Privacy Notice (Previous)

When you visit or use the Site and/or Services, we collect and retain information that you, as a customer or potential customer, provide through the Site or Services, as well as information that is automatically or passively collected from you, your device, or your browser.rnu003ch6u003eInformation You Provide to Usu003c/h6u003ernWe collect information that you provide directly to us. For example, when you manage your user profile, participate in interactive features (such as u003ca href=u0022https://www.laserfiche.com/contact/u0022u003eu0022Contact Us for Your ECM needsu0022u003c/au003e), request newsletters or other marketing communications, request customer support, enter login information, or otherwise communicate with us.rnrnThe types of information we may collect include:rnu003culu003ern tu003cliu003eContact and profile information, including your name, email address, company information, postal address (including zip or postal code), and telephone number.u003c/liu003ern tu003cliu003eAccount and log-in information, including your username, password, login details, and transaction details.u003c/liu003ern tu003cliu003eBilling information, including your payment instrument number (e.g., credit card or debit card number), expiration date, security code as necessary to process any payments, and transaction details (if applicable).u003c/liu003ern tu003cliu003eCorrespondence, for example, reporting a problem or submitting queries, concerns or comments regarding the Site, Services, or their respective content.u003c/liu003ern tu003cliu003ePrecise geolocation data, such as latitude/longitude. With your consent, we may get access to precise location technologies on your device (such as GPS or Bluetooth) and collect precise location data. We use precise location data for purposes of labeling where you were when you saved the file to track the file’s location.u003c/liu003ern tu003cliu003eAny other content or information you choose to provide, including photos you may upload to the Site or Services, or audiovisual data you provide in a phone or video call with us as an existing or prospective customer.u003c/liu003ernu003c/ulu003ernu003ch6u003eInformation We May Collect Automaticallyu003c/h6u003ernWe automatically collect information about your device and how your device interacts with our Site and the Services for business and commercial purposes. We may use service providers to collect this information. Some examples of information we automatically collect include the following:rnu003culu003ern tu003cliu003eInformation about your visits to the Site and use of the Services, the resources you access, any data you download, and information related to the ways in which you interact with the Site or the Services.u003c/liu003ern tu003cliu003eIP addresses, including the general information in such address, such as city, state and zip or postal code, your device’s regional settings, unique device identifiers, other information about your mobile phone or other mobile device(s), browser types, and browser language.u003c/liu003ern tu003cliu003eReferral pages and links, URLs, number of clicks, pages viewed, how long you are on a page, your search queries, and results.u003c/liu003ern tu003cliu003eInformation about your device, computer and/or browser you use, as well as the device’s operating system, such as device hardware model, operating system version, or mobile network information.u003c/liu003ernu003c/ulu003ernWe use various technologies to collect this information (“u003cstrongu003eTracking Technologiesu003c/strongu003e”), as further discussed below under thernu003ca href=u0022https://www.laserfiche.com/legal/privacy/#cookiesu0022u003eu0022Cookies, Other Tracking Technologies, Interest-Based Advertising, And Choices Regarding the Sameu0022u003c/au003e heading.rnu003ch6u003eInformation We Collect from Customersu003c/h6u003ernWe provide products and services to our customers and collect and process (including through Tracking Technologies) information about individuals (including personal information) at the direction of and on behalf of our customers (“u003cstrongu003eCustomer Datau003c/strongu003e“). Customer Data has historically included contact data, demographic data, content, service use data, device connectivity and configuration data, and precise and non-precise location data, among other information. Our processing of Customer Data is governed by the terms of our Cloud Subscription Agreement with each customer. To the extent we combine Customer Data with information (including personal information) we have collected about you through the Site, we will treat the combined information in accordance with the practices described in this Notice, plus any additional restrictions imposed by our customers. We are not responsible for how our customers treat the information we collect on their behalf as a processor or service provider. With respect to our customer’s use and disclosure of your personal information, we recommend you review the applicable customer’s own privacy notice. For more information on your rights and choices regarding your personal information comprised in Customer Data, please see the u003ca href=u0022#yourprivacyu0022u003eu0022Your Privacy Rightsu0022u003c/au003e heading below.rnu003ch6u003eInformation We Collect From Other Sourcesu003c/h6u003ernWe may obtain information from third-party sources that we combine with your personal information collected through the Site. These third-party sources vary over time, but include:rnu003culu003ern tu003cliu003eData brokers from which we purchase demographic data to supplement the data we collect.u003c/liu003ern tu003cliu003eSocial networks when you reference our Service or grant permission to Laserfiche to access your data on one or more of these social networks.u003c/liu003ern tu003cliu003ePartners with which we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.u003c/liu003ern tu003cliu003ePublicly available sources, such as open government databases or other data in the public domain.u003c/liu003ernu003c/ulu003ernFor example, if you log into a social media website through our Site, we may have access to certain information from that website, in accordance with the procedures and practices of that social media website. You should carefully review the privacy notices and terms of use of these third parties.rnu003ch6u003eInformation We Inferu003c/h6u003ernWe infer information from other information we collect, including to generate information about your likely preferences or other characteristics.rnu003ch6u003eSensitive Informationu003cstrongu003eu003cemu003ernu003c/emu003eu003c/strongu003eu003c/h6u003ernSome of the personal information we collect may be considered sensitive under applicable law. See additional information applicable to your region for details.

u003ch6u003eUse of Information Collectedu003c/h6u003ernLaserfiche collects and uses the personal information you provide in connection with our Site and Services for a variety of purposes, in accordance with the practices described in this Notice, which may include:rnu003culu003ern tu003cliu003eu003cstrongu003eProviding our Services to you: u003c/strongu003eWe use your information to operate and manage our Site and Services, including your registration process and user account.u003c/liu003ern tu003cliu003eu003cstrongu003eImproving and developing our Services and Site: u003c/strongu003eWe may use your information to understand how you use our products, Services, and Site, how we can improve them, and to obtain insight and analysis. For example, the information collected may assist with customer service improvements and technical improvements to our products.u003c/liu003ern tu003cliu003eu003cstrongu003eProviding customer and user support: u003c/strongu003eWe may use your information to troubleshoot and diagnose product problems, provide support or technical assistance, investigate security incidents, and to perform services requested by you, such as to respond to your comments, questions, and requests.u003c/liu003ern tu003cliu003eu003cstrongu003eSending marketing communications: u003c/strongu003eDepending on your marketing choices (see the u003ca href=u0022#yourprivacyu0022u003eYour Privacy Rightsu003c/au003e heading and the u003ca href=u0022#cookiesu0022u003eu0022Cookies, Other Tracking Technologies, Interest-Based Advertising, And Choices Regarding the Sameu0022u003c/au003e headings below), we may use your information to keep you informed about Laserfiche and our software and Services and promote certain Services and features that you may be interested in, such as communications about third-party products, updates, special offers, promotions, rewards, and events. We may also contact you for market research and to survey your satisfaction with Laserfiche software and Services, encourage you to participate in our user groups, and invite you to events that may be of interest, including trainings, webinars, and conferences.u003c/liu003ern tu003cliu003eu003cstrongu003eSending administrative communications: u003c/strongu003eWe may use your information to send you technical notices, updates, security alerts, information regarding changes to our policies, and other support and administrative messages regarding your account with us.u003c/liu003ern tu003cliu003eu003cstrongu003eSecuring Our Services: u003c/strongu003eWe may use your information for maintaining the safety and security of our Services, investigating suspicious activity, detecting, and preventing fraudulent or unauthorized use of the Services, and identifying and troubleshooting any problem.u003c/liu003ern tu003cliu003eu003cstrongu003eComplying with our legal obligations: u003c/strongu003eWe may process your information in order to cooperate with public and government authorities, courts, or regulators, including to comply with legal orders or judicial proceedings, or to respond to lawful requests and otherwise comply with our legal, regulatory and reporting obligations under applicable laws. Additionally, we may process your information, to protect, defend or exercise our legal rights and to ensure the continuity and integrity of our Services, including where we seek to pursue remedies available to us and or in order to limit damages. We will make reasonable efforts to notify our customers and users of any disclosure of their personal information, unless we are prohibited by law, court order, or exigent circumstances prevent us from doing so.u003c/liu003ern tu003cliu003eu003cstrongu003eStatistics and analysis: u003c/strongu003eWe may aggregate and/or de-identify your information in such a way as to prevent the information from being reassociated or identified with an account, user, or individual. We may use aggregated and/or de-identified information for a variety of statistical and analytical purposes, which may entail providing this information to an agent acting on Laserfiche’s behalf to assist in data analytics.u003c/liu003ern tu003cliu003eu003cstrongu003eEngage in automated processing:u003c/strongu003e We use artificial intelligence (AI) in some of our products and features (for example, Smart Fields, Smart Chat, and Document Summarization) which may process personal information as part of their document management and automation Services. Leveraging AI technology helps us understand what our customers and their end users want and need, enabling us to improve efficiency and accuracy in our Services and deliver an improved and more personalized customer experience.u003c/liu003ernu003c/ulu003ernu003cstrongu003eWe also use your personal information for the following purposes:u003c/strongu003ernu003culu003ern tu003cliu003eServe personalized advertising tailored to your interests on our Site and/or Service, and third-party Services (where applicable), to the extent it is necessary for our legitimate interest in advertising our Site and Services, or where necessary, to the extent you have provided your prior consent.u003c/liu003ern tu003cliu003eFulfill any purpose at your direction.u003c/liu003ern tu003cliu003eWith your consent, fulfill any other purpose disclosed to you.u003c/liu003ernu003c/ulu003ernFor more information about how we use and disclose your personal information for personalized advertising, please see thernu003ca href=u0022https://www.laserfiche.com/legal/privacy/#cookiesu0022u003eu0022Cookies, Other Tracking Technologies, Interest-Based Advertising, And Choices Regarding the Sameu0022u003c/au003e heading below.rnrnWe may use publicly available information (as that term is defined by applicable law) or information that does not identify you (including information that has been de-identified or aggregated, as those terms are defined by applicable law), for any purpose without obligation to you except as prohibited by applicable law.rnu003ch6 id=u0022disco-infou0022u003eDisclosure or Sharing of Information Collectedu003c/h6u003ernLaserfiche will disclose personal information we have collected about you in accordance with the practices described in this Notice. The types of persons to whom we may disclose your personal information include, but are not limited to, the following:rnrnu003cstrongu003eu003cemu003eSharing with Service Providersu003c/emu003eu003c/strongu003ernrnWe will occasionally hire service providers or contract with third-party consultants to provide limited services on our behalf. Laserfiche will only provide those service providers and other third-party consultants your personal information as reasonably needed to deliver services, and, to the extent required by applicable law. Laserfiche service providers and third-party consultants are prohibited from using that information for any other purpose. We may permit these service providers or third-party consultants to use publicly available information (as that term is defined by applicable law) or information that does not identify you (including information that has been de-identified or aggregated, as those terms are defined by applicable law) to the extent permitted by applicable law.rnrnu003cstrongu003eu003cemu003eDisclosing to or Sharing with Othersu003c/emu003eu003c/strongu003ernrnWe also disclose personal information about you to the following categories of recipients:rnu003culu003ern tu003cliu003eu003cstrongu003eAffiliates: u003c/strongu003eWe may disclose your information to our affiliated and related entities including our subsidiaries. For example, we may disclose your information to our affiliates for customer support, marketing, and technical operations.u003c/liu003ern tu003cliu003eu003cstrongu003eCustomers: u003c/strongu003eWe may disclose your information to our customers in connection with us processing your information on their behalf. For example, we may disclose your information to our customers in order to facilitate your orders, maintain and administer your online accounts, respond to your questions and comments, comply with your requests, market, and advertise to you, and otherwise comply with applicable law.u003c/liu003ern tu003cliu003eu003cstrongu003eBusiness Partners: u003c/strongu003eWe may disclose your information to our business partners in connection with offering you co-branded services, selling, or distributing our products, or engaging in joint marketing activities. For example, we may disclose information about you to a retailer for purposes of providing you with product support. We may also disclose your information to approved third parties for marketing purposes; this may include our authorized resellers, user group training partners, and cloud solution providers.u003c/liu003ern tu003cliu003eu003cstrongu003ePromotions: u003c/strongu003eOur promotions may be jointly sponsored or offered by third parties. If you voluntarily choose to enter a promotion, we may disclose your information to third parties as set forth in the official rules that govern the promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering any such promotion, you agree to the official rules that govern that promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other third parties to use your name, voice and/or likeness in advertising or marketing materials.u003c/liu003ern tu003cliu003eu003cstrongu003eUser Group, Training, and Events: u003c/strongu003eOur events may be jointly sponsored or offered by third parties. If you voluntarily sign-up for an event through Laserfiche, we may disclose your contact details or information that you provide to the sponsor, facility, or any other organization who we schedule you to meet with at that event in order to fulfill your event registration and/or inform you of future events organized by the sponsor, which we believe you may be interested in.u003c/liu003ern tu003cliu003eu003cstrongu003eTracking Technologies: u003c/strongu003eSome information about your use of the Site and Services and certain third-party services may be collected using Tracking Technologies across time and Services and used by us and third parties for business and/or commercial purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Site, Services, and certain third-party services, as explained further under the u003ca href=u0022https://www.laserfiche.com/legal/privacy/#cookiesu0022u003eu0022Cookies, Other Tracking Technologies, Interest-Based Advertising, And Choices Regarding the Sameu0022u003c/au003e heading.u003c/liu003ern tu003cliu003eu003cstrongu003eThird Parties: u003c/strongu003eWe may disclose your information to third parties for the purposes of facilitating your requests (such as when you choose to disclose information with a social network about your activities on the Site or Services) and in connection with tailoring advertisements, measuring, and improving our Service and advertising effectiveness, and enabling other enhancements, subject to your preferences (where applicable).u003c/liu003ern tu003cliu003eu003cstrongu003eConsent or another lawful purpose: u003c/strongu003eWe may disclose your information for any other lawful purpose and/or with notice to you and with your consent.u003c/liu003ernu003c/ulu003ernWe will disclose your personal information to respond to duly authorized requests from governmental authorities as required by law, or in circumstances in which we believe disclosure is necessary or reasonably appropriate to protect the rights, property, or safety of us or others. Please note that Laserfiche is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.rnrnLaserfiche also discloses your personal information when: (a) we are required to do so by law, regulation, warrant, subpoena or court order, (b) we are required in urgent circumstances to protect the personal safety of Laserfiche employees, users of Laserfiche products or services, or members of the public, (c) it is necessary to enforce our u003ca href=u0022https://www.laserfiche.com/legal/terms-of-use/u0022u003eTerms of Useu003c/au003e, or to exercise, establish or defend our legal rights (including contractual rights), or (d) such disclosure may be part of a sale of all (or substantially all) of the assets of Laserfiche or an affiliated entity where Customer Data might be included among the transferred assets.rnrnu003cstrongu003eu003cemu003eDisclosing to Third Party Websitesu003c/emu003eu003c/strongu003ernrnSome of the hyperlinks on our Site may lead to third-party services that are not controlled by or affiliated with Laserfiche. These links are provided solely as a convenience to you and not as an endorsement by Laserfiche of any such third-party services. Third-party services are subject to the terms of use and privacy notices of each applicable third-party entity, including what information they disclose to us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. For example, Office Online is a Microsoft service and use of Office Online is subject to Microsoft’s terms of use and privacy notice. Laserfiche is not responsible for and does not endorse, guarantee or monitor the content, availability, viewpoints, products or services that are offered or expressed through any third-party services and does not make any representations or warranties regarding the content or accuracy of any content on these third-party websites, including third-party privacy policies. We encourage you to familiarize yourself with and consult each applicable third-party entity’s terms of use and privacy policies.rnrnWithout limiting the foregoing, in our sole discretion, we may disclose aggregated information which does not identify you or de-identified information (as those terms are defined under applicable law) about you with third parties or affiliates for any legitimate business purpose or with your consent, except as prohibited by applicable law.

u003cp class=u0022Normalu0022u003eu003cbu003eDo-Not-Track (“DNT”)u003c/bu003e is a preference that can be set in your browser to notify websites you visit that you do not want them to collect certain information about you. Laserfiche does not respond to DNT signals at this time and will not do so unless and until the law is interpreted to require such response. As discussed in this Notice, we and third parties may track your visits to our Site or use of our Services for purposes such as to provide Interest-based Advertising. To the extent you have specific rights in your region with respect to certain opt out browser preference signals, such as Global Privacy Control, we process such opt out signals. Please see your region-specific terms for details.u003c/pu003e

Please see our u003ca href=u0022https://www.laserfiche.com/legal/cookie/u0022u003eCookie Statementu003c/au003e for more information about how we use cookies and similar tracking technologies. In addition to the technologies listed in our u003ca href=u0022https://www.laserfiche.com/legal/cookie/u0022u003eCookie Statementu003c/au003e, we use the following to collect information:rnu003culu003ern tu003cliu003eu003cstrongu003ePixels/Web Beacons: u003c/strongu003ePixels or web beacons are code which is embedded in our Site or Services that send information about your use to a server. There are various types of pixels/web beacons, including image pixels (e.g., small graphic images) and JavaScript pixels (e.g., containing JavaScript code). When you access a Service that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser or collect other information about your visit to our Site or use of our Services. We utilize pixels (some of which are provided by separate entities) that allow us to track our conversions with you, bring you advertising, and provide you with additional functionality with our Site or Services.u003c/liu003ern tu003cliu003eu003cstrongu003eDevice Fingerprinting: u003c/strongu003eDevice fingerprinting is the process of analyzing and combining sets of information elements from your device’s browser, such as JavaScript objects and installed fonts, in order to create a “fingerprint” of your device and uniquely identify your device and apps.u003c/liu003ern tu003cliu003eu003cstrongu003ePrecise Geolocation Datau003c/strongu003e: Precise location data includes latitude and longitude and is used for purposes of labeling where you were when you saved the file to track the file’s location. You can stop collection of precise location data through your browser or device settings or by uninstalling the app.u003c/liu003ernu003c/ulu003ernAs discussed in our u003ca href=u0022https://www.laserfiche.com/legal/cookie/u0022u003eCookie Statementu003c/au003e, we also work with ad serving services, advertisers, and other third parties to serve advertisements on the Site, Services, and/or on third-party services. These third parties may use Tracking Technologies on our Sites, Services, and third-party services (including in emails and advertisements) to track your activities across time and services for purposes of associating the different devices you use and delivering relevant ads and/or other content to you on the Site, Services, and third-party services or third-party devices after you have left the services (“u003cstrongu003eInterest-based Advertisingu003c/strongu003e”).rnrnSome of the third parties that collect information from or about you on the Site or Services in order to provide more relevant advertising to you participate in the Digital Advertising Alliance (“u003cstrongu003eDAAu003c/strongu003e”) Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more about the DAA and your opt-out options for their members, please visit u003ca href=u0022https://youradchoices.com/u0022u003ehttps://youradchoices.com/u003c/au003e, including for both website and mobile app opt-out.  In addition, some of these third parties may be members of the Network Advertising Initiative (“u003cstrongu003eNAIu003c/strongu003e”). To learn more about the NAI and your opt-out options for their members, please visit u003ca href=u0022https://www.networkadvertising.org/choices/u0022u003ehttps://www.networkadvertising.org/choices/u003c/au003e. Please note that if you opt-out of online behavioral advertising using any of these methods, the opt-out will only apply to the specific browser or device from which you opt-out. Further, opting-out only means that the selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). We are not responsible for the effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs, content, or services.rnrnMost browsers accept cookies by default. You may instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.rnrnPlease be aware that if you disable or remove Tracking Technologies some parts of the Services may not function correctly.rnrnFor further information about the types of Tracking Technologies we use, why, and how you can control such Tracking Technologies, please see our u003ca href=u0022https://www.laserfiche.com/legal/cookie/u0022u003eCookie Statementu003c/au003e.

Portions of our Site or Services may allow you to post information that is publicly available to anyone who may have access to that area (e.g., a “bulletin board”, “community forum”, or interactive “chat room”) (“u003cstrongu003ePublic Areasu003c/strongu003e”). Laserfiche is not responsible for the content users post and share in, or through, Public Areas.  If you choose to post information in a Public Area, it becomes available to the public, and Laserfiche has no ability to control or limit the use of information that is available to the public. Laserfiche and its affiliates may utilize any information you post through Public Areas, including in connection with the operation of its business. Laserfiche encourages you not to post any information you consider private or sensitive to, or through, Public Areas. To request removal of your information from Public Areas, please contact us using the contact details provided under the u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e heading below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

You may have certain rights relating to your personal information, subject to local data protection laws. Depending on the applicable laws these rights may include the right to:rnu003culu003ern tu003cliu003eAccess or receive a copy of your personal information held by us;u003c/liu003ern tu003cliu003eKnow more about how we process your personal information;u003c/liu003ern tu003cliu003eRectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;u003c/liu003ern tu003cliu003eErase or delete your personal information (or right to be forgotten);u003c/liu003ern tu003cliu003eRight to data portability;u003c/liu003ern tu003cliu003eRestrict our processing of your personal information. In some jurisdictions, this right is available where one of the following applies:rnu003cul class=u0022m-0 pb-0u0022u003ern tu003cliu003e(a) the accuracy of the personal information is contested,u003c/liu003ern tu003cliu003e(b) the processing is unlawful, and you oppose the erasure of the personal information and request the restriction of its use instead,u003c/liu003ern tu003cliu003e(c) Laserfiche no longer needs the personal information for the purposes of processing but is required to keep it for the establishment, exercise, or defense of legal claims, oru003c/liu003ern tu003cliu003e(d) if you have objected to our processing of your personal information and we are verifying whether you have legitimate ground for such objection;u003c/liu003ernu003c/ulu003ernu003c/liu003ern tu003cliu003eTransfer your personal information to another controller or business, to the extent possible;u003c/liu003ern tu003cliu003eObject to any processing of your personal information, including for direct marketing purposes;u003c/liu003ern tu003cliu003eComplain about our processing of your personal information, including to a data protection authority;u003c/liu003ern tu003cliu003eOpt-out of certain disclosures of your personal information to third parties;u003c/liu003ern tu003cliu003eKnow what categories of personal information are shared for delivering advertisements on non-Laserfiche websites, applications, and services and the categories of recipients of such personal information;u003c/liu003ern tu003cliu003eOpt-out of the sharing of your personal information for delivering advertisements on non-Laserfiche websites, applications, and services;u003c/liu003ern tu003cliu003eWithdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal;u003c/liu003ern tu003cliu003eWhere we are processing your personal information on the basis of your consent or pursuant to the performance of a contract with you and such processing is carried out by automated means, you may request to receive your personal information in a commonly used, machine readable format (or have that information transmitted to a third party where technically feasible); andu003c/liu003ern tu003cliu003eNot be discriminated against for exercising your rights as described above.u003c/liu003ernu003c/ulu003ernPlease note that the rights described above are not absolute, and where an exception under applicable law applies, we may be entitled to refuse requests in whole or in part.rnrnYou may also have additional rights based upon your jurisdiction. Please see the additionalrnjurisdiction-specific sections in this Notice for more information about privacy rights that may be applicable to you.rnrnu003cstrongu003eHow to exercise your rightsu003c/strongu003ernrnTo exercise your rights, as may be applicable for your jurisdiction, please contact us by using our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ehereu003c/au003e. Your personal information may be processed in responding to these rights. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 business days and try to respond to your request within 45 days. We may require specific information from you to help us verify your identity and process your request. If you are an employee of a Laserfiche client, we recommend you contact your employer’s system administrator for assistance in correcting or updating your information.rnrnu003cstrongu003eYour rights relating to Laserfiche Cloud “Customer Data”u003c/strongu003ernrnAs described above, we may also process personal information included in Laserfiche Cloud “Customer Data” which is uploaded by a Laserfiche client in which case, we process such personal information as a u003cuu003eprocessoru003c/uu003e on behalf of our client (and its affiliates) who is the u003cuu003econtrolleru003c/uu003e of the personal information. If your personal information has been submitted to us in our role as a processor by or on behalf of a Laserfiche client and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable Laserfiche client directly. Because we may only access a client’s data upon their instructions, if you wish to make your request directly to us, please provide us the name of the Laserfiche client who submitted your personal information to us. We will refer your request to that client, and will reasonably support them as needed in responding to your request.rnu003cdiv id=u0022marketing-communicationsu0022u003eu003cstrongu003eMarketing Communicationsu003c/strongu003eu003c/divu003ernu003culu003ern tu003cliu003eIf you supply Laserfiche with your postal address online, you may receive periodic mailings from us with information on new products and Services, or upcoming events.u003c/liu003ern tu003cliu003eIf you supply us with your telephone number online, you may receive telephone calls from us with information regarding orders and/or requests you have placed online – such as a software demonstration request or general business inquiry.u003c/liu003ern tu003cliu003eIf you supply us with your email address, then in accordance with your marketing choices, you may receive email messages for marketing purposes, such as providing information on new products and Services, or upcoming events. We may track when you open our email messages or click on the links contained within them.u003c/liu003ernu003c/ulu003ernYou have the right to opt-out of marketing communications from us at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you, or by emailing us at the email address set forth in the section entitled u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e below with the word UNSUBSCRIBE in the subject field of your email. Please note this opt-out will not apply to non-promotional emails, such as those about your account, transactions, servicing, or Laserfiche’s ongoing business relations.rnrnYou can also opt out of receiving calls to your phone number at any time by requesting to opt-out during any call you receive from us or contacting us as set out in the u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e heading below and specifying you would like to opt-out of calls.rnrnTo opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details under the u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e heading below.rnrnPlease note that by opting in to allow Laserfiche and its event sponsors/industry partners to receive your contact information through an event in accordance with this Notice, you will be subject to each event sponsor/industry partner’s communications and privacy notice and must opt-out with them directly.

u003cp class=u0022Normalu0022u003eWe have implemented and maintain reasonable industry standard controls, intrusion detection network monitoring, and security measures designed to protect the personal information that you submit through the Services and Site (subject to our disclosure regarding Public Areas). These measures include physical access controls, access authorization controls, and firewalls. We also periodically review our information collection, storage, and processing practices to help prevent loss, misuse, unauthorized access, alteration, or other destruction of personal information we collect. When accessing secure sections of the Site, we use Transport Layer Security (TLS) encryption to secure the communication of personal information passing between your browser and our servers. Additionally, only authorized administrators, Laserfiche employees and third-party contractors have access to systems containing personal information.u003c/pu003ernu003cp class=u0022Normalu0022u003eAlthough we take reasonable security measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site. The transmission of information via the internet is never 100% secure, and we cannot ensure or warrant the security of any information (including personal information) you transmit to us. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.u003c/pu003ernu003cp class=u0022Normalu0022u003eThe safety and security of your information (including personal information) also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site, products, or Services, you are responsible for keeping this password confidential. Please do not share your password with anyone.u003c/pu003e

Laserfiche is headquartered in the United States. Data centers for Laserfiche Cloud Services are located in the United States, Canada, and Ireland, respectively. Operationally, we have on-premises computer facilities in the United States, Canada, Hong Kong and other regions. Our affiliated subsidiaries, third-party service providers, and partners operate around the world. This means that when we collect your personal information, we may process it in any of these jurisdictions. The laws governing our processing of personal information in such jurisdictions may differ from those in the jurisdictions in which you are located. Regardless of where your personal information is processed, we will treat all personal information in accordance with applicable data protection laws and this Notice.rnrnIf you are located in the European Economic Area, United Kingdom or Switzerland, we will protect your personal information when it is transferred outside of such locations by processing it in a country that provides an adequate level of protection (u003ca href=u0022https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_enu0022u003eclick hereu003c/au003e for a list of countries deemed adequate by the European Commission) or by implementing appropriate safeguards to protect your personal information, including through the use of standard contractual clauses or another lawful transfer mechanisms approved by the European Commission and/or the United Kingdom or Swiss authorities (as applicable). For more information about the lawful transfer mechanisms we rely on, please contact us using the contact details under “u003cstrongu003eHow to Contact Usu003c/strongu003e” within the u003ca href=u0022#europeanu0022u003eu0022European Economic Area, Switzerland, and United Kingdomu0022u003c/au003e section below.rnrnLaserfiche complies with the EU-U.S. Data Privacy Framework (“u003cstrongu003eEU-U.S. DPFu003c/strongu003e”), the UK Extension to the EU-U.S. DPF (u0022u003cstrongu003eUK Data Bridgeu003c/strongu003eu0022), and the Swiss-U.S. Data Privacy Framework (“u003cstrongu003eSwiss-U.S. DPFu003c/strongu003e”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Union and Switzerland to the United States. Laserfiche has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (the “u003cstrongu003ePrinciplesu003c/strongu003e”) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF, from the United Kingdom (and Gibraltar) in reliance on the UK Data Bridge, and from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Notice and the Principles, the Principles shall govern personal data processed in reliance of the Data Privacy Framework (“u003cstrongu003eDPFu003c/strongu003e”). To learn more about the DPF, and to view our certification, please visit u003ca href=u0022https://www.dataprivacyframework.gov/s/participant-searchu0022u003ehttps://www.dataprivacyframework.gov/s/participant-searchu003c/au003e.rnrnLaserfiche’s responsibility for personal data it receives in reliance on the DPF and subsequent transfers of that personal data to third parties is detailed in the Principles. Where Laserfiche relies on the Principles for onward transfers from the EU, UK and Switzerland, including the onward transfer liability provisions, Laserfiche remains responsible under the Principles for third-party agents processing personal data on its behalf.rnrnWith respect to personal data received or transferred pursuant to the DPF, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.rnrnu003cspan data-teams=u0022trueu0022u003eIn compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Laserfiche commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF in the context of the employment relationshipu003c/spanu003e.rnrnLaserfiche commits to resolving complaints about your privacy and our collection and use of your personal data in reliance on the DPF within 45 days of receiving your complaint. Individuals with questions or complaints regarding this Notice should first submit inquiries by contacting us using the contact details provided under the u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e heading below. Laserfiche has further committed to refer unresolved complaints regarding personal data transferred in reliance on the DPF to the American Arbitration Association, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact, or visit the American Arbitration Association for more information or to file a complaint. When filing by mail or email, please complete the appropriate DPF Notice of Arbitration Form located in the link below and forward to the International Centre for Dispute Resolution.rnrnInternational Centre for Dispute Resolution Case Filing Servicesrn1101 Laurel Oak Road, Suite 100rnVoorhees, NJ 08043rnUnited StatesrnPhone: +1.212.484.4181rnEmail box: u003ca href=u0022mailto:casefiling@adr.orgu0022u003ecasefiling@adr.orgu003c/au003ernrnFor any questions or for further information about this program, the ICDR’s International Arbitration Rules, or for additional language versions of the ICDR’s International Arbitration Rules, please contact the International Centre for Dispute Resolution at +1.212.484.4181 or by visiting the website u003ca href=u0022https://www.icdr.org/dpfu0022u003ehttps://www.icdr.org/dpfu003c/au003e. The services of the American Arbitration Association are provided at no cost to you.rnrnUnder certain limited circumstances, data subjects, as defined by the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, of the European Union, may invoke binding arbitration as a last resort if all other forms of dispute resolution have been unsuccessful. To learn more about this method of resolution and its availability to you, please visit u003ca href=u0022https://www.dataprivacyframework.gov/s/u0022u003ehttps://www.dataprivacyframework.gov/s/u003c/au003e.

The Site and Services are intended for a general audience and not directed to children 16 years of age. We do not market products or services to children, and we do not knowingly collect personal information from children at any time, including as defined by the U.S. Children’s Privacy Protection Act (“u003cstrongu003eCOPPAu003c/strongu003e”).rnrnIf you are under the age of 16, please do not provide personal information of any kind whatsoever and please do not use the Site or Services or participate in Laserfiche’s surveys, contests, events, and other promotions. If you are a parent or guardian and believe Laserfiche has collected such information without parental consent, please contact us as set below in the section entitled u003ca href=u0022#contactusu0022u003eu0022Contact Usu0022u003c/au003e and we will remove personal information to the extent required by COPPA or other applicable law.

u003cp class=u0022Normalu0022u003eWe retain personal information we collect from you where we have an ongoing legitimate business need to do so. For example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements.u003c/pu003e

u003ch6u003eNotice at Collectionu003c/h6u003ernThe California Consumer Privacy Act (u0022u003cstrongu003eCCPAu003c/strongu003eu0022) as amended by the California Privacy Rights Act (“u003cstrongu003eCPRAu003c/strongu003e”) and implementing regulations (collectively referred to as u0022u003cstrongu003eCCPAu003c/strongu003eu0022) requires that we detail the categories of personal information that we disclose for certain “business purposes,” such as to service providers that assist us with securing our services or marketing our products, and to such other entities as described under the u003ca href=u0022#disclosuresu0022u003eu0022How Laserfiche Uses and Discloses the Information We Collectu0022u003c/au003e heading above in this Noticernu003culu003ern tu003cliu003eu003cstrongu003eCollectionu003c/strongu003e. We have collected the following categories of personal information (as that term is defined in the CCPA) in the past 12 months:rnu003culu003ern tu003cliu003eIdentifiers, including your name, postal address, email address, and online identifiers (such as IP address).u003c/liu003ern tu003cliu003eConsumer records, including your phone number, billing address, and credit or debit card information.u003c/liu003ern tu003cliu003eCharacteristics of protected classifications under California and/or federal law, including your gender.u003c/liu003ern tu003cliu003eCommercial or transactions information, including records of products or services purchased, obtained, or considered.u003c/liu003ern tu003cliu003eInternet activity, including browsing your history, search history, and interactions with a website, email, application, or advertisement.u003c/liu003ern tu003cliu003eNon-precise geolocation data, including your location derived from an IP address.u003c/liu003ern tu003cliu003ePrecise location datau003c/liu003ern tu003cliu003eAudiovisual information, for example, if you participate in a sales or support call with us.u003c/liu003ern tu003cliu003eProfessional, employment or education-related information.u003c/liu003ern tu003cliu003eInferences drawn from any of the information identified in this section.u003c/liu003ernu003c/ulu003ernu003c/liu003ern tu003cliu003eu003cstrongu003eDisclosureu003c/strongu003e. For more details about the personal information Laserfiche collects from you and the sources from which we obtain personal information, please review the section entitled u003ca href=u0022#disclosuresu0022u003e“How Laserfiche Uses and Discloses the Information We Collect”u003c/au003e above.u003c/liu003ern tu003cliu003eu003cstrongu003ePurposeu003c/strongu003e. We collect, use, and disclose this personal information for the business and commercial purposes set out in the section entitled u003ca href=u0022#disclosuresu0022u003eu0022How Laserfiche Uses and Discloses the Information We Collectu0022u003c/au003e above. Please see this section above for more details.u003c/liu003ern tu003cliu003eu003cstrongu003eSales and Sharesu003c/strongu003e. Laserfiche does not sell personal information as the term “sell” is traditionally understood. However, some of our disclosures of your personal information may be considered a “sale” or a “share” as those terms are defined by the CCPA. A “sale” is broadly defined under the CPRA to include a disclosure for something of value, and a “share” is broadly defined under the CPRA to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: identifiers, characteristics, commercial or transactions information, internet activity, non-precise geolocation data, and inferences drawn. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. For details about your rights regarding sales and shares, please see the u003ca href=u0022https://www.laserfiche.com/legal/privacy/#donotsellu0022u003e“Do Not Sell or Share My Personal Information”u003c/au003e section below. Laserfiche does not knowingly sell or share the personal information of minors under 16 years old who are California residents.u003c/liu003ern tu003cliu003eu003cstrongu003eSensitive Personal Information.u003c/strongu003e Some of the personal information we collect may be considered sensitive personal information (as described in the CCPA). For further details of the sensitive personal information we collect (if any) and how we obtain this information, please review the section entitled u003ca href=u0022https://www.laserfiche.com/legal/privacy/#informationu0022u003e“Information We Collect”u003c/au003e above. We collect, use, and disclose sensitive personal information only for the permissible business purposes for sensitive personal information under the CCPA or without the purpose of inferring characteristics about consumers. Further, we do not “sell” or “share” your sensitive personal information as those terms are defined by the CCPA.u003c/liu003ern tu003cliu003eu003cstrongu003eData Retentionu003c/strongu003e. We retain each category of personal information, including sensitive personal information, for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.u003c/liu003ernu003c/ulu003ernu003ch6u003eYour Privacy Rights (California)u003c/h6u003ernu003culu003ern tu003cliu003eRight to Know, Correct, and Delete.rnu003culu003ern tu003cliu003eu003cstrongu003eKnow.u003c/strongu003e You have the right to know certain details about our data practices. In particular, you may request the following from us:rnu003cul class=u0022m-0 pb-0u0022u003ern tu003cliu003eThe categories of personal information we have collected about you.u003c/liu003ern tu003cliu003eThe categories of sources from which the personal information was collected.u003c/liu003ern tu003cliu003eThe categories of personal information about you that we disclosed for a business purpose or sold or shared.u003c/liu003ern tu003cliu003eThe categories of third parties to whom the personal information was disclosed for a business purpose or sold or shared.u003c/liu003ern tu003cliu003eThe business or commercial purpose for collecting or selling or sharing the personal information.u003c/liu003ern tu003cliu003eThe specific pieces of personal information we have collected about you.u003c/liu003ernu003c/ulu003ernu003c/liu003ern tu003cliu003eu003cstrongu003eCorrect.u003c/strongu003e You have the right to correct inaccurate personal information we maintain about you.u003c/liu003ern tu003cliu003eu003cstrongu003eDelete.u003c/strongu003e You have the right to delete personal information that we have collected about you.u003c/liu003ern tu003cliu003eThese rights are subject to certain exceptions and also apply to sensitive personal information. To exercise any of these rights, California consumers should submit a request through our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ehereu003c/au003e or call our toll free number at u003ca href=u0022tel:18009858533u0022u003e800-985-8533u003c/au003e.u003c/liu003ernu003c/ulu003ernu003c/liu003ern tu003cliu003eu003cstrongu003eDo Not Sell or Share My Personal Information.u003c/strongu003e To the extent that using third party cookies and other tracking technologies to serve retargeted or interest-based advertising constitutes a “sale” or “share” of personal information under the CCPA, you may opt-out of such “sales” or “shares” by adjusting your cookie settings via our Cookie Settings link, by clicking the u0022Your Privacy Choicesu0022 link in the footer of our website and submitting a request through our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/af00fdd0-4725-4e21-bb8c-d51bbbedcf5au0022u003ehereu003c/au003e, or by turning on a recognized opt-out preference signal, such as u003cstrongu003eGlobal Privacy Controlu003c/strongu003e. Please note that when you submit an opt-out through any method, the opt-out will only apply to sales and shares from the specific browser from which you sent the signal because the connection between your browser identifier and other personal information we have about you is not known to us. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please also submit a request through our form u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/af00fdd0-4725-4e21-bb8c-d51bbbedcf5au0022u003ehereu003c/au003e (specifying the right you wish to exercise).u003c/liu003ern tu003cliu003eu003cstrongu003eShine The Light Customer Rights. u003c/strongu003eConsumers in the State of California may request a list of categorized third parties and in some cases affiliates to whom we may have disclosed their personal information specifically for those third parties’ and/or affiliates’ own marketing purposes, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit a written request to the email or address provided in the section entitled u003ca href=u0022https://www.laserfiche.com/legal/privacy/#contactusu0022u003e“Contact Us”u003c/au003e below. Requests must include “u003cstrongu003eCalifornia Privacy Rights Request”u003c/strongu003e in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that any response to requests made by means other than through the provided e-mail address or physical mailing address may be seriously delayed.u003c/liu003ernu003c/ulu003ernu003ch6u003eExercising Your Privacy Rights (California).u003c/h6u003ernTo exercise any rights available under California law regarding your personal information for which Laserfiche is the business, you should submit a request through our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ehereu003c/au003e or call our toll free number at u003ca href=u0022tel:18009858533u0022u003e800-985-8533u003c/au003e. In the request, please specify which right you are seeking to exercise and the scope of the request. Any requests with respect to personal information for which Laserfiche is a service provider, should be directed to the applicable Laserfiche client that is the applicable business and controller.rnu003ch6u003eAuthorized Agentu003c/h6u003ernYou may also designate an authorized agent to submit such requests on your behalf. Requests must be submitted through the designated methods listed above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly.

u003ch6u003eData Practicesu003c/h6u003ernThis section applies to residents of certain U.S. states which also have an applicable data privacy law currently in effect (e.g. Colorado, Connecticut, Virginia, Utah, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Indiana, Kentucky, and Rhode Island). Information regarding the collection, use, disclosure, and retention of your personal information are set out above in this Notice.rnrnSome of our disclosures of personal data may be considered a “sale” under applicable law, which is often defined to include a disclosure for something of value. We also may process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.rnrnSome of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent.rnu003ch6u003eSales and Targeted Advertisingu003c/h6u003ernTo the extent that using third party cookies and other tracking technologies to serve retargeted or interest-based advertising constitutes a “sale” under certain applicable US state data privacy laws, you have the right to opt-out of us u0022sellingu0022 your personal data or processing your personal data for purposes of targeted advertising. To exercise this right, please adjust your u003cbutton class=u0022ot-sdk-show-settingsu0022u003eCookie Settingsu003c/buttonu003e here or turn on a recognized opt-out preference signal, such as Global Privacy Control. Please note that when you submit an opt-out, the opt-out will only apply to the specific browser from which you sent the signal because the connection between your browser identifier and other personal information we have about you is not known to us. If you want the opt-out to apply to personal information we have about you in our systems, such as your email address, please also submit a request through our form u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ehereu003c/au003e (specifying the right you wish to exercise).rnrnu003cstrongu003eu003cuu003eYour Privacy Rights (US States other than California)u003c/uu003eu003c/strongu003ernrnDepending on your U.S. state of residency, you may have the following privacy rights (as and to the extent applicable):rnu003culu003ern tu003cliu003eu003cstrongu003eKnow and Access: u003c/strongu003eYou may have the right to request to know and access the personal information that we have collected about you.u003c/liu003ern tu003cliu003eu003cstrongu003eData Portability: u003c/strongu003eYou may have the right to obtain your personal information in a portable and readily usable format.u003c/liu003ern tu003cliu003eu003cstrongu003eCorrection: u003c/strongu003eYou may have the right to request that we correct inaccuracies in your personal information.u003c/liu003ern tu003cliu003eu003cstrongu003eDeletion: u003c/strongu003eYou may have the right to request that we delete your personal informationu003cstrongu003e.u003c/strongu003eu003c/liu003ern tu003cliu003eu003cstrongu003eOpt-out of Data Processing for purposes of Targeted Advertising; Sales to Third Parties; and Profiling: u003c/strongu003eAs described above, to the extent that the use of cookies to serve targeted or personalized advertising to you, constitutes a “sale” under certain applicable US state data privacy laws, then you have the right to opt out of the processing of personal data for targeted advertising purposes at any time by adjusting your cookie settings via our Cookie Settings link, by clicking the u0022u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003eYour Privacy Choicesu003c/au003eu0022 link in the footer of our website and submitting a request through our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/af00fdd0-4725-4e21-bb8c-d51bbbedcf5au0022u003ehereu003c/au003e, or by turning on a recognized opt-out preference signal, such as Global Privacy Control.u003c/liu003ern tu003cliu003eu003cstrongu003eAppeal:u003c/strongu003e If we refuse to take action on your request, you may appeal our decision within a reasonable period of time by contacting us at u003ca href=u0022mailto:privacy@laserfiche.comu0022u003eprivacy@laserfiche.comu003c/au003e and specifying you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint to your state’s attorney general office.u003c/liu003ern tu003cliu003eu003cstrongu003eRevoke Consent: u003c/strongu003eIn certain states, you have the right to revoke consent previously given to us for the processing of your personal data. To revoke consent, write us at the email or postal address set out in the u003ca href=u0022#contactusu0022u003eContact Us u003c/au003esection below (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain Services related to that consent.u003c/liu003ernu003c/ulu003ernu0026nbsp;rnu003ch6u003eExercising Your Privacy Rights (US States other than California)u003c/h6u003ernTo exercise any rights available under the applicable U.S. state law regarding your personal information for which Laserfiche is the controller, please submit a request through our online form available u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ehereu003c/au003e.  In the request, please specify which right you are seeking to exercise and the scope of the request. Any requests with respect to personal information for which Laserfiche is a service provider, should be directed to the applicable customer that is the controller.rnu003ch6u003eAuthorized Agentsu003c/h6u003ernIn certain states, you can designate an authorized agent to submit certain rights requests on your behalf. Requests must be submitted through the designated methods listed above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly.

For the purpose of this Notice, “Europe” means the European Economic Area, Switzerland, and the United Kingdom.rnu003ch6u003eLegal basis for processing personal informationu003c/h6u003ernOur legal bases for processing your personal information include: (a) you have given consent to the processing for one or more specific purposes; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation, for example when providing personal information to a law enforcement agency or where we have an accounting or tax obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests.rnrnIf you are a visitor from Europe, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.rnrnIn rare situations, we may also need to share your personal information with others to protect your vital interests or those of another person.rnrnIf we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).rnrnSimilarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.rnrnPlease see the u003ca href=u0022https://www.laserfiche.com/legal/privacy/#disclosuresu0022u003eu0022How Laserfiche Uses and Discloses the Information We Collect in this Noticeu0022u003c/au003e for more details about the purposes for which we process your personal information.  More information about the legal basis on which we rely in connection with each of our processing purposes, is set out below.rnu003ch6u003ePurpose and legal basis for processingu003c/h6u003ernu003cstrongu003eProviding our Services to youu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for our legitimate interests (successful management of our customer and user relationship, and fulfillment of our contractual or other obligations to you).u003c/liu003ernu003c/ulu003ernu003cstrongu003eImproving and developing our Servicesu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for our legitimate interests (to improve and develop our Services in order to deliver high quality Services to customers and users, and to ensure the security and efficiency of our Services).u003c/liu003ernu003c/ulu003ernu003cstrongu003eProviding customer and user supportu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for our legitimate interests (successful management of our customer and user relationship, and to promote our business through the delivery of quality Services).u003c/liu003ernu003c/ulu003ernu003cstrongu003eSending marketing communicationsu003c/strongu003ernu003culu003ern tu003cliu003eWith your consent, where legally required.u003c/liu003ern tu003cliu003eNecessary for our legitimate interests (promotion of our business and Services to customers and users).u003c/liu003ernu003c/ulu003ernu003cstrongu003eSending administrative communicationsu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for our legitimate interests (continuance of a successful customer and user relationship and to provide quality Services).u003c/liu003ernu003c/ulu003ernu003cstrongu003eSecuring our Servicesu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for our legitimate interests (providing secure Services, ensuring the security of our networks and systems, and creating trust in our Services).u003c/liu003ernu003c/ulu003ernu003cstrongu003eComplying with our legal obligationsu003c/strongu003ernu003culu003ern tu003cliu003eNecessary for compliance with a legal obligation (such as pursuant to a contract).u003c/liu003ern tu003cliu003eNecessary for our legitimate interests (complying with legal obligations, regulatory, contractual, or other obligations).u003c/liu003ernu003c/ulu003ernu003ch6u003eYour European Privacy Rightsu003c/h6u003ernDepending on your location and how you interact with Laserfiche, you may have the rights listed under the u003ca href=u0022#yourprivacyu0022u003e“Your Privacy Rights”u003c/au003e heading above in this Notice subject to applicable data privacy law.rnrnLaserfiche is committed to cooperating and complying with European data protection authorities’ advice with respect to any human resources data transferred from Europe in the context of the employment relationship.rnu003ch6u003eData Retentionu003c/h6u003ernWe will retain your personal information for only so long as we need it in order to fulfill our processing purposes or where we otherwise need to retain it to comply with our legal obligations. The criteria we use to determine retention periods include the nature of the data, the purpose of processing, and terms of any relevant legal requirements. We regularly review our data retention periods to ensure that we are not keeping personal data longer than necessary.rnrnWhen we have no ongoing legitimate business need or legal reason to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.rnu003ch6u003eExercising Your Privacy Rights (Europe)u003c/h6u003ernTo exercise any rights under the applicable laws of Europe with respect to your personal information for which Laserfiche is a controller, please submit a request by filling out u003ca href=u0022https://privacyportal.onetrust.com/webform/2fffb7a4-23f1-458a-960e-31126e1839d2/f11d644a-1b42-476a-88bc-bc3d9fb21768u0022u003ethis formu003c/au003e or contact us as set out in the u003ca href=u0022#contact-euu0022u003eu0022How to Contact Usu0022u003c/au003e section below and specify which right you are seeking to exercise.  Any requests with respect to personal information for which Laserfiche is a processor, should be directed to the applicable customer that is the controller.rnu003ch6 id=u0022contact-euu0022u003eHow to Contact Usu003c/h6u003ernIf you have any concerns or questions about the information provided in this “European Economic Area, Switzerland, and United Kingdom” section, please do not hesitate to get in touch with us using the following details:rnrnu003cstrongu003eBy mail:u003c/strongu003ernCompulink Management Center, Inc. d/b/a LaserfichernATTN: Data Protection Officerrn3443 Long Beach Blvd.rnLong Beach, CA 90807rnUSArnrnu003cstrongu003eBy email:u003c/strongu003e u003ca href=u0022mailto:privacy@laserfiche.com?subject=Questions%20Regarding%20the%20Laserfiche%20Privacy%20Noticeu0022u003eprivacy@laserfiche.comu003c/au003ernrnu003cstrongu003eData Protection Officer:u003c/strongu003e u003ca href=u0022mailto:privacy@laserfiche.com?subject=Questions%20Regarding%20the%20Laserfiche%20Privacy%20Noticeu0022u003eprivacy@laserfiche.comu003c/au003ernrnWe are committed to working with you to obtain a resolution of any concern about our privacy practices. If, however, you believe that we have not been able to assist with your concern, you have the right to lodge a complaint with a European data protection authority.rnrnIf you are a resident of the European Economic Area, please contact our EU Representative:rnrnu003cstrongu003eBy mail:u003c/strongu003ernLaserfiche Ireland LimitedrnATTN: Data Protection Officerrn70 Sir John Rogerson’s QuayrnDublin 2rnD02 R296rnIrelandrnrnu003cstrongu003eBy email:u003c/strongu003e u003ca href=u0022mailto:privacy@laserfiche.com?subject=Questions%20Regarding%20the%20Laserfiche%20Privacy%20Noticeu0022u003eprivacy@laserfiche.comu003c/au003ernrnIf you are a resident of the UK, please contact our UK Representative:rnrnu003cstrongu003eBy mail:u003c/strongu003ernLaserfiche UK Services LtdrnrnATTN: Data Protection OfficerrnUnit 15B Building 6,rnWatfordrnWD18 8YHrnUKrnrnu003cstrongu003eBy email:u003c/strongu003e u003ca href=u0022mailto:privacy@laserfiche.com?subject=Questions%20Regarding%20the%20Laserfiche%20Privacy%20Noticeu0022u003eprivacy@laserfiche.comu003c/au003e

u003ch6u003eCanadau003c/h6u003ernLaserfiche is committed to collecting, using, and disclosing personal data responsibly in accordance with applicable Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy law that may apply. We collect this information from you, through your interaction with the Laserfiche Site and/or Services, or from third parties as described in the u003ca href=u0022#disclosuresu0022u003e“How Laserfiche Uses and Discloses the Information We Collect”u003c/au003e section above.rnrnYou have the right to revoke consent previously given to us for the processing of your personal data. To revoke consent, write us at the email or postal address set out in the Contact Us section below (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain services related to that consent.rnrnYou may have the right to access your personal information, ask questions of us or lodge a complaint. Any of these can also be done using the u003ca href=u0022#contactusu0022u003eContact Usu003c/au003e section belowrnu003ch6u003eHong Kongu003c/h6u003ernLaserfiche is committed to collecting, using, and disclosing personal information responsibly in accordance with applicable Hong Kong privacy regulations, including the Personal Data Privacy Ordinance.  This section applies if the data controller of your personal data is Laserfiche International Limited, which is established in Hong Kong. We collect this information from you, through your interaction with the Laserfiche Site and/or Services, or from third parties. For more information about the personal information we collect, click u003ca href=u0022#informationu0022u003ehereu003c/au003e. We collect this information for the business and commercial purposes described in the u003ca href=u0022#disclosuresu0022u003e“How Laserfiche Uses and Discloses the Information We Collect”u003c/au003e section above. If you are a Hong Kong resident and have questions or wish to exercise your privacy rights, please refer to the u003ca href=u0022#contactusu0022u003eContact Usu003c/au003e section of this Notice.

u003cp class=u0022Normalu0022u003eLaserfiche may change this Notice from time to time, at Laserfiche’s sole discretion. When we update our Notice, we take appropriate measures to inform you, consistent with the significance of the changes we make. If the changes are material, we will notify you or offer you a choice if and to the extent this is required by applicable data protection laws. You can see when this Notice was last updated by checking the “effective” date displayed at the top of this Notice. Laserfiche recommends that you review this Notice regularly for any revisions. Your continued use of the Site or Services after such revisions will constitute your acknowledgement of the amended Notice.u003c/pu003ernu0026nbsp;

u003cp class=u0022Normalu0022u003eIf you have any concerns or questions about the information provided in this Notice, or want to exercise your data protection rights, please contact us using the following details:u003c/pu003ernu003cstrongu003eBy mail:u003c/strongu003ernu003cp class=u0022address-indentu0022u003eCompulink Management Center, Inc. d/b/a LaserfichernATTN: Data Protection Officerrn3443 Long Beach Blvd.rnLong Beach, CA 90807rnUSAu003c/pu003ernu003cstrongu003eBy email: u003c/strongu003eprivacy@laserfiche.com