Our Commitment

At Laserfiche, we have embraced a culture of privacy, which includes embedding privacy-by-design in our engineering efforts, and have implemented controls and policies throughout our organization. Laserfiche is a B2B company based in California. The State of California has passed strict, broad privacy regulation through the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) while the General Data Protection Regulation (GDPR) leads the European Union’s privacy efforts. Many other countries, states and territories have implemented privacy regulations as well. Laserfiche endeavors to continually adapt and adhere to ever-evolving regulations that apply to its business.

Operational Privacy

Operationally, we strive to keep our stakeholders’ data secure and retain only information we collect from you where we have an ongoing legitimate business need to do so, like providing you with a service you have requested, or to comply with applicable legal, tax or accounting  requirements.

Privacy Training

At Laserfiche, all employees are required to complete annual privacy training which covers applicable privacy regulations and best data handling practices.

Laserfiche Documentation

In addition to what we communicate in our Privacy Notice, our Cloud Subscription Agreement with accompanying Data Processing Addendum specific to the Laserfiche Cloud platform addresses data privacy regulations including GDPR, CCPA and PIPEDA.

Information We Collect

We collect information that you provide directly to us only for legitimate business purposes. For example, when you manage your user profile, participate in interactive features (such as the Contact Us page), request newsletters or other marketing communications, request customer support, enter login information, or otherwise communicate with us. To learn more visit the “Information We Collect” section of the Privacy Notice.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To learn more, visit the “How Laserfiche Uses and Shares the Information We Collect” section of the Privacy Notice.

International Transfers

For personal data transferred from the United Kingdom, the European Union and Switzerland, we will provide appropriate safeguards, such as through use of standard contractual clauses and compliance with EU-U.S. and Swiss-U.S. Privacy Shield requirements. To learn more, visit the “International Transfers” section of the Privacy Notice.

To read our complete Privacy Notice, visit our Privacy Notice page.

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.