Laserfiche — the leading global provider of intelligent content management and business process automation — recognized Joseph Cevetello, Chief Information Officer for the City of Santa Monica, California, with the 2020 Nien-Ling Wacker Visionary Award. Cevetello was honored for his human-centered approach to delivering technology systems that focus on maximizing civic innovation, quality service delivery, growth, and sustainability.

Cevetello has a track record of successfully aligning technology with innovative projects that benefit the Santa Monica community. In partnership with Laserfiche, the city has transformed public service delivery by digitizing information and automating processes in multiple departments including Planning and Community Development, Housing and Economic Development, Public Works, Finance, and Community and Cultural Services.

“Laserfiche is a core part of the technology strategy that enables the City of Santa Monica to become more digital, transparent, citizen-centric and data-driven,” Cevetello said. “As we work toward citywide goals to create extraordinary experiences for our citizens, visitors and businesses, I hope the Santa Monica’s initiatives can be a catalyst for others across the country.”

By using Laserfiche to digitize over a million pages of information, the city has increased access to information for citizens and opened new opportunities for city staff to make more informed decisions through enhanced data reporting and analysis. The City of Santa Monica also uses Laserfiche to automate critical processes and eliminate paper use in order to achieve Living Building Challenge (LBC) certification status and support the City’s Total Workplace initiative. The enhanced efficiency and productivity gains will not only attract professional talent to Santa Monica, but will also propel the community on a path to becoming the greenest city in the world.

“Laserfiche founder Nien-Ling Wacker was a pioneer and an inventor who could identify what people needed often before they could see it for themselves,” said Chris Wacker, CEO of Laserfiche. “Joseph shares her visionary outlook, and is a prime example of how government leaders can leverage technology to go beyond everyday operations to innovating citizen services.”

To learn more about the Laserfiche Empower Conference, visit empower.laserfiche.com.

Laserfiche is the leading global provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform eliminates manual processes and automates repetitive tasks, accelerating how business gets done.

Laserfiche pioneered the paperless office with enterprise content management more than 30 years ago. Today, Laserfiche is innovating with cloud, machine learning and AI to enable organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services and manufacturing—use Laserfiche to boost productivity, scale their business and deliver digital-first customer experiences.

Laserfiche employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.