Laserfiche Presents IT Strategies at Forrester IT Forum in Las Vegas

3 min read

LAS VEGAS, NV– (Laserfiche) May 20, 2009 –Laserfiche® will present Balancing Control and Flexibility: IT Strategies for the Enterprise in collaboration with the Economist Intelligence Unit (EIU) today at the Forrester IT Forum in Las Vegas.

Laserfiche, a Gold Sponsor at this event, will present from 2:45-3:25 p.m.

The presentation will include findings from a recent EIU global survey of executives in government, education, professional services, life sciences, and financial services regarding how to resolve the tension between flexibility sought by knowledge workers, and the control required by IT and leadership for efficient management and accountability.

The survey, part of a research report titled Disciplined Autonomy: Resolving the tension between flexibility and control concluded that the more employees feel empowered, the more productive they tend to be. EIU Senior Editor Dan Armstrong, who will participate in the presentation said, “As long as there’s transparency into employee activities, there’s often no need to impose strict processes and control, which can inhibit innovation and drive away talent.”

Among the survey findings were:

  • Employees feel that greater freedom leads to better job performance.
  • Over the past five years, 68% of organizations said they increased centralization to control risk and increase efficiency, while simultaneously increasing autonomy to enable employees to work more closely with customers and give them more freedom over how much of the work gets done.
  • More than half (51%) of respondents occasionally or frequently “bend the rules” to be more productive, while 32% said they did so to make a quick decision to close a sale or retain a customer.
  • 57% of respondents said business pressures, over the past five years, to bring products to market faster or respond to customers more quickly caused decision making authority to be given to operating units or other groups outside headquarters.

“In today’s business environment, managing the tension between the autonomy sought by professionals to perform their jobs effectively and centralized control required for efficiency and risk management is a challenge that all organizations face,” said Laserfiche President and CEO Nien-Ling Wacker. “When evaluating the total economic impact of new business technology, leaders are finding that cost optimization coupled with flexible software is essential to workforce evolution and growth.”

Respondents from the private sector came from companies with average annual revenue of about $1 billion. A significant portion of the respondents also came from the government and education sectors. For more information please see Disciplined Autonomy: Resolving the tension between flexibility and control, available at and

Laserfiche representatives will demonstrate (booth #206) Rio, a fully scalable ECM system that is easy to purchase and deploy across the information-heavy enterprise. They will also be presenting the Laserfiche-SharePoint® integration, which maximizes the strengths of both systems; while SharePoint adds collaboration portal functionality to Microsoft Office, Laserfiche provides best-in-class document imaging and content management.

Additionally, Laserfiche Records Management Edition, which automates capture, classification and life cycle management with DoD-certified records management functionality, will be presented.

About the Economist Intelligence Unit

The Economist Intelligence Unit is the world’s foremost provider of country, industry, and management analysis. Founded in 1946 when a director of intelligence was appointed to serve The Economist, the Economist Intelligence Unit is now a leading research and advisory firm with more than 40 offices worldwide. For more than 60 years, the Economist Intelligence Unit has delivered vital business intelligence to influential decision-makers around the world. Its extensive international reach and unfettered independence make it a trusted and valuable resource for international companies, financial institutions, universities and government agencies.

The Economist Intelligence Unit bears sole responsibility for the report content. The Economist Intelligence Unit’s editorial team executed the online survey, conducted the interviews and wrote the report. The findings and views expressed in this report do not necessarily reflect the views of the sponsor.

About Laserfiche

Laserfiche creates simple and elegant enterprise content management solutions that help organizations run smarter. Laserfiche offers a suite of products and services that address enterprise-wide challenges from the perspective of executives, records managers, IT staff members, and end-users. Since 1987, more than 25,000 organizations—including government offices, Fortune 1000 companies, healthcare and financial organizations, and non-profits—have used Laserfiche software to meet these challenges, improve productivity, and enhance data security. By digitizing paper archives, Laserfiche enables users to instantly pinpoint the information they need. Secure Web access allows firms to share information with remote offices, business partners and clients, while comprehensive security options ensure compliance with government- and industry-mandated standards.

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