Product Updates

We’re always working to help you optimize processes and partner with you on your digital transformation journey. Get up to speed on all the Laserfiche updates and innovations.

What's New May 2026

Introducing Laserfiche AI Agents, Collections and More

  • Document & Records Management
  • Electronic Forms
  • Integrations
  • Read post

The latest Laserfiche release is headlined by Laserfiche AI Agents, your new virtual assistants that turn Smart Chat prompts into repository actions. Alongside this major AI milestone, we are introducing Collections for better personal organization, a brand-new Forms mobile app, updates to Import Agent and more.

Laserfiche AI Agents 

Meet Laserfiche AI Agents: your intelligent virtual assistants for handling tedious work. You provide the instructions, and Agents take action on your behalf.  

This initial release introduces directed agents, which allow users to use natural language prompts to delegate repository actions, such as organizing content and applying metadata.

Read the full Agents press release

To start using Agents, open Smart Chat, switch to Agent mode, and describe what you want the Agent to do. Agents understand your intent, break goals into steps, and make intelligent judgments when needed to turn your natural language requests into system actions. 

User interface for toggling between Ask mode and Agent mode when interacting with Laserfiche AI Agents.

What you can do with Agents

Some of the operations currently supported by Agents include: 

  • Moving or copying documents  
  • Creating folders or shortcuts 
  • Adding or removing tags and templates 
  • Renaming documents, folders, and shortcuts 
  • Adding entries to your starred documents or personal Collections

See the full list of supported actions in the product documentation. 

Built-in controls for secure Agent actions

Laserfiche AI Agents were designed with trust, security, and control in mind. 

Agents act as extensions of the user interacting with them and operate within that user’s existing permissions. For transparency, every operation is recorded in audit logs and attributed to the user who prompted the Agent. 

Before executing a request, the Agent provides a summary of the actions it plans to take, giving you the option to confirm or cancel, and allowing you to adjust your prompt if needed. 

Learn more about what you can do with Laserfiche AI. 


Collections 

Collections give users a flexible way to organize related documents together for easy access, without impacting the repository structure for the rest of their team.  

Repository folder structures are often designed around organizational security and governance needs, which may not always match how individual users need to access content in their day-to-day work. Similar to quick access views like Starred and Recent Documents, Collections function like personal virtual folders, allowing users to group documents they reference frequently without moving them in the folder tree. 

Collections are specific to each user, not visible to others in the repository, and can be created, renamed, and updated as needed. Users maintain full control over which entries belong in each Collection. 

Collections can also be referenced in interactions with Smart Chat and Agents, helping users provide Laserfiche AI with the right context more efficiently through a predefined set of documents.

Learn more about Collections. 


New Forms Mobile App

Work with Laserfiche Forms from anywhere with the new Laserfiche Forms mobile app, redesigned from the ground up with a modern, mobile-first experience. View and update your tasks, find and fill out forms, start new Forms processes, attach images directly from your mobile device, and more.

Available now on iOS, with Android coming soon. 


Other updates: 

New functionality in Import Agent: Improved support for ad-hoc batch and bulk operations with the ability to run profiles on demand. Additionally, stay on top of troubleshooting with new email digests that notify you of issues like expired passwords. 

Quick Fields & Quick Fields Agent: Enjoy a refreshed user interface and expanded OCR language support, including Vietnamese, Hebrew, Arabic, and Thai. 

January 2026 Cloud Updates

Smart Chat Response Streaming

Smart Chat now streams responses as they’re generated, delivering information to the user in digestible, continuous updates. Previously, responses appeared only after they were fully complete, creating a pause before the user saw any output. With streaming, users can observe Smart Chat processing their request in real time, resulting in a more interactive and engaging chat experience.

Learn more about what you can do with Laserfiche AI

Automate business processes and share data across hundreds of applications

Check Out The Laserfiche API Today

  • The Laserfiche API is now available to self-hosted and cloud customers. Check out what it can do in the developer center!
  • Use a set of RESTful web APIs to build custom integrations between the Laserfiche repository and other third-party applications. Get started today by accessing how-to-guides, open-source API libraries and interactive Swagger documentation.

Visit the Developer Center

New Partner-Submitted Solution Templates

Check out some of the latest solution templates from our partners that help you kickstart your Forms automation and records management: Discrimination Reporting Form and a NEOGOV integration.

Visit the Laserfiche Marketplace

Still on a self-hosted system? We've got you covered.

For the most recent updates to Laserfiche 12, checkout the product page. Alternatively, learn about migrating to a Cloud system.

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