Our Story

Laserfiche is the leading SaaS provider of enterprise content management and business process automation. Through powerful workflows, electronic forms, intelligent analytics, document and records management, content capture, and more, the Laserfiche® platform enables leaders to focus on growth across their enterprise.

We help companies digitize their business and manage their information lifecycle. Our platform empowers people everywhere to work smarter, so that together, we create innovative solutions that enrich our world.

Our Values

We designed Laserfiche to accelerate how business gets done by building software that people love to use. Here’s how we carry this mission with us every day.

We inspire and educate

We use technology to improve lives worldwide by challenging our industry and customers to rethink what’s possible.

We make technology accessible

We foster business agility with easy-to-use, scalable and secure enterprise-class solutions for technical and non-technical staff.

We collaborate with customers

We help design, deploy and operate software that supercharges productivity and simplifies engagement with clients.

We obsess about data security

We provide robust security tools and processes to better protect data and enable businesses to work with confidence.

We build supportive communities

Customers are our everything! We empower you with the know-how to succeed, and create opportunities to share ideas, processes and solutions.

Our Core

We pride ourselves on our industry-leading technology and our talented people, who put their range of experience and a wealth of knowledge at the service of our mission: to accelerate how business gets done by creating software that people love to use.

Meet our leadership team
Nien-Ling Wacker, Founder of Laserfiche

Our Founder

Laserfiche was founded in 1974 by the late technology pioneer Nien-Ling Wacker. Nien-Ling means “smarter every year” in Chinese, and she certainly lived up to her billing, becoming one of the first people to develop a document management software solution and one of the very first women to work in the field.

Nien-Ling’s humble solutions start-up, built out of her California home, has since grown into the world’s leading ECM software company. But while the software has evolved in the decades since, Laserfiche’s vision has remained the same: inspiring everyone to discover how technology can transform the world.

Our Impact

We’re here to effect change — and not just through our technology. With every step we take, we strive to make a positive impact on the world around us.

Discover how Laserfiche Cares
Laserfiche community

We bring users together online and face to face, to empower each other and innovate as one.

Join our next event
Diversity, equity and inclusion

We’re building a diverse team of thinkers and inventors who feel safe, valued and empowered.

Be part of our journey
Corporate social responsibility

From YMCA to STEM Advantage to Habitat for Humanity, we support NGOs worldwide to help fulfill their invaluable goals.

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.