Insurance

Process Claims and Policies Without Delays

Reduce response times by connecting your data and business processes across systems.

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Insurance Solutions

Policyholder Service

Create a 24/7 self-service portal to give policyholders instant access to service requests, documents and claims history.

Claims Processing

Digitize FNOL submissions to expedite claims. Laserfiche automates the claims journey and provides insights into common claims and adjuster workloads.

Underwriting and Risk Assessment

Expedite underwriting assessments by centralizing information and automating document routing, data extraction and task assignment.

Regulatory Compliance

Support regulatory frameworks such as NAIC and HIPAA with records management tools. Slash audit prep time with a centralized repository, audit trails and retention schedules.
“With Laserfiche processes, we have the ability to increase throughput. We’re able to facilitate growth without having to hire more staff.”
— Chris Cooper, Senior Operations Analyst, CATIC
Featured Success Story

CATIC Makes Processes Up to 90% More Efficient with Laserfiche

CATIC migrated content from a legacy document management system into Laserfiche, resulting in over $325,000 annual cost savings and creating up to…

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Motion Picture Industry Pension & Health Plans (MPI)

MPI was able to continue serving its members through one of the longest writers and actors strikes in entertainment industry history.

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GMX Seguros

Oscar Salgado, Chief Information Officer

“Thanks to Laserfiche, we were able to streamline the integration of case files and as a result, accelerate reimbursements to policyholders, outperforming our competition.”

Mitsui Sumitomo Marine Management (U.S.A.), Inc.

Jonathan Charters, VP, Deputy Chief Information Officer and Chief Transformation Officer

u0022We partnered with Laserfiche because it has the most flexible workflow automation platform to support not just our core processes, but to also transform operations across the company.”

AFP Crecer

Carlos Ramos, Supervisor de Digitalizaciόn

“Thanks to Laserfiche, we were able to shorten processes that took five days to three days. We reduced processes that took 15 days to just five.”

From analysts and customers

Gartner® named Laserfiche a Leader in the 2024 Gartner Magic Quadrant™ for Document Management.
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Laserfiche is a Customers’ Choice in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: Document Management report.
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Emotional Footprint 2025 Award
Laserfiche named 2025 Emotional Footprint Champion by Info-Tech Research Group in the Enterprise Content Management – Enterprise category.
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Highly rated by customers, with a 4.7 average star rating and #1 in the Document Management category on G2.
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Named a Leader in the Nucleus Research CSC Technology Value Matrix™.
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Featured Resource

Unlock the power of data

Over 50% of insurers cite data fragmentation as their top operational challenge. Find out how to transform data from an obstacle into your competitive edge.

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MSIG Puts Customers First in Claims Processing

Learn how Mitsui Sumitomo Insurance Group Hong Kong achieved digital transformation that increased productivity for its claims team and improved the…

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Figure 1: Data showing that insurers with efficient or fully automated workflows are more customer-centric.
Why 77% of Insurers Use Digital Transformation to Improve Customer Experience
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6 Ways the Right Records Management Solution Can Streamline Financial Services Operations
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Low-Code-No-Code: The Game Changer for Resource-Strapped Financial Institutions
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Unlock Efficiency in Insurance with Data-Driven, Integrated Systems
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Royal London FSI (Insurance)
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Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.