New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural language.
LAS VEGAS, NEVADA, April 28, 2026 — Today at the Laserfiche Empower conference — the premier event for intelligent content management —Laserfiche announced the release of AI Agents. With simple, natural language prompts, these virtual assistants perform complex, multi-step tasks and work within the framework of Laserfiche’s robust security and compliance controls, transforming how you interact with your organization’s information.
Laserfiche AI Agents leverage advanced generative AI reasoning models to perform tasks that bridge the gap between building workflows and time-consuming manual effort. They can take actions based on document data and execute bulk changes from natural language user instructions.
“The introduction of AI Agents to content management signals a shift in how we handle the information lifecycle,” said Karl Chan, CEO of Laserfiche. “We are moving beyond manual processes by offloading mundane work to Agents that operate within a governance framework. We are enabling organizations to modernize operations while keeping compliance at the forefront.”
To celebrate the launch of Laserfiche AI Agents at Empower, Agents are available exclusively for all conference attendees who use Laserfiche Cloud and their organizations. Agents will be generally available for users of Laserfiche Cloud on May 7, 2026.
Accessible through Smart Chat — an intuitive AI-powered chat interface in the Laserfiche repository — Agents inherit the specific permissions and access restrictions of the initiating user. This upholds Laserfiche’s rigorous security and governance standards, enabling teams and users of all technical levels to save time and scale output by safely automating their own solutions.
By combining AI-powered content analysis with intelligent Agents, organizations can identify conditions in their documents and take impactful actions across departments, including:
Users across industries can use Agents to reduce the burden on IT resources and process designers. Some common industry use cases include:
With their ability to intelligently filter content from across the repository and take context-aware actions, Laserfiche AI Agents will also reshape how users search for and organize information.
“In the future, the ‘where’ of document storage is not going to be as important as it used to be,” said Justin Pava, Laserfiche chief product evangelist. “With automatically-extracted metadata, AI-assisted search and the autonomous capabilities of Laserfiche AI Agents, you won’t have to spend time organizing data, you will be able to simply act on it.”
Upon launch, users will be able to direct Agents to perform one-time actions from within Smart Chat. Subsequent updates will expand Agents’ capabilities to include running repeated processes on-demand, embedding Agents in business processes, and enabling Agents to run in the background, monitoring the system for the specified conditions and then completing tasks ambiently while your team works on other high-priority projects.
About Laserfiche
Laserfiche is the leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
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The Laserfiche Run Smarter® Awards celebrate the visionaries and trailblazers who are redefining the possible, using Laserfiche to dismantle operational silos and catalyze a new era of enterprise-wide productivity. These winners are enhancing productivity, reimagining processes and improving lives with Laserfiche technology.
From municipal governments slashing process times by 92% to retail giants unlocking data from millions of invoices, the 2026 winners represent the gold standard of operational excellence. These organizations are reimagining what’s possible when technology and human ingenuity collide. Here is how this year’s elite class of innovators is redefining the way the world works:

Doug Haubert has provided visionary leadership for the Long Beach City Prosecutor’s Office through championing the GUIDES program (Government User Integrated Diversion Enhancement System). By using Laserfiche to turn siloed records into real-time, actionable intelligence, Haubert supports Long Beach officers in addressing complex social issues — from gang violence to mental health — with unprecedented precision and empathy. This digital ecosystem fosters seamless collaboration between law enforcement and service providers, shifting the focus from arrests to high-impact intervention. The result has been a measurable reduction in crime, faster access to critical social services, and a strengthened foundation of community trust.

Under Young Lee’s leadership, the City of Camarillo transformed a daunting year-end HR and payroll marathon into a sprint. By fostering cross-departmental collaboration and launching a citywide workflow initiative, Lee’s upgraded automated workflow slashed processing time from 50 hours to just four — a staggering 92% increase in efficiency. This digital overhaul didn’t just eliminate administrative bottlenecks; it created higher accuracy and empowered staff to trade manual data entry for community impact. Lee proves that with the right workflow, administrative burdens vanish, delivering a clear ROI and better citizen service.

As a dedicated Laserfiche Champion, Priya Karthick has moved beyond simple implementation to true advocacy, mentoring peers and spearheading enterprise-wide Laserfiche initiatives that redefine the higher education experience. From automating complex onboarding processes to founding vibrant user groups, Karthick’s work ensures that hiring managers and new employees alike benefit from a seamless, digital-first environment. Her commitment to knowledge-sharing and community building has turned Texas A&M into a beacon of efficiency, proving that digital transformation is most powerful when it’s collaborative.

The Choctaw Nation is redefining how a tribal government serves its people. Since 2017, the organization has automated 111 distinct programs, turning what was once a months-long application process for tuition and emergency aid into a streamlined experience taking under two weeks. The impact is staggering: an 87% drop in incomplete submissions and over 107,000 staff hours reclaimed in a single year — a productivity boost valued at $3.76 million. By eliminating manual bottlenecks and saving $250,000 annually in administrative costs, the Choctaw Nation is proving that digital maturity isn’t just about efficiency; it’s about providing faster, more reliable support to every tribal member.
Watch the full interview with the Choctaw Nation’s Todd Hughes

The Palo Alto Unified School District (PAUSD) turned a cloud migration into a complete operational rebirth. Through “Implementation 2.0,” the district upgrated to Laserfiche Cloud, choosing to rebuild critical business processes from the ground up rather than simply digitizing old habits.
By mastering APIs and modern data connectors, PAUSD successfully integrated Laserfiche with its student information system, automating everything from substitute teacher provisioning to enrollment. This shift has transitioned the IT team from “infrastructure maintenance” to strategic innovation partners. Through this effort, the team has affected profound cultural change where departments across fiscal, HR, and student services now collaborate to eliminate manual data entry and prioritize student success.
See how PAUSD focuses on student success with tech-driven solutions.

The team at Kansas State University aims to set the standard for inspiring learning and engagement for their over 21,000 students. Laserfiche has supported that mission by transforming student services through intelligent automation. By automating a process for academic program changes, the university now processes 85% of requests in under a day, and has reclaimed over 49,000 staff hours. This transformation not only enhances student experience but also strengthens operational efficiency and responsiveness.

Guernsey-based Albany Trustee turned its “Project Paperless” into a blueprint for modern fiduciary services. By embedding Laserfiche into the heart of operations, the firm transitioned from static spreadsheets to real-time visibility, ensuring that data integrity and compliance are built directly into their daily workflows. The results go beyond simple time savings; the organization has achieved structured AI adoption, driving higher accuracy in document creation and process analytics. By automating repetitive filing, Albany Trustee has empowered its team to focus on high-value client service. This transformation goes beyond streamlined operations and has sparked a culture of innovation where staff are digitally confident and actively seeking the next technological frontier.

The City of Tucson transformed digital compliance into a community asset. Facing upcoming federal requirements, the city’s Laserfiche team proactively overhauled 335 public-facing production forms to support full accessibility and ADA compliance, bridging a critical gap in resident services. Through rigorous research and a structured deployment strategy, the city eliminated screen reader errors and improved usability for all residents — all without additional software investments or vendor intervention. This initiative set a new standard for inclusive governance. By prioritizing dignity and access, Tucson has ensured that every citizen can navigate city services with ease and confidence.
To hear more Laserfiche success stories, register for Empower today.
LONG BEACH, CALIFORNIA, March 18, 2026 — Laserfiche — the leading SaaS provider of intelligent content management — today announced the winners of the 2026 Laserfiche Run Smarter® Awards.
These awards celebrate the visionaries and trailblazers who are redefining the possible, using Laserfiche to dismantle operational silos and catalyze a new era of enterprise-wide productivity. From a large city reimagining criminal justice to a financial services firm’s innovative use of AI to enable smarter service delivery: The winners enhance productivity, reimagine processes and improve lives with Laserfiche technology.
“The true power of Laserfiche has always been in how it unlocks value — whether that is through delivering actionable intelligence, cost savings, or reclaimed time to put toward new innovation,” said Karl Chan, CEO of Laserfiche. “This year’s honorees are at the forefront of information management technology, with many of them leveraging cloud and AI technology to modernize processes and achieve business transformation.”
Congratulations to the 2026 Run Smarter Award winners:
Learn more about the Laserfiche Run Smarter Award winners here.
Laserfiche will celebrate the winners during the 2026 Empower conference. Click here to register for the conference.
About Laserfiche
Laserfiche is the leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia.