Laserfiche Releases Smart Fields and Smart Chat to Simplify Metadata Capture and Supercharge Search for Enterprise Content Management
2 min read
LONG BEACH, CALIFORNIA, June 10, 2025 — Laserfiche — the leading enterprise platform that helps organizations manage their most critical content and workflows — today released a suite of generative AI innovations designed to better automate data processing and enhance knowledge discovery. After previewing the technology at the 2025 Empower conference, Smart Fields, an out-of-the-box tool that makes capturing metadata as simple as writing a sentence, and Smart Chat, a faster way to search for insights among your documents using natural language, are now available to Laserfiche customers.
Across industries, Laserfiche’s new AI capabilities are transforming how organizations turn documents into action. Government agencies can now automate public records requests and accelerate permit reviews; educators can streamline enrollment and financial aid processing; financial institutions can fast-track loan approvals and compliance audits; manufacturers can extract real-time insights from supply chain and quality reports; and healthcare providers can digitize patient intake and instantly access medical histories. With Smart Fields and Smart Chat, content becomes searchable, structured, and ready to drive smarter, faster decisions.
Turn Any Document Into Structured Data — Automatically
For organizations that manage massive amounts of documents, standardizing data capture requires significant manual work. Smart Fields replaces legacy capture solutions by extracting data automatically using natural language instructions, no matter the source or format. Create powerful custom solutions that scale with Smart Fields that are reusable across documents, reducing maintenance and setup costs. Apply Smart Fields to any of the documents you work with the most, including:
- Financial documents: Capture line-item data and multi-value fields, including amounts, dates and vendors to expedite invoices and purchase orders.
- Human resources: Extract employee IDs, job titles and hire dates from employment contracts or performance reviews to streamline onboarding and support employee development.
- Information technology: Record change logs and access permissions for easier security management and faster incident response.
- Legal: Identify contract types, calculate expiration dates, and automatically set up contract renegotiation reminders.
- Sales and marketing: Identify customer/lead information, campaign dates and version numbers to empower sales teams and keep marketing materials up to date.
Uncover Insights Instantly — Just Ask
Knowledge workers have gone from finding information on paper to digital search — to now having information delivered to them. Smart Chat eliminates slow time-to-insight with an intuitive chat interface that provides instant, tailored responses to user questions. Use natural language to query documents and receive easy-to-understand results, complete with reference links. The tool works out of the box with no training required.
With Smart Chat, powered by a large language model, Laserfiche users can engage in conversations with their documents, unlocking new possibilities for uses across industries, including:
- Education: Streamline access to specific student records, faculty information and administrative documents.
- Financial Services: Analyze regulatory documents and internal policies to mitigate risk.
- Government: Optimize retrieval of information within public records or legal documents.
- Healthcare: Provide more personalized health information and support.
- Manufacturing: Quickly find information regarding suppliers, parts or logistical data.
For more information, visit the Laserfiche AI page or connect with Laserfiche at an upcoming tradeshow.
About Laserfiche
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia.
