Laserfiche Named a Challenger in 2018 Gartner Magic Quadrant for Content Services Platforms

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Laserfiche, a leading provider of enterprise content management (ECM) and business process automation solutions, was named a Challenger in the Gartner Magic Quadrant for Content Services Platforms. Laserfiche was evaluated as one of 18 vendors in the market, and was recognized based on its completeness of vision and ability to execute.

This is the second year Gartner has published the Magic Quadrant for Content Services Platforms. The report represents an evolution of the Gartner Magic Quadrant for Enterprise Content Management, which recognized Laserfiche for eight consecutive years.

“Laserfiche eliminates labor-intensive, manual processes to create environments that foster productivity and innovation,” said Chris Wacker, CEO of Laserfiche. “We are committed to our customers’ success as a strategic partner in their digital initiatives. Our solutions inspire organizations and accelerate how business gets done at every phase of the digital transformation journey.”

In the newly defined CSP market, Laserfiche offers a product suite of content services available on-premises or as a SaaS offering. Laserfiche products include forms, document management, workflow rules management, content collaboration, dashboard analytics, records management and audit trail.

“Here at Heifer, we need innovative systems to monitor our impact, as we work with local farmers around the world to end hunger and poverty,” said Bob Bloom, Executive Vice President and Chief Financial Officer at Heifer International. “Laserfiche has helped transform our organization by optimizing workflows and managing content for HR processes and legal records—along with field project design, development and reporting. This helps meet our commitments to farming families to work together to build sustainable businesses that generate living incomes.”

“We’re excited to partner with Heifer in achieving their mission. Our relentless focus on customer needs and dedication to continuous innovation is what we believe positions Laserfiche as a Challenger,” said Thomas Phelps IV, Vice President of Corporate Strategy and CIO of Laserfiche. “On Gartner Peer Insights1, customers give Laserfiche a 4.7 average rating (out of 5.0) for the ‘Quality of Technical Support’ and ‘Product Capabilities’ categories in the Content Services Platform market (as of Oct. 26, 2018).”

To learn more about Laserfiche and the content services platforms market, download a complimentary copy of the 2018 Gartner Magic Quadrant for Content Services Platforms here.

Gartner Disclaimers

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

About Laserfiche

Laserfiche is a leading global provider of enterprise content management software empowering organizations to take control of information and business processes.

With intuitive on-premises and cloud solutions for document management and process automation, Laserfiche improves productivity, efficiency and strategic decision-making for organizations looking to transform into a digital workplace.

For more than three decades, Laserfiche has fostered an active user community that shares ideas and inspires solutions. To learn more, visit

Laserfiche®, Run Smarter® and Compulink® are registered trademarks of Compulink Management Center, Inc.

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