Laserfiche Channel Leadership Recognized as 2021 CRN® Channel Chiefs

3 min read

LONG BEACH, CALIFORNIA, Feb. 8, 2021 – Laserfiche — the leading SaaS provider of intelligent content management and business process automation — announced today that CRN®, a brand of The Channel Company, has named three Laserfiche channel leaders to its 2021 list of Channel Chiefs: Taylor Grosso, director of channel sales; Alan Chan, director of presales and technical training; and Esther Chow, director of sales operations and customer success. The prestigious CRN® Channel Chiefs list, released annually, recognizes leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation and growth.

“As organizations navigate major operational interruptions such as COVID-19, Laserfiche — in particular, Laserfiche Cloud — has helped improve enterprise-wide agility, innovation and security,” said Senior Vice President of Sales Hedy Belttary. “Alan, Esther and Taylor provide valuable expertise and support to our community of solution providers. With their leadership, Laserfiche Solution Providers are empowered to guide customers through implementing solutions and become future-ready organizations. Congratulations!”

Grosso manages Laserfiche’s internal channel sales team, focusing on channel growth and providing solution providers with the necessary support to develop, manage and maximize sales opportunities. He has developed a sales model that emphasizes robust educational opportunities, training and support for channel partners.

Responsible for all of Laserfiche’s presales and technical training teams across the globe, Chan leverages his extensive knowledge of the Laserfiche platform to provide internal support to different Laserfiche teams across regions and to external partners. He is focused on providing the most effective technical resources to support Laserfiche’s growing channel and user community.

Chow fosters productive relationships with solution providers, ensuring they have access to standardized processes, policies, tools and training needed to drive channel success and provide the best solutions and services to customers. With an acute understanding of channel needs, she remains focused on process improvement, and how IT infrastructure, systems and policies play a role in sales success.

The 2021 Channel Chiefs are prominent leaders who have influenced the IT channel with cutting-edge strategies, programs and partnerships. All honorees are selected by CRN’s editorial staff based on their dedication, industry prestige, and exceptional accomplishments as channel advocates.

“CRN’s 2021 Channel Chiefs list includes the industry’s biggest channel evangelists, a group of individuals who work tirelessly on behalf of their partners and drive growth through the development of strong partner programs and innovative business strategies that help bring business-critical solutions to market,” said Blaine Raddon, CEO of The Channel Company. “The Channel Company is proud to recognize these channel influencers and looks forward to following their continued success.”

CRN’s 2021 Channel Chiefs list will be featured in the February 2021 issue of CRN® Magazine and online at

To learn more about the Laserfiche Solution Provider program, visit

About Laserfiche

Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform accelerates how business gets done, enabling leaders to focus on growth across the enterprise.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, healthcare and manufacturing—use Laserfiche to boost productivity, scale their business and deliver digital-first customer experiences.

Laserfiche employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

Follow The Channel Company: Twitter, LinkedIn, and Facebook.

© 2021. CRN is a registered trademark of The Channel Company, LLC.  All rights reserved.

The Channel Company Contact:

Jennifer Hogan

The Channel Company

Connect with Laserfiche:

Featured News

Healthcare Leaders Cite Automation, Worker Burnout as Top Drivers of Technology Integrations, MGMA and Laserfiche Study Finds
November 28, 2023 Learn More
Laserfiche Achieves ISO/IEC 27001:2022 Certification for its Information Security Management System
September 26, 2023 Learn More
Laserfiche Wins Eighth Industry Award in Document Management Category
September 8, 2023 Learn More
Laserfiche Customers Have Spoken: Laserfiche is a 2023 Gartner® Peer Insights™ Customers’ Choice for Content Services Platforms
July 13, 2023 Learn More
Solution Templates and No-Code Tools Earn Laserfiche Top Overall Ranking in Nucleus Research Content Services and Collaboration Value Matrix 2023
July 11, 2023 Learn More

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we're here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.