashboards to transform observed data into valuable insights.

Featured Resource

The Ultimate Guide to Business Continuity

Discover the tools and strategies to keep your business moving at all times, in any situation, on any device.

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.