Last updated: July 2026. This notice is also available in Spanish and French. The previous version of this statement can be viewed here.
This Cookie Statement explains how Laserfiche (“Laserfiche”, “we”, “us”, and “our”) use cookies and similar technologies to recognize you when you visit, interact with or use any of our websites (such as https://www.laserfiche.com, https://empower.laserfiche.com, https://answers.laserfiche.com, https://support.laserfiche.com, https://jobs.laserfiche.com), online advertisements or marketing communications (collectively for the purposes of this Cookie Statement, the “Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an online service. Cookies are widely used by organizations in order to make their websites or services work, or to function more efficiently, as well as to provide reporting information.
Cookies set by the website or service provider (in this case, Laserfiche) are called ‘first party cookies’. Cookies set by parties other than the website or service provider are called ‘third party cookies’. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize an individual’s computer both when they visit the website or use the service in question and also when they visit certain other websites.
Cookies that expire at the end of a browser session (normally when you exit your browser) are called ‘session cookies’. Session cookies allow us to recognize and link your actions during a browsing session. Cookies that can be stored for longer are called ‘persistent cookies’ and can be used to allow your preferences or actions across the Website (or across different websites) to be remembered.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use these different types of cookies and other tracking technologies for the following purposes:
Essential Cookies
These cookies are strictly necessary and are used to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Analytics and Customization Cookies
These cookies collect information that is used to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Performance and Functionality Cookies
These cookies are used to enhance the performance and functionality of our Website but are non-essential to its use. Without these cookies, certain functionality may become unavailable.
Advertising Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases, allow third parties to serve you more personalized or targeted advertising through our Websites based on your interests.
Cookies are not the only way to recognize or track visitors to our Website, users of our Services, and recipients of our emails. We may use other tracking technologies similar to cookies such as web beacons (sometimes called “tracking pixels” or “clear gifs”), or JavaScript (placed within the code of our Website, which activate when you request an HTML page with JavaScript in it).
Web beacons or pixels are small graphic images that contain a unique identifier that enable your device to be recognized. Like cookies, pixels may enable us to recognize when someone has visited our Website, used our Services, clicked certain links, or opened an email that we have sent them. These technologies allow us for example: to monitor the traffic patterns of users from one page within our Website to another; to deliver or communicate with cookies; to understand whether you have come to our Website from an online advertisement displayed on a third-party website; to improve our Website’s performance; and to measure and analyze the success of our email marketing campaigns by measuring open rates, click rates, and unique opens of our emails.
As described in the section above, third parties may deploy cookies on our Websites to serve you more personalized or targeted advertising based on your interests and according to your preferences. These cookies or other similar tracking technologies collect certain information (e.g. IP addresses, device IDs) about your visits to our Website and other websites, which in turn allow third parties to serve you more relevant or targeted advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The use of such advertising cookies may be considered a “sale” or a “share” of personal information under certain data privacy laws. For further information on how you may opt out from such cookies, please see the “How can I control and opt out from certain cookies?” section below.
You can control which cookies are deployed on our website by clicking on Cookie Settings in our cookie pop-up banner, and configuring your cookie preferences there. Additionally, you can configure your web browser controls to accept or reject certain cookies. If you choose to reject cookies, you may still use our Website, however, please note that some functionality of the Website and your access to some areas of our Website may be restricted as a result. As the means by which you can configure cookies through your web browser controls varies from browser-to-browser, you should visit your browser’s help menu for more information.
As described above, the use of cookies or other similar tracking technologies which collect certain information (e.g. IP addresses, device IDs) and disclosure such information to third parties for interest-based or targeted advertising may be considered a “sale” or a “share” of personal information under certain US data privacy laws. To the extent that such practice constitutes a “sale” or “share” of personal information under certain data privacy laws, you have the right to opt out of such “sale” or “share” of personal information at any time by visiting our cookies management consent module here.
Also as described above, we use tracking pixels (some of which are provided by separate entities) in our emails to measure and analyze your engagement with those emails. If you are a recipient of our emails in France or Italy, we will seek your opt-in consent to send you emails that contain tracking pixels for non-exempt purposes. Recipients of our emails that contain tracking pixels may disable email tracking at any time by turning off automatic image loading in the emails you receive from us, or by unsubscribing from our emails altogether.
In addition, if you have enabled privacy controls on your browser (such as a plugin), we will treat that as a valid request to opt-out. Please note that if you opt out of advertising cookies, we will not be able to offer you personalized ads and will not make available your personal information to any third parties for purposes of third party ad tracking. This will affect our ability to personalize ads according to your preferences.
Please also note that some third parties we work with offer their own opt-out tools related to information collected through cookies and pixels. To opt out of your information being used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. We are not responsible for the effectiveness of their tools. In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit https://www.aboutads.info/choices/ or https://www.youronlinechoices.com.
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Statement indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please email us at privacy@laserfiche.com.