The Center for Digital Government (CDG) and the National Association of Counties (NACo) recently announced the results of the 2019 Digital Counties Survey—and Laserfiche is excited to announce that the majority of the winners are Laserfiche customers once again.

The 2019 Digital Counties Survey conducted by CDG (in partnership with NACo) evaluates and honors leading counties for programs that encourage government innovation and collaboration.

CDG selects the top respondents among five population cohorts and awards them with the honor of “Top Digital County.” These leaders in public sector digital transformation have spearheaded innovative initiatives that save tax dollars, increase efficiency, and enhance transparency, cybersecurity and citizen engagement.

Now in its 17th year, the Digital Counties Survey gives counties the opportunity to showcase how they align and maximize the value of technology with county goals. The list of characteristics from the annual survey included the following:

  1. Leadership Alignment: Strategy and Actions Consistent with County Priorities/Policies
  2. Citizen-Centric: Government Experience (Mobile, Engaged, Digital Services)
  3. Efficient: Data-driven
  4. Data Governance: Utilization of Data
  5. Secure: Cybersecurity Measures/Initiatives
  6. Resilient: Disaster Recovery/Continuity of Operations
  7. Staffed/Supported: Hiring and Retaining Competent IT Personnel
  8. Connected: Connected Infrastructure and Bridging the Divide
  9. Innovative: Innovative Initiatives and New Technologies
  10. Best Practices: Strategic IT Planning

In an article about the survey, Government Technology points out that IT leaders in the winning counties are continuously looking for ways to make government more efficient, more effective and more responsive to citizen needs.

Survey results also revealed the top technologies and initiatives which are likely to have increased focus in the next year:

  1. Cybersecurity (No. 1 for five years consecutively)
  2. Disaster Recovery/Continuity of Operations
  3. Citizen Engagement/Experience
  4. Hire and Retain Competent IT Personnel
  5. Transparency/Open Data/Data Governance
  6. Mobility/Mobile Applications
  7. Budget and Cost Control
  8. Business Intelligence/Analytics
  9. Shared/Collaborative Services and Cloud Computing
  10. Networking: Broadband and Connectivity

Click here to read the full announcement!


Want to learn more about how governments are digitally transforming for higher levels of efficiency and better citizen services? Read the Center for Digital Government white paper: “The New Answer to ‘Do More with Less.’”

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