Automate repository actions with Workflow! Perfect for anyone new to Laserfiche and automation, this hands-on lab will showcase repository automation capabilities that can reduce repetitive manual tasks, streamline processes, and boost your efficiency.
Unlock your automation potential with workflow! Refine your workflow knowledge with this hands-on lab, highlighting workflow design patterns to tackle common business needs like data processing and document routing.
Refine your knowledge of Laserfiche Forms and Business Processes with this hands-on lab, focusing on making forms user-friendly while ensuring your information is standardized. This course will take you through common use cases for more complex forms, task routing, and automation!
New to working with documents in Laserfiche? In this hands-on lab, follow along with our expert instructors to learn how to use the Laserfiche repository. Follow the day in a life of an average user as you add new documents to Laserfiche, efficiently locate files, and configure options to get the most out of your Laserfiche system.
Streamline data processing with Workflow! In this hands-on lab, we’ll explore complex workflow solutions for working with batches of data.
Join this hands-on, instructor-led virtual training to automate records management and data retention in Laserfiche.
Designed for new users to get caught up on Laserfiche administration basics, this lab-style instructor-led training will provide the foundations necessary to successfully manage, administer, and troubleshoot your Laserfiche system. Topics covered include repository design, metadata administration, repository security and records management, along with repository and task automation.
New security suite extends Laserfiche’s proven security controls and adds near real-time data replication for governments, law enforcement and security-conscious enterprises.
LONG BEACH, CALIFORNIA, Aug. 6, 2026 — Laserfiche — the leading SaaS provider of intelligent content management — today announced the launch of Enterprise Security, an advanced suite of security enhancements designed for organizations navigating complex regulatory environments. Enterprise Security addresses GovRAMP and CJIS (Criminal Justice Information Services) security requirements based on the NIST SP 800-53 framework. For organizations handling privileged citizen, legal or corporate data, these built-in controls streamline audit preparation and fortify defenses.
With organizations placing a higher priority on data stewardship and corporate governance, enterprise IT leaders require a security architecture that protects data without slowing down operations. Laserfiche Enterprise Security extends Laserfiche Cloud’s highly resilient infrastructure with multi-region data replication, elevated security controls for privileged accounts, and built-in governance safeguards.
“Maintaining data integrity and compliance has always been at the heart of Laserfiche’s operations,” said Michael Allen, CTO at Laserfiche. “With Enterprise Security, Laserfiche provides enterprise IT users, especially those in government, law enforcement and highly regulated industries, with the complementary controls designed to meet stringent information security standards and protect their most sensitive assets.”
High-Security Controls and Regulatory Alignment
Laserfiche Enterprise Security introduces multi-region disaster recovery, enhanced oversight capabilities, and government-ready cloud security controls tailored for mission-critical data and sensitive operations.
Key capabilities included with Enterprise Security:
- GovRAMP and CJIS Readiness: Deploys advanced operational controls designed to meet strict government and criminal justice compliance mandates for sensitive data handling.
- Multi-region disaster recovery: Safeguards critical operations against large-scale infrastructure failures with near real-time, account-level repository data replication and multi-region failover.
- Advanced audit tracking and analytics: Provides complete visibility into user login activity, system changes, and security events
- Proactive threat augmentation: Bolsters existing security measures by adding specialized protections against unauthorized AI bot scraping and distributed denial of service (DDoS) attacks.
Laserfiche is listed on the GovRAMP Progressing Product List, with the Enterprise Security suite delivering the architectural controls required to support these standards.
Tailored for Mission-Critical Operations
Enterprise Security is built for organizations that safeguard heavily regulated and sensitive data, where seamless recovery and strict information control are vital to everyday operations:
- Government agencies and law enforcement: Safely manage records and criminal justice information while strictly adhering to CJIS and GovRAMP standards.
- Large enterprises and financial services: Protect proprietary corporate data and client financials with strong cryptographic modules and advanced visibility into user activity.
“Highly regulated sectors, from law enforcement to state and local governments, face a unique challenge: They must modernize content management while upholding non-negotiable security standards,” said Andrea Malick, principal advisory director at Info-Tech Research Group. “Solutions that offer built-in compliance frameworks like CJIS and GovRAMP give enterprise IT buyers the confidence to migrate sensitive workloads to the cloud without compromising control.”
Pricing and Availability
Enterprise Security is available starting today as a supplemental SKU for qualifying Laserfiche Cloud deployments.
Laserfiche is also introducing Business+, a new comprehensive subscription tier designed for organizations that want high-level security capabilities built directly into their standard platform deployment.
For More Information
- For a deep-dive into Laserfiche security and governance, visit laserfiche.com/products/trust-security.
In the modern enterprise, information is often compared to oil—a raw resource that is valuable only when refined. However, for many organizations, that “oil” has become a “swamp.” We are drowning in Ghost Content: the vast quantities of documents, emails, and data points that are stored daily, tucked away, and promptly forgotten. This hidden hoard isn’t just a storage cost; it’s a locked chest of insights and a potential compliance liability.
In a recent thought leadership webinar, experts from Info-Tech Research Group and Laserfiche sat down to discuss how artificial intelligence is finally providing the key to unlocking your data, moving organizations from digital clutter to operational clarity.
The New Information Landscape: Breaking Down Silos
For decades, IT departments have drawn a thick line between “Data” (structured numbers in databases) and “Content” (unstructured documents like PDFs and emails). According to the Info-Tech experts, those lines are officially dead.
AI doesn’t care about the format of your information. Whether it’s a row in a spreadsheet or a paragraph in a contract, modern AI agents see it all as Knowledge. To be “AI-ready,” organizations must stop managing these assets in silos. Integrating technology, architecture and governance teams is the first step toward a unified information strategy that is cost-effective and compliant.
Nysa Zaran, data and analytics director of research at Info-Tech, emphasizes the importance of this shift, saying, “One of the moves that we need to begin to make as organizations is to think more broadly about our information as a whole, our knowledge, our data and our content, and start thinking about how we can manage that and leverage that together.”
The Four Dimensions of AI
To understand how to leverage this technology, Zaran breaks AI into four core capabilities that are reshaping the workplace:
- Perception: The ability to interpret input, such as digitizing handwriting or transcribing speech.
- Natural Language Processing (NLP): Democratizing access to data by allowing users to interact with systems using human-like speech.
- Knowledge Representation: Providing context in complex environments and mapping how different pieces of information relate to one another.
- Generative AI: The ability to co-create new content based on existing organizational knowledge.
While some of these technologies have existed for years, their accessibility is what has changed. Tools that were once reserved for data scientists are now available at the fingertips of every office worker.
Tackling the “Content Swamp” with Principles
If you turn a powerful AI loose on a “content swamp”—a disorganized SharePoint or a messy file server—you won’t get insights; you’ll get amplified chaos. The experts suggest a principle-based approach to decide what information actually matters. Info-Tech proposes the “I-VALUE” framework. High-value information is:
- Irreplaceable
- Value-driving
- Authoritative
- Legally/Contractually relevant
- Unique
- Enabling to the organization
By establishing these principles, leadership can share the responsibility of data ownership across the company, rather than leaving it solely on the shoulders of the IT department.
Using AI to Prepare for AI
One of the biggest misconceptions in digital transformation is the idea that “we aren’t ready for AI because our data is too messy.” The Info-Tech team flips this script: You can use AI to clean your house.
This is where AI-powered information management comes in. Instead of manual audits that take years, organizations are now using AI for auto-classification, metadata prediction, and deduplication. You can use AI to identify personally identifiable information (PII) at scale or to flag expiring vendor contracts that were previously hidden in the depths of your archives. In this way, AI isn’t just the end goal—it’s the janitor that helps you get there.
“Use your technology. It’s powerful,” said Andrea Malick, principal advisory director at Info-Tech. “Use it to its potential, and you’ll now be set up for emerging technology.”
The Path Forward: Strategy Over Hype
So, where should you start? The panel suggests a “strategic but practical” approach. You don’t need an “easy button”; you need a six-month roadmap.
- Identify High-Impact Use Cases: Don’t try to boil the ocean. Find one or two doable projects, like automating a construction foreman’s field notes or linking structured sales data with unstructured client emails to find new patterns.
- Focus on Literacy: Ensure your team understands what these tools are capable of and, more importantly, how to use them safely.
- Leverage Vendor Partners: Use platforms like Laserfiche that have already baked these AI capabilities into their ecosystem. From natural language extraction to AI agents that handle reasoning tasks, the tools to transform your “Ghost Content” into a competitive asset already exist.
Reclaim Control of Your Information Ecosystem
The shift from complex, fragmented data to clear, actionable intelligence isn’t just a technological upgrade; it’s a cultural one. By breaking down the barriers between data and content and using AI-powered information management to streamline governance, your organization can stop searching for information and start using it.
To learn more about how to unlock your organizations unstructured data and hear directly from Research Directors of Info-Tech Research Group, watch the full webinar.