For over twenty years, Laserfiche has invested heavily in the development of innovative ways to capture information as quickly and efficiently as possible, with patented photograph processing technology, lightweight Web interfaces and an iPhone app that extends the ability to capture content to the mobile devices that every employee brings into the field.

The Laserfiche Mobile™ iPhone app takes advantage of the iPhone’s touch screen, gesture recognition and high resolution interface to provide users with an immersive experience:

• Create and upload new content with the iPhone camera.
• Automatically crop, straighten and enhance captured information, with full text recognition.
• Copy, move, rename, download, e-mail, print or delete content.
• Browse for documents in a folder structure or search the entire repository.
• Participate in workflow automation processes by accessing metadata fields.

And as a part of the Laserfiche ECM system, Laserfiche Mobile provides an end-to-end solution that extends governance, risk and compliance standards all the way to mobile devices – distributing capture while maintaining auditability over all system interactions, even if they take place on a mobile device.

Collaboration isn’t always content-based, but most ECM systems don’t give you the means to manage collaboration that involves processes instead of documents.

Business process collaboration involves designing a solution around a process—not the other way around. It means delivering content through a process-centric interface and using technology to get the best out of the people involved in the process, instead of forcing them to get things done outside the system.

Laserfiche ECM is designed to facilitate communication and collaboration, help resolve conflict and automatically escalate issues as necessary. And even though all processes are powered and presented through Laserfiche, users don’t even know they’re using a content management system.

Laserfiche significantly changes the way content is captured, processed and classified. Laserfiche Quick Fields is the only production-level document capture and processing platform developed exclusively for a specific ECM system—which allows organizations to unite the document capture process with the document-driven business processes they’re seeking to automate.

With Laserfiche, regardless of how documents are captured—through dedicated or desktop scanners, networked printers, fax servers, ERP systems or online forms—a single, centralized system cleans up, processes, classifies and files all incoming content. More importantly, our innovative approach extends business process to the point of capture, makes information accessible immediately and audits interaction with information, regardless of where it is in the capture process.

Fundamentally, we believe the more content our customers capture, the more benefit they get from our software. To ensure your ability to work with your content—even content that isn’t stored in Laserfiche—we provide functionality that simply isn’t available with other ECM systems.

One thing that’s unique about Laserfiche is the way we utilize proprietary search technology developed exclusively for the system. The Laserfiche search engine was developed specifically for Laserfiche and provides the ability to find information based on document contents, metadata, location, relationship, system properties or any combination.

While developed for Laserfiche, our search engine provides federated search capabilities and can index other data stores, repositories and Websites. This capability allows organizations to utilize a single search provider that is highly optimized for the Laserfiche content repository, but that can also be tuned to provide accurate and relevant results from a variety of resources.

With records management capabilities built into the core architecture of the system, Laserfiche provides the ability to deploy a universal repository to manage the life cycle of all enterprise information assets, while providing the flexibility to offer each business unit a look and feel tailored to their unique needs.

Combined with the unique document capture and processing capabilities of Laserfiche Quick Fields, the system can be deployed in a way that automates the classification of incoming information while hiding the rigid structure of a formalized file plan from the average system user.

Laserfiche Rio was developed specifically to meet the needs of organizations who view ECM technology as a foundational component of their technical infrastructure. With bundled functionality, unlimited content servers and its own licensing server, the system provides you with unmatched deployment flexibility.

Named user licenses with significant volume discounts simplify the procurement process, eliminating long requisitions and making budgeting for an enterprise deployment much easier. And unlimited content servers provide support for virtualization, mirroring, test, development and other environments without the need to purchase additional software licenses—which puts you in complete control of system topology, high availability and recovery.

However you choose to deploy Laserfiche Rio, you’re empowered with an ECM infrastructure that’s designed to maintain momentum, minimize risk and ensure your final solution meets your needs.

Because managing information is intrinsic to GRC, Laserfiche provides a methodology for optimizing your ECM deployment with GRC in mind.

• Use Laserfiche as the universal point of control for information assets and the governor for complete information life cycle management. Laserfiche can interpret information context and apply rules for classifying and managing information without user intervention—a good way to automate records retention and disposition policies.
• Use Laserfiche as integrative middleware that connects to other software applications or components. Users can access Laserfiche directly or through any other application they work with. By design, middleware makes sharing information resources transparent to users and provides consistency, automation and security.
• Implement Laserfiche as a shared-service platform. This is particularly attractive to technology departments, as it enables them to develop business processes that can be repeated across the enterprise, allowing optimal resource efficiency, cost and service performance.

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In early days, content management was deployed to meet departmental needs in certain niches in the organization. Now, content management is recognized as an enterprise need: an infrastructure investment rather than a niche application. And if ECM functionality is offered to the enterprise, it makes sense to offer that functionality as a shared service—a way to cost-effectively meet the content management needs of large user bases with diverse requirements for various components of ECM functionality. Access to the ECM system is given to newly hired staff members in the same way they are given a computer, a phone and a system login.

With Laserfiche, defining a core set of functionality and standardizing on a comprehensive foundation facilitates tailored system expansion in the most efficient and cost-effective manner. Standardizing on Laserfiche allows IT departments to develop business processes that can be repeated across the enterprise, allowing optimal resource efficiency, cost and service performance. Laserfiche also takes advantage of existing Microsoft standard skill sets—and shared skill sets are as important as any technology offered as a shared service.

As an open platform, Laserfiche facilitates and encourages integration. Laserfiche is designed around an open architecture and utilizes non-proprietary file formats wherever possible to facilitate integration and the sharing of the information it manages with other systems.

The Laserfiche SDK, available to customers and integrators, is the same programming interface Laserfiche developers use to develop all client-facing applications, so it’s comprehensive in scope, well-tested in production environments and well-documented. The SDK includes COM, .NET and Java libraries, as well as an ADO.NET provider. To help our customers perform as much integration and customization as they prefer, we provide a great deal of educational resources including a library of sample projects, online training courses and hands-on labs taught by product developers at the annual Laserfiche Institute Conference.

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