Laserfiche Named as a Visionary in 2021 Gartner® Magic Quadrant™ for Content Services Platforms

3 min read

Long Beach, California, Oct. 21, 2021 — Laserfiche — the leading SaaS provider of intelligent content management and business process automation — was named as a Visionary in the 2021 Gartner® Magic Quadrant™  for Content Services Platforms. Laserfiche was evaluated as one of 18 vendors in the market, and was recognized based on its completeness of vision and ability to execute.

“Today’s most successful digital transformation strategies focus heavily on content-centric process automation and increasing access to critical information, which our products help organizations achieve,” said Chris Wacker, CEO of Laserfiche. “Laserfiche remains committed to providing the connected, intuitive digital experiences that organizations need, and employees and customers expect.”

According to Gartner, “Visionaries, like Leaders, present modern, innovative and often highly differentiated offerings. They typically have broad applicability across several industries and geographies. Visionaries are suitable for organizations looking to modernize and transform. They can tackle familiar problems in new ways.”

The Laserfiche product suite — including e-forms, document management, workflow rules management, content collaboration, dashboard analytics, records management and robotic process automation (RPA) — is available as a SaaS or self-hosted system. Laserfiche’s platform provides organizations with capabilities to:

  • Rapidly automate business processes at scale with intuitive, no-code interfaces that include RPA, automatic content classification and machine learning-based Smart Invoice Capture
  • Jump-start deployments with prebuilt industry templates, including electronic forms and workflows
  • Integrate content workflows with business applications using secure APIs
  • Deploy a hybrid architecture to support both cloud and on-premises business applications
  • Provide content- and process-driven insights with analytics
  • Enable business innovation securely with a multi-tenant SaaS platform, providing information governance, enterprise security and robust records management

“The City of Los Angeles embraces technology and innovation to transform our services to residents and businesses, even being recognized by the Center for Digital Government as a top digital city in the U.S.,” said Ted Ross, CIO of the City of Los Angeles. “Key to our digital strategy are visionary partners, like Laserfiche, who are committed to innovation and can provide robust tools for digital transformation that elevate the user experience for all Angelenos.”

“We believe to be named a Visionary is a testament to Laserfiche’s relentless focus on product innovation and our customers — especially those that drive hyper-automation and digital workplace initiatives,” said Thomas Phelps IV, senior vice president of corporate strategy and CIO of Laserfiche. “Thanks to customer feedback, we were also named a 2021 Gartner Peer Insights Customers’ Choice for Content Services Platforms.”

To learn more about Laserfiche among vendors in the content services platforms market, download a complimentary copy of the 2021 Gartner Magic Quadrant for Content Services Platforms here.

Gartner Disclaimer:

Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa, Lane Severson, Tim Nelms,18th October 2021

Gartner Peer Insights ‘Voice of the Customer’: Content Services Platforms, Peer Contributors, 9th April 2021

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

About Laserfiche

Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform accelerates how business gets done, enabling leaders to focus on growth across the enterprise.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organizations in more than 80 countries to transform into digital businesses. Customers in every industry — including government, education, financial services, healthcare and manufacturing — use Laserfiche to boost productivity, scale their business and deliver digital-first customer experiences.

Laserfiche employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.

Connect with Laserfiche:

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