Get ready to take the Laserfiche Gold Certification Assessment!
Prepare to validate your knowledge and skills on the fundamentals of Laserfiche.
Laserfiche’s most anticipated event of the year, Empower®, is here. For Laserfiche power users, it’s the primary source for community and professional growth. But you don’t have to wait for an annual stage to elevate your expertise.
Beyond the conference, we provide year-round, instructor-led virtual sessions designed to address your most pressing questions in real time. For those looking for high-level solutions, we are also hosting an exclusive, hands-on Gold Certification workshop at Laserfiche HQ this July.
From repository best practices and automated workflows, the training you need is ready when you are. Because Laserfiche is built for scale, and your skills should be, too.
Instructor-Led Training: Flexible, Expert-Guided Learning
If you prefer focused learning over large lecture halls, our Instructor-Led Training is the solution. These are hands-on, virtual workshops capped at 15 attendees to ensure direct, real-time access to Laserfiche specialists.
Train on Your Schedule: We release sessions quarterly, providing flexible access to professional development without the need for travel.
Invest in Productivity: For a minimal investment, you can trade hours of troubleshooting and manual work for minutes of execution. It’s a high-impact investment in your organization’s efficiency and your professional growth.
Go Beyond the Foundations: While Empower covers the highlights, our virtual sessions dive deep. From “Day 1” basics to advanced masterclasses, we cover the niche topics that turn customers into authorities.
Featured Topics:
- Automated Records Management: Modernize your compliance.
- Seamless Integrations: Connect your tech stack effortlessly.
- Laserfiche AI: Leverage next-gen tools to work smarter.
Go for Gold: Laserfiche Certification Workshop in Long Beach
Ready to become a certified expert? Join us for an exclusive Gold Certification prep session at our Long Beach headquarters. This intensive, three-day bootcamp is created to bridge the gap between “customer” and “authority,” providing the hands-on experience needed to dominate the Gold Certification assessment.
The Details
- When: July 28 – July 30, 2026 | 9 a.m. – 4 p.m.
- Where: Laserfiche HQ | 3443 Long Beach Blvd, Long Beach, CA 90807
- The HQ Experience: 1:1 specialist access, fully catered meals, and immersive on-site training.
Practical Knowledge to Drive Change
This isn’t just a study session—it’s an immersive workshop designed for immediate organizational impact. You’ll work alongside Laserfiche experts to gain the practical skills required to scale your business. Whether managing self-hosted systems or migrating to the cloud, you’ll walk away with a comprehensive command of foundational principles and complex automation.
Agenda at a Glance:
Day 1: Getting Started with Laserfiche and Capture Methods
Learn the fundamentals of repository navigation, document management, and strategic data intake.
Day 2: Repository Administration and Process Automation
Master the tools needed to architect secure repositories and automate business processes.
Day 3: Workflow and Exam Preparation
Design automated workflows and review common exam questions.
The All-In-One Certification Pathway
We’ve structured this session to maximize your budget. Your $900 registration covers the $800 assessment fee, effectively providing three days of face-to-face instruction for a marginal $100 investment.
Seating is limited to ensure an intimate learning environment. Secure your spot at HQ today.
Pick Your Pace. Own Your Expertise.
| Instructor-Led Training | Gold Certification | |
|---|---|---|
| The Goal | Master a specific skill now. | Lead your team as a credentialed expert. |
| The Experience | Virtual, intimate groups. | 3-Day Intensive at Laserfiche HQ. |
| Availability | Year-Round | July 28–30 |
| Investment | $100 – $400 | $900 (Includes exam fee) |
Spark Your Professional Evolution
Laserfiche mastery is more than a technical skill set; it is the catalyst for organizational scale. By elevating your proficiency, you shift from troubleshooting workflows to achieving measurable results. Whether you are automating complex processes or eliminating manual data entry, Laserfiche training and certifications cement your status as a strategic leader.
“Certification is the bridge between ‘making it work’ and ‘making it scale.’ We empower you to build systems that don’t just solve today’s problems but future-proof your entire organization.”
Nicole Moulton, Technical Training Manager
Fuel Your Career. Ignite Your Team.
Growth shouldn’t have an off-season. While Empower remains the premier event to gain insights and foster connection, true expertise is built in the deliberate, hands-on moments of learning that happen year-round.
Whether you choose our flexible virtual sessions or the intensive Gold Certification workshop at our Long Beach headquarters this July, you are doing more than just “taking a course.” You are gaining the high-level proficiency required to drive efficiency and scale your impact.
Become the authority your organization needs and supercharge your future with Laserfiche training.
New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural language.
LAS VEGAS, NEVADA, April 28, 2026 — Today at the Laserfiche Empower conference — the premier event for intelligent content management —Laserfiche announced the release of AI Agents. With simple, natural language prompts, these virtual assistants perform complex, multi-step tasks and work within the framework of Laserfiche’s robust security and compliance controls, transforming how you interact with your organization’s information.
Laserfiche AI Agents leverage advanced generative AI reasoning models to perform tasks that bridge the gap between building workflows and time-consuming manual effort. They can take actions based on document data and execute bulk changes from natural language user instructions.
“The introduction of AI Agents to content management signals a shift in how we handle the information lifecycle,” said Karl Chan, CEO of Laserfiche. “We are moving beyond manual processes by offloading mundane work to Agents that operate within a governance framework. We are enabling organizations to modernize operations while keeping compliance at the forefront.”
To celebrate the launch of Laserfiche AI Agents at Empower, Agents are available exclusively for all conference attendees who use Laserfiche Cloud and their organizations. Agents will be generally available for users of Laserfiche Cloud on May 7, 2026.
Introducing Laserfiche AI Agents
Accessible through Smart Chat — an intuitive AI-powered chat interface in the Laserfiche repository — Agents inherit the specific permissions and access restrictions of the initiating user. This upholds Laserfiche’s rigorous security and governance standards, enabling teams and users of all technical levels to save time and scale output by safely automating their own solutions.
By combining AI-powered content analysis with intelligent Agents, organizations can identify conditions in their documents and take impactful actions across departments, including:
- Legal: Surface inconsistencies in contracts — such as missing or conflicting metadata — and route them for legal review.
- Human resources: Identify demographic information in personnel records and move those documents to folders with different security settings.
- Accounts Payable: Identify overdue invoices and route them for follow-up and resolution.
Users across industries can use Agents to reduce the burden on IT resources and process designers. Some common industry use cases include:
- Government: Accelerate public records requests by flagging documents that may require exemption or legal review and routing them to the appropriate teams.
- Education: Identify documents containing PII and apply security tags to protect sensitive information.
- Financial services: Support internal data handling policies by identifying compliance signals and routing exemptions for review.
- Manufacturing: Flag quality-related issues in inspection reports and identify incidents for investigation and resolution.
Transform Records Management with AI Agents and Search
With their ability to intelligently filter content from across the repository and take context-aware actions, Laserfiche AI Agents will also reshape how users search for and organize information.
“In the future, the ‘where’ of document storage is not going to be as important as it used to be,” said Justin Pava, Laserfiche chief product evangelist. “With automatically-extracted metadata, AI-assisted search and the autonomous capabilities of Laserfiche AI Agents, you won’t have to spend time organizing data, you will be able to simply act on it.”
Upon launch, users will be able to direct Agents to perform one-time actions from within Smart Chat. Subsequent updates will expand Agents’ capabilities to include running repeated processes on-demand, embedding Agents in business processes, and enabling Agents to run in the background, monitoring the system for the specified conditions and then completing tasks ambiently while your team works on other high-priority projects.
For More Information
- To learn more about Laserfiche AI Agents, visit laserfiche.com/ai.
- See how real-world automation scenarios for Laserfiche AI Agents by registering for the webinar.
About Laserfiche
Laserfiche is the leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Join us in Olympia, WA for real-world insights. Get the most from Laserfiche across your organization.
The Laserfiche Run Smarter® Awards celebrate the visionaries and trailblazers who are redefining the possible, using Laserfiche to dismantle operational silos and catalyze a new era of enterprise-wide productivity. These winners are enhancing productivity, reimagining processes and improving lives with Laserfiche technology.
From municipal governments slashing process times by 92% to retail giants unlocking data from millions of invoices, the 2026 winners represent the gold standard of operational excellence. These organizations are reimagining what’s possible when technology and human ingenuity collide. Here is how this year’s elite class of innovators is redefining the way the world works:
Nien-Ling Wacker Visionary of the Year:
Doug Haubert, City Prosecutor, Long Beach City Prosecutor’s Office
Doug Haubert has provided visionary leadership for the Long Beach City Prosecutor’s Office through championing the GUIDES program (Government User Integrated Diversion Enhancement System). By using Laserfiche to turn siloed records into real-time, actionable intelligence, Haubert supports Long Beach officers in addressing complex social issues — from gang violence to mental health — with unprecedented precision and empathy. This digital ecosystem fosters seamless collaboration between law enforcement and service providers, shifting the focus from arrests to high-impact intervention. The result has been a measurable reduction in crime, faster access to critical social services, and a strengthened foundation of community trust.
Digital Transformation Leader of the Year:
Young Lee, Information Systems Analyst, City of Camarillo, California
Under Young Lee’s leadership, the City of Camarillo transformed a daunting year-end HR and payroll marathon into a sprint. By fostering cross-departmental collaboration and launching a citywide workflow initiative, Lee’s upgraded automated workflow slashed processing time from 50 hours to just four — a staggering 92% increase in efficiency. This digital overhaul didn’t just eliminate administrative bottlenecks; it created higher accuracy and empowered staff to trade manual data entry for community impact. Lee proves that with the right workflow, administrative burdens vanish, delivering a clear ROI and better citizen service.
Laserfiche Champion of the Year:
Priya Karthick, Enterprise IT Technologist, Texas A&M Technology Services
As a dedicated Laserfiche Champion, Priya Karthick has moved beyond simple implementation to true advocacy, mentoring peers and spearheading enterprise-wide Laserfiche initiatives that redefine the higher education experience. From automating complex onboarding processes to founding vibrant user groups, Karthick’s work ensures that hiring managers and new employees alike benefit from a seamless, digital-first environment. Her commitment to knowledge-sharing and community building has turned Texas A&M into a beacon of efficiency, proving that digital transformation is most powerful when it’s collaborative.
Best Program ROI:
Choctaw Nation IT Tribal Solutions
The Choctaw Nation is redefining how a tribal government serves its people. Since 2017, the organization has automated 111 distinct programs, turning what was once a months-long application process for tuition and emergency aid into a streamlined experience taking under two weeks. The impact is staggering: an 87% drop in incomplete submissions and over 107,000 staff hours reclaimed in a single year — a productivity boost valued at $3.76 million. By eliminating manual bottlenecks and saving $250,000 annually in administrative costs, the Choctaw Nation is proving that digital maturity isn’t just about efficiency; it’s about providing faster, more reliable support to every tribal member.
Watch the full interview with the Choctaw Nation’s Todd Hughes
Change Maker of the Year:
Palo Alto Unified School District Information Services
The Palo Alto Unified School District (PAUSD) turned a cloud migration into a complete operational rebirth. Through “Implementation 2.0,” the district upgrated to Laserfiche Cloud, choosing to rebuild critical business processes from the ground up rather than simply digitizing old habits.
By mastering APIs and modern data connectors, PAUSD successfully integrated Laserfiche with its student information system, automating everything from substitute teacher provisioning to enrollment. This shift has transitioned the IT team from “infrastructure maintenance” to strategic innovation partners. Through this effort, the team has affected profound cultural change where departments across fiscal, HR, and student services now collaborate to eliminate manual data entry and prioritize student success.
See how PAUSD focuses on student success with tech-driven solutions.
Laserfiche Program of the Year, U.S./Canada:
Kansas State University
The team at Kansas State University aims to set the standard for inspiring learning and engagement for their over 21,000 students. Laserfiche has supported that mission by transforming student services through intelligent automation. By automating a process for academic program changes, the university now processes 85% of requests in under a day, and has reclaimed over 49,000 staff hours. This transformation not only enhances student experience but also strengthens operational efficiency and responsiveness.
Laserfiche Program of the Year, EMEA:
Albany Trustee Company Limited
Guernsey-based Albany Trustee turned its “Project Paperless” into a blueprint for modern fiduciary services. By embedding Laserfiche into the heart of operations, the firm transitioned from static spreadsheets to real-time visibility, ensuring that data integrity and compliance are built directly into their daily workflows. The results go beyond simple time savings; the organization has achieved structured AI adoption, driving higher accuracy in document creation and process analytics. By automating repetitive filing, Albany Trustee has empowered its team to focus on high-value client service. This transformation goes beyond streamlined operations and has sparked a culture of innovation where staff are digitally confident and actively seeking the next technological frontier.
Laserfiche Team of the Year:
City of Tucson Department Applications Team
The City of Tucson transformed digital compliance into a community asset. Facing upcoming federal requirements, the city’s Laserfiche team proactively overhauled 335 public-facing production forms to support full accessibility and ADA compliance, bridging a critical gap in resident services. Through rigorous research and a structured deployment strategy, the city eliminated screen reader errors and improved usability for all residents — all without additional software investments or vendor intervention. This initiative set a new standard for inclusive governance. By prioritizing dignity and access, Tucson has ensured that every citizen can navigate city services with ease and confidence.
To hear more Laserfiche success stories, register for Empower today.