From Paper to Process How Cal Baptist University Scaled Automation

Wednesday, May 27, 2026 from 11am–12pm

Join leaders from California Baptist University (CBU) for an inside look at how a small automation pilot in the registrar’s office grew into more than 90 automated processes supporting teams across campus. In this case study session, CBU leaders will share how cross-department collaboration helped modernize student record management, improve accountability, and deliver faster service to students and faculty. Our speakers will discuss how they aligned teams, scaled adoption, and created a culture of continuous improvement around process automation.