Simplify Government Operations with AI-Powered Automation
Spend less time on paperwork and more time serving your community with Laserfiche AI.
Is your staff buried in paperwork and repetitive tasks? State and local governments are already using AI-powered automation to work faster and refocus staff time on improving citizen services. In fact, AI ranks #2 on NASCIO’s 2025 CIO priorities, right after cybersecurity.
53% of state CIOs surveyed by NASCIO say Gen AI will emerge as the most impactful GovTech area over the next 3 to 5 years.
How AI-Powered Automation Improves Government Operations
Here’s how Laserfiche AI-powered automation can benefit your agency:
- Speed up licensing and permitting. Cut processing time and errors by automatically moving a digital permit application or license renewal through review steps. AI handles notifications and updates records, so your staff doesn’t have to.
- Capture data instantly. Stop wasting hours every day manually entering records and correspondence. Scan all incoming documents in any format – such as emails, PDFs, handwritten forms. Extract and categorize key information in seconds with Laserfiche’s Intelligent Data Capture.
- Make faster, informed decisions. Spend less time reading and more time acting. Help your team to make quick, accurate decisions and keep operations moving smoothly. Summarize long documents and highlighting key details with Laserfiche AI.
- Improve citizen communication. Give citizens instant answers with AI chatbots that guide applications, help to fill out forms, and provide support 24/7. Fewer calls to your office mean more time for your team to focus on high-impact work.
- Predict and prevent operational issues. Don’t wait for disruptions. Identify service demands and flag anomalies before they become costly problems. Analyze workflow data with Laserfiche AI to anticipate infrastructure maintenance needs or spot trends in 311 requests to improve city planning.
Reduce Wage Claim Processing Time by 70% with Digitization
The Arkansas Department of Labor reduced wage claim processing time from 120 days to just 36, significantly improving efficiency and service delivery. With Laserfiche, the department digitized workflows, allowing inspectors to quickly track and update claims, saving costs and providing faster service to constituents.
“Not only is Laserfiche effective within the agency, but it means so much to the person waiting on that check. To be able to get it 70 or 90 days sooner is so important to them.” – Ken Anderson, Senior Software Analyst, Arkansas Department of Labor
What would faster processing mean to citizens who rely on your services? To learn how ECM can help your organization speed up processes and deliver faster services to citizens who depend on you, as well as how to find the right platform for your organization, download our ebook, the ECM + AI Buyer’s Guide.
Laserfiche Series: Your Guide to Upgrade State and Local Government Service Technology
Learn how government agencies like yours are making operations faster, more secure and efficient with Laserfiche.